33 comments found.
could you please fix the theme and make it compatible with WPBakery Page Builder version 9.10.0.
Some layouts break with this new version.
The update is on review now and it could take a time. Could you contact our support team directly (firstname.lastname@example.org)? We will send you a patch.
Could you please release an update with PHP 8x compatibility and the latest WPBakery Page Builder version?
Could you contact us directly (email@example.com) regarding compatibility issues please? Our support team will help you.
Does this theme support RTL?
Unfortunately it does not support the RTL.
The worst template I’ve ever seen in my life I am editing a slider to change the images or any information after the change does not work or does not appear
Please contact us directly (firstname.lastname@example.org) and send a temporary wp-admin access. We will help you with changing the footer for your needs. Thank you.
Hello I am trying to install demo content but it shows execution failed error.log
Hello. Please contact us directly (email@example.com), we provide support by email. Thank you.
Where has the documentation gone? I get an 404 error on http://triada.just-themes.com/documentation/
Hello. We have fixed the link. The documentation also available in theme’s archive.
pre sale question : can i use this theme on 2 websites
Hello. The Envato Single License allow using of one licesnse per domain. In case you use our theme on 2 websites you nee two licenses.
Feel free to contact us if you need more information.
Hello, I want to purchase the Triada Wordpress Template, I wonder if it supports the latest 5.2.4 version of wordpress. The Triada Temoplate was last updated on 10 December 2018 and is compatible with 5.0.x WP Software version. I pray for the quick response.
Hello. We always update our themes in order to support latest WordPress/WooCommerce and other plugin. There was no need to update. The Triada theme fully supports WordPress 5.2.4.
If you have any issues with it our support team will help you.
Thanks for the quick reply
I added the retina logo and it works great on smartphones except for ipad and ipad pro where it is not resized properly.
Look the image below.
Hello, Sorry, we can’t open your link in full size. Can you send us screenshot as attachment? Also please send link to your side, we will iPad and will test your issue.
I’m sorry, i don’t have a website yet, i ‘m working with xammp.
The link https://i.ibb.co/88RndnW/logo-t.jpg is just a screenshot to see how the logo looks like.
To understand what i mean, you just need to change your main logo with a bigger one (now is 175×71, try with 350×142px) and Simulate ipad Devices with Device Mode in Chrome DevTools.
Let me know.
> Can I use this theme as a courier marketplace? Monitoring the professionals? > Register couriers to provide the service and send requests to those who are closer? > Putting automatic calculations by system and payment system?
Hi, Sorry, but the theme has standard WordPress functionality and doesn’t have monitoring, calculation and booking system.
How to translate this theme ?
You can use any translate plugin, for example Loco Translate.
Hello I would like to know if in the “Get Taxi” form I can insert / delete / rename the fields
And if at the top, above the menu, I can also change the “skype” icon to “whatsapp”
Yes, you can do both. If you’ll need help, contact our support team, we will help you.
presales question: 1. is it possible to disable the loading animation? 2. code quality w3c? 3. whats about amp and further updates?
Our pages only have non-critical warnings, no errors. 3) Last version of WPBakery Page Builder is always available on our CDN and can be downloaded by reinstalling this plugin.
4) Compatibility with AMP not tested yet. We can check it for you.
Thanks – Page Speed and fully AMP-Support are really important.
how do i change the font?
You can easily change fonts in Theme Settings
where can i find the documentation for the theme? thank you
Hallo! I just bought this theme and I like it, but as I saw, visual composer is included, but i got WPBakery and i need special activation code for this? Can any1 help me please?
Hi, You don’t need to activate Visual Composer. Themes goes with Commerce License (https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524333).
WPBakery propose you to buy additional personal license to get access to Composer future updates, personal support and premium templates, but we always update Visual Composer then needed or by user demand. So no legal problem exist and you can buy additional license only if you need it.
Great, thanks! And one more question : I wasn’t asked to activate this theme? No licence code required, or there is something to do about it? Thanks, Dusan
Dusan, you don’t need any theme activation for legal use in 1 domain. Enjoy
OK thanks! And one last question – I want to buy 1 more theme and want to build 2 websites on the same time, so I need to download 1 more time this theme or just to buy licence? Thanks
Just buy the theme second time with regular license and use in 2 domains. You will need to download it again after our updates only (you will receive notice by mail). Thank you.
Ok. And booking system? need to download plugin? it’s not included as I saw here on Yours template?
Yes, this theme has standard WordPress functionality, for including booking system you will need a third-party plugins. Please read the plugin description carefully before buying, because we don’t guarantee its compatibility with the theme. Anyway our support team will try to help you, if you will have any questions and need help. Regards.
Is woocommerce gateways supported?
We support all native WooCommerce plugins including gateways. If you’ll have any problems with it – contact our support and we will help you.
Is the booking syteem supporting paymant? Excellent Theme. Kip up good work.
Thank you very much This theme has just standard WordPress functionality. For advanced features you will need a third-party plugins.
What i need to know is that can there be payed withe iDeal if somone use the booking systeem? what plugins do i need to do this? Thank you in advance
Please can i have skype or whatsapp of theme Author or Support team, I would love to chat and ask some technical questions before purchase
Hello, Please, use email for contact. Our support team will answer any questions. Unfortunately, we don’t use messengers and comments for our themes support.