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Can you tell me the theme http://trimmer.premiumcoding.com/ a .po file for translation?
there is no pretranslated files but yes you can translate your theme with .po files and editor.
Hi, I purchased the trimmer theme and no doubt it looks really good on the demo. However, I edited the theme on my WAMP server and I’m having issues with having it go live when I publish it on my site. I get “Error establishing a database connection”. I also noticed the issue is coming from the collation of the SQL (which seems to be uneditable. Kindly help as the project is really time sensitive. Thanks
Been about 12 hours since I made a complaint yet no response.
it’s the holiday season and support will be limited until 3.1.2016. As for your error we can’t help you until you have the installation on your local server since we can’t access it. Also the error “Error establishing a database connection” indicates a server error. If you have the website live than we can help you out. Thanks.
The site is already on my local server that’s why I see the error. Seems there’s some conflict in the collation of the sql
sorry I meant until you have it on live server, I can’t access your local server and I have no idea how it’s set up so it’s impossible for us to help in cases like this. So it’s better if you install it on live server.
Sorry, I meant it’s already on my live server. How do I privately send you my access details so you can help me check it out
you can send it via support tab so it gets to our ticket system but please be a bit patient as our support retunrs to work on Tuesday (3rd January). Thanks.
I tried sending a request via your ticket system but couldn’t because your site says I have limited access to your site for security reasons (which I have no idea about). I have sent requests to be unblocked quite a number of times but got nothing. Please help out. I’m currently having issues with a booking plugin I want to use with your theme. Some part of it works up until a particular point.
you can also send us mail to email@example.com.
Sent a client to purchase this theme and am now helping him put it together.
First thing I do out of the box is set the theme color and nothing changes. Stays green. Don’t want to spend hours on other settings if things already aren’t working.
What am I doing wrong? How do I make the setting work?
Never mind, I just did a search and replace in the CSS file. Problem solved.
Good Day, are there any Actual update on this theme? This has been well over 4 months waiting and trying to get category description into the theme. (This is in regards to the WooCommerce Category Description that comes by default with any theme….this is not an add-on)
Your template removed a core item that woocommerce comes with. Please let us know how to get this resolved.
we use Product Categories shortcode from WooCommerce: https://docs.woocommerce.com/document/woocommerce-shortcodes/
This shortcode doesn’t support description so we are not removing any WooCommere core item.
You can use default WooCommerce shop page display if you wish to have description for categories. But then you can’t use shop page build via pagebuilder.
Hi – I have tried to reset my password for your support but it has not come through…
Hopefully you can answer here instead for me.
My dropdown menus are going behind the PMC Page Builder page content so I am unable to click on them.
Homepage is fine, but the “Start Content” block is further down below the full width slider.
I have set z-index to 9999 but this has not helped.
Site is in development here
yes we need to set the z-index on the menu, or rather the block that contains the menu. Can you write again diretcly to firstname.lastname@example.org? Thanks.
In future updates please consider getting rid of the over complicated page builder thing. It is not intuitive or easy to use. I have to learn how to use it just to add something as simple as video and text./
This theme looks great on the outside, but the risk is always that you have no idea what the developer has crammed into it. This page builder system that you have is horrible. Absolutely horrible.
Please consider either using Visual Bakery since everyone knows how to use it, or figure out a way to simplify this one, and make it accessible from the page you need to edit, not nave to go to a completely separate area to edit a page template.
There was no reason to reinvent this wheel.
when we were developing this page builder the Visual composer wasn’t as popular as it is now. To move everything on another builder is just building the theme from scratch so it probably won’t happen. I agree builder is complex but I am still building all our landing pages with it as once you have good knowledge about it, it can be useful and fast. But it takes more time to get to know it as visual composer, that’s true. Thanks.
Ok, understood. But the theme is not responsive either. Just using the normal page editor to create pages does not create responsible pages. Pages are cut off on mobile devices and the sidebars do not stack below as they are supposed to.
Do you have a fix for this?
please write via support tab and provide direct URL’s to those pages so I can check them out. Thanks.
I recently bought the barber theme and while setting it up realized it did not have woocommerce compatibility. Is there a way I can switch themes without having to buy the woocommerce version in addition to the old version? I’d be willing to even accept any form of discount.
write via support tab and we can work something out. But please provide license code from Barber in the ticket or write here under Barber theme so I can verify the purchase. Thanks.
Thank you. License code incoming.
I aswered in the ticket. Thanks.
did they remove my comment im trying to get some dam support
No one removed any of your comments, I see 3 of them.
Are you still giving support on this theme, since Ia m reading in one of your comments that the support is only valid until 3-1-2016
yes, we still support Trimmer of course. . When you buy the theme you also get a free 6 months period of support. Thanks.
Does this theme support RTL (Hebrew for example) without remaking css?
no, unfortunately not, you would have to use a plugin for that.
I’ve been waiting for a month on a response now.. Why am i not getting any support?
what is your ticket ID number?
Is all images are paid…???? Can we use on our website.? Please let me know .? Or we will have to purcahse the images.?
some images are paid, some or not, we bought some of them from Shutterstock. Write via support tab for more information. Thanks.
Hi there, the theme is great and I love it with all my friends but the thing is it is not responsive in the mobile phone. Is there a way to correct it? Because in the theme it works fine but in my website doesnt… can you please help?
please write via support tab and provide url in the ticket. Thanks.
I bought the theme about a month ago, now i´vebeen trying to install and it´s giving me serious issues (tryed both ways, via wordpress theme install and FTP) crashes all the time.
I tried to reach support (still 5 months left) but when i log in it says that i don´t have any purchased items (got the purchase code) – now i´m still trying to find a way to talk to anybody around – help please.
send us mail to email@example.com.
Wish you guys supported video background!
there is support for video backgrounds under each start/end block so you can have a video there instead of an image. Thanks.
I like the theme but it isn’t mobile responsive. I also tried to create a ticket but was told I don’t have any support. www.walkersfinestbarbershop.ca
theme is mobile responsive. What problems do you have on your page? Also what is your ticket ID number? Thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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