novarostudio

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319 comments found.

Hi!

I updated my theme with the new visual composer and now all my images have a place holder instead of the image displayed in the composer.

https://smplawcorp.com/

Your help is appreciated.

Thank you, Lisa

Hello Lisa,

could you kindly provide us your temporary wp-admin access? we will try to check it.

for more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

is there an easy way to remove the sidebar from some of the pages with making changes to the php file?

Hello constructingu,

you can remove the sidebar by changing the Layout options when you edit your page. you will see the layout options inside “Page Options” box.

Hope this information help you constructingu. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Can you please help me fix my blog page. I have gone through many of the previous workarounds in the comments section, but cant get the page to look right. It is showing the whole blog post as opposed to just a summary ( which I clicked in the reading section for it to do) and is not showing the featured image in the masonry 2 column format.

Hello constructingu,

we just replied your email. please kindly check your mailbox. here is what we write :

Hello constructingu,

ohh i see, to cut the blog text, you can click “Insert Read More Tag” icon or button when you edit your blog post. if you want to show your image in the blog list, please change the post format to “Image”.

Hope this information help you constructingu. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi Guy’s,

Can I ask 2 questions;

1. How can I change the nav menu font to a custom font? The font I’m using isn’t in the options and I can’t find the right css string.

2. How can I make the header transparent so this: http://www.petcheckers.co.uk/ Looks like this: http://www.51waysdemos.co.uk/dac/

Thanks

Hello Ben,

1. ohh i see, i think it will take some customization to do that. please kindly upload your own custom font file. and please open style-custom.css and add this code in there :

@font-face {
  font-family: 'your font name';
  font-style: normal;
  font-weight: 300;
  src: url(your/font/urlfile.woff2) format('woff2');
}
body.novaro .topnav li a, body.novaro .topnav li a:visited{font-family:'your font name', sans-serif !important}

2. please go to APPEARANCE >> THEME OPTIONS. and then click “STYLE SETTINGS” tab. change the Web layout to Version 2.

Hope this information help you Ben. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

mrhocs

mrhocs Purchased

Hey – I noticed your demo (with left side bar) has issues. The menu on a 1366×768 screen does not allow you to scroll to see the entire menu (it cuts off part of it) and the slider is forced full screen (behind the menu) and the left nav arrow on the slider is over the left side menu.

Is this only a local issue with your demo or will I run into the same issues if I use the left menu option?

Thanks!

Hello mrhocs,

Thanks a lot for your report in this issue :) we will report this issue to our development team. Unfortunately, you will get the same issue as in the demo.

We will definitely try to fix this issue ASAP. Please kindly be patient to get the fixes. You will get an email notification if the theme is updated.

Best Regards,

Novaro Studio

Hello, I am wondering how to increase the size of my logo in the header or if there are different dimensions I can use to make the most of the space there.

Thank you,

Alexis

Hello Alexis,

to change the dimension of the logo, please open style-custom.css and add this code in there :

div.logoimg img{height:25px;}

you can change the height from there and the width will automatically follow.

Hope this information help you Alexis. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

zebao

zebao Purchased

Hello,

I really like your theme.

I’m trying to setup my company website, and I have a question:

- How can I add an image in the header just next to the logo in the right? to look like this one: http://www.expertisefrance.fr/ from our headquarter.

thanks in advance.

Laurent.

Hello Laurent,

well it can be done with some customization. and i can help you with that. but dont you think the image will mess with the menu?

Best Regards,

Novaro Studio

zebao

zebao Purchased

Hi, thanks for your answer.

I’m planning to place the menu below the logo and the image, and I think that it will be ok, with some alignment and padding.

I will be grateful for your help on that issue.

Thanks.

Laurent.

Hello Laurent,

sure, let us know if you need our help. :)

Best Regards,

Novaro Studio

I am trying to upload/add thumbnail images on my portfolio projects. This has worked in the past. I try and add my thumbnail, media gallery window comes up, image gets uploaded then select insert into post. When I go back to my project page, nothing shows up. Have tried in multiple browsers. Can you please help?

Hello spilltdesign,

sure, could you kindly provide us your temporary wp-admin access? we will try to check it.

For more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Adie27

Adie27 Purchased

hi, why you install google google-analitycs.com in your themes.. ? how to remove it? you cannot do this.. i buy.. you themes. suppose to become my privacy. tell me where can i remove it. this google analitycs has be hijack. i must remove it

Hello Adie27,

we dont install any google analytics in our theme. we only provide a textbox for user to put the tracking code. if you wish to remove the tracking code. please open your footer.php and go to line around : 177. you will see a code like this :

$trackingcode = stripslashes(nvr_get_option( $shortname . '_trackingcode'));
    if($trackingcode!=""){
        echo '<script type="text/javascript">';
        echo $trackingcode;
        echo '</script>';
    }

Please remove that code.

