designova

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133 comments found.

Is it possible to use Cornerstone on Trinity instead of Visual Composer?

Hi,

Trinity is ready to use with visual composer. The shortcode plugin is compatible only to visual composer.

Thank you

Hello,

The front end visual composer doesn’t seem to be working.

Please could someone assist me as soon as possible?

Kindest, Carmel

Hi, Please contact us through our support system: http://designova.net/support.html

Thank you

is this theme compatible with the latest version of wp?

Hi,

Yes it is compatible with the latest version of WordPress.

Thank you

arf

arf Purchased

I have a problem with the Trinity Theme Settings i cant upload the logo. I need any update? thanks

Hi,

Please see the screenshot: http://i.imgur.com/vEnmMFn.png For further support please contact us through our support system: http://designova.net/support.html

Thank you

Hi, I just installed trinity on a fresh WP installation, I hope you could help me to get background images to display. somehow in pages, post, portfolio background image is not displaying, it’s also not visible in the edit-page thank you

Hi,

Please contact us through our support system: http://designova.net/support.html

Thank you

Afternoon,

The front end visual composer (icons arent appearing) doesn’t seem to be working.

I have logged a ticket. Please could someone assist me as soon as possible?

Kindest, Carmel

Hi,

Your support ticket has been processed.

Thank you

Hi, I can not upload images (logo, backgrouds etc…) in the theme Here a picture : Could you help me ? Thanks

Hi,

Please check this screenshot: http://i.imgur.com/vEnmMFn.png

For more support please use our support system: http://designova.net/support.html

Thank you

I have a pre sale question concerning the management of sections:

Is it possible to edit the content of the different sections of a one-page-website inside the menu item “Pages” in Wordpress as separate entries or are they managed only together as one single page?

Just to clarify: I wish that every section of my page appears as a single ‘page’ entry in the Pages menu. Is this possible? Or does there only exist a single ‘page’ in Pages which contains every single section of the one-pager? The latter could be quite uncomfortable for an end user to manage the content of his site. If the former concept is supported it would be great.

Hi,

The sections on the one page layout are diferent pages. They are NOT one single page. You can easily find the sections and modify them.

Thank you

Thank you for your answer.

I noticed that you are not updating your theme in regular intervals. The last update is from 2015 which is quite a long time ago. Are there no improvements planned? Other themes I know (e. g. Brooklyn) make a lot of updates and improvements.

Hi,

The current version of the theme is 1.9.3 and we have made all the necessary improvements on the theme. There are no serious issues on the current theme. We have also got a strong support system wich will help you to get through any issues regarding the theme that you come across.

Thank you

anymarc

anymarc Purchased

Like Ablativ, lolo10, gcasanova and many others I cannot upload any pictures via the theme UI => portfolio, posts, slider bg etc… I posted 2 tickets on your support system and still got no answer…

Please see this screenshot: http://i.imgur.com/7FnGdps.png

Hey, I’ve been having issues with several features, yet haven’t been receiving timely responses in the support. quite frustrated working with this theme actually. I now desire a refund as my client project is nearing an end, and have been pushed to find a solution elsewhere due to time constraints. Please guide me through the refunding process. regards, Chris Nzekio

Hi,

Your ticket has been processed.

Thank you

Hi,

1. The logo not show 2. When editing the homepage does not load the shortcode, nor visual composer detects it (on the “prices page” it show the shortcode, but not in the home why? ), I would like to edit the home that comes by default, or know how to create it similar, but I see I do not see how , in the documentation does not appear these questions,

Pleasee i need help

Add a ticket 5-6 days ago and anybody answer me

Your ticket has been processed. The delay was due to the ticket was not in English.

please, I have used the support to learn how you can modify “one page” with visual composer and adapt it to my way, I have written to the support but they do not respond, if you had a number of tickets you could give it but you do not have id … ticket was created on 10/02/2017 04:43

sorry the tickets was created on 09/28/2017

Your ticket has been processed.

tobiodu

tobiodu Purchased

Hello,

Logo doesnt show when uploaded in theme settings

Please see the screenshot: https://i.imgur.com/7FnGdps.png

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