Hope this information help you Adie27. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Adie27

Adie27 Purchased

ok thanks.. i don’t know what happen.. some hijack just add some thing ..i think it was you.. ok i’m apologize. will try.

That’s ok, please let us know if you have any questions.

Best Regards,

Novaro Studio

jtaira

jtaira Purchased

There is one page I want to remove footer and menu area.

The other pages I want to keep them. How can I do it ?

Hello June,

actually every page has an id class in the body element. you can use it like this for example :

body.novaro.page-id-30 #footerwrapper{display:none !important;}

please change the “30” in there with your own page id. or, you can try to inspect element of the tag.

Hope this information help you June. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hello! Does your theme offer a child theme? Thanks!

Hello kweaverhondros,

The child theme is not bundled with the theme package. but we can give you by email.

Please kindly send us an email from our profile page : http://themefores.net/user/novarostudio/ and we will give you the child theme.

Best Regards,

Novaro Studio

I purchased the Trinity theme and I was curious if I could get rid of the branding at the bottom?

Can I set up a child site with this theme?

Hello kevinasreb,

sure, please go to APPEARANCE >> THEME OPTIONS. and then click General Settings tab. you will see Footer Text textbox in there. please input your own footer text in there to change the branding text.

anyway, what do you mean by child site?

Hope this information help you kevinasreb. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi there, we’ve got a question regarding the website Trinity. How can we change the order of the items? So for example the latest one should be on the first position of the first page. Our latest game Dice Duel shows up on page 2.

here the link to our site: http://b-interaktive.com/en/games/

Hello binteraktive,

to do that, please edit your portfolio page, and you will see Page Portfolio Options box in there. please input the “Portfolio Order By” with “date” and “Portfolio Order” with “ASC”.

Hope this information help you binteraktive. Please dont hesitate to contact us again if you still have any questions.

Best Regards,

Novaro Studio

Hi Novaro,

I have been trying to rectify the sizing problem of my site on mobile devices. Everything seems fine on laptop. For some reason the pages (exemplified by the home page) are all squashed and the far right column stacks…even with the responsive element un checked. I can see the overlap on the screen is off for some reason for the column assignments? I have exhausted my knowledge and hope you can please help. www.bicissimo.com

Hello Sinjin1974,

we just checked your website from our mobile device and we cannot find the issue that you mentioned. perhaps we miss something, could you kindly provide us the link or perhaps screenshot so we can understand the issue better.

Best Regards,

Novaro Studio

rahim99

rahim99 Purchased

How can you theme become W3C compliant?

Take care,

Rahim

Hello rahim99,

Sorry, we dont really understand what you mean. could you kindly explain to us more detail about it?

Best Regards,

Novaro Studio

LauraVe

LauraVe Purchased

Dear,

When I login into my wp-admin, I am receiving a message ‘The active theme is broken. Reverting to the default theme.’ Could you please help, my website isn’t displayed correctly anymore.

Thank you in advance for your support.

Regards, Laura

Hello LauraVe,

we just replied your email. please kindly check your mailbox.

Best Regards,

Novaro Studio

Hi Novaro,

For some ‘unknown’ reason, a menu bar has been added/located below my footer and is part of the ‘copyright and designed by’ and I am unable to see where I can edit/ delete this element? Thanks for your help. www.bicissimo.com

Simon

Hello Simon,

i see, ok, could you kindly provide us your temporary wp-admin access? we will try to check the issue.

For more private talk, you can send us an email from our profile page : http://themeforest.net/user/novarostudio/

Best Regards,

Novaro Studio

Hi guys, short question regarding the Portfolio part on our Website. We’ve got an outdated project but we also want to Keep the old URL alive. But we won’t Show this page in our portfolio-section. The Site should be only visible in the Background!

Is there a possibilitie to have a site hidden in the Portfolio section but the old link will be working? The old link is used in many press articles so it still should work but not be visible on our website!

Hello binteraktive,

sure you can do that, please go to your wp-admin and then go to the PORTFOLIO >> PORTFOLIO. click quick edit on one of your portfolio post. then change the status from “Published” to “Pending Review” or “Draft”.

Hope this help you binteraktive.

Best Regards,

Novaro Studio

Hi, thanks for answering so quick. Unfortunately those options will not help to solve the issue. If there are some other options or possibilities it would be great to hear from you again. Thanks, b-interaktive

Hello binteraktive,

or perhaps, you can try to create a portfolio category called : Old Project. and put your old portfolio in that category.

after that, please edit your portfolio page.and take a look at the Page Portfolio Options box. please untick the “Old Project” category.

Hope this help you binteraktive.

Best Regards,

Novaro Studio

Hello, Actually I’m having problem in the integration of ubermenu in the theme. It shows its own style instead of theme so please guide me how to do that. Thank you

Hello abhigarg93,

our support has been moved to our forum : http://www.novarostudio.com/support/ . please kindly register and create a topic in the forum.

Best Regards,

Novaro Studio

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