30 comments found.
hello i am interested to buy, any discount please?
i sent 3 emails to support, but no reply…
hello, This is very important and urgent, please help me out
i want to put another video player or section under the first one, how to do that?
page link : https://teamentertainmentsports.com/marketing/
there is a coco-cola video section and i want another one for pepsi / guide me plz
I’m facing problem with this team editing. and not getting any help from support centre
You open 7 support requests within 1 hours and all for the same issue. Do you think it’s normal?
It’s not a live support service. You need to wait a minimum of 24 hours to get a reply back.
There is a problem with the theme. Aside from no demo importer there is also no theme configuration ability. It has been installed properly. This theme does not function as advertised. Also the installation triggers virus and malware protection. Support was of no assistance there response was “There is no issue with the theme. This is the second theme from this developer that triggers virus and malware applications when installing. Before ya’ll jump on that I disabled the virus/malware plugin and installed that’s how I know the theme does not function as advertised. Please refund the purchase price. Thank You.
Hello , interested to purchase this theme, are you able to give me a little discount ? thanks
$10 discount available right now. Discount price is $59.
i need some help with functions, can i get your support email address
Replied by mail.
am tring to change the theme color and i keep running into this error “403 Forbidden Access to this resource on the server is denied!”
Hi,
It’s not a theme related issue. Please contact to your server provider about this issue.
https://www.dreamhost.com/blog/how-to-fix-403-forbidden-error-wordpress/Thank You.
Hei, presale question – is this theme WPML compatible?
Yes.
Hi, sorry I have deleted domain but not have deactivate licenses, is possible reset this for me ? thank you my friend. Have a nice day
Hi,
Before moving to the other domain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Trion option.
For now I reset your purchase code. You can use it again.
Thank You.
Hi, reset my licenses please
thank you my friend
Hi,
Before moving to the other domain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Trion option.
For now I reset your purchase code. You can use it again.
Thank You.
Hi there, I’m interested to purchase the Trion, but I have pre-sale questions please. I tried the search in the Journal, and it does not seem to work. Also, does your theme need to be activated in order to get updates? Thanks
Hi,
Please try to search again https://webredox.net/demo/wp/trion/light/?s=a
Yes, theme need to be activated for future updates.
Thank You.
Hi and thank you for the reply. Yes, it is working now. How about the updates? Do we have to activate the theme in order to get updates, or is it something that can be manually done without my client revealing his domain? Thanks again
Theme/ License activation is required. Theme auto update option is available or you can update the theme manually.
Sounds perfect, thanks again
hello, can you help me with changing the yellow color on the Skills section Circle Chart Canvas to another color?
Thanks
Hi,
Please edit “Trion Piechart Element” and change background color.
Change background color for any of them from the that section.
https://www.awesomescreenshot.com/image/34678735?key=2336a02bd789682e68c5b9043020a4cdThank You.
Hi,
I wanted to see the demo but it displays an error,
Deprecated: File wp-db.php is deprecated since version 6.1.0! Use wp-includes/class-wpdb.php instead. in /home/..../public_html/demo/wp/trion/light/wp-includes/functions.php on line 5595
and underneath a page of binary like characters.
I also wanted to see your BAUEN demo ( https://webredox.net/demo/wp/bauen/light/multi/demo1/ ) but it seems that it does not load css, it shows just text and images.
Regards
Please check the Trion demo again.
Please check Elementor version demo for the Bauen. https://webredox.net/demo/wp/bauen/light/el/multi/demo1/
We are working for fix the demo issue.
Question: is there another Theme running with Elementor by you where you are using the horizontal slider/carousel like you can see e.g. here: https://webredox.net/demo/wp/trion/light/portfolio/online-shop/ ? Thanks!
Hi i m interested in buying this theme is there any possibility for future update in Elementor too. Plz let me know
Hi, Sorry I am not sure right now. For theme default element you need to use WPBakery but you can use Elementor’s all default elements. Thank You.
Hello Theme Support,
due to a new court ruling in Germany, the Google Fonts that you provide with the purchase of the Trion theme are not legally compliant in Europe (EU). Please clarify this and provide me as a customer with a version that is legally compliant.
Google Fonts is not integrated in a DSGVO-compliant manner.
You are at risk of a warning notice.
The font you have selected is loaded from the Google servers every time you call up your website. A connection is established to the servers so that the font can be displayed. During the connection to the Google servers, the IP address of the website visitor is transmitted to Google in the USA. The font is therefore not integrated locally (remote use).
The Regional Court of Munich I (LG München I, Az. 3 O 17493/20) ruled at the beginning of 2022 that the dynamic integration of Google Fonts constitutes a violation of the right to informational self-determination. Due to this ruling, there are a lot of warnings from website operators because of faulty Google Fonts integration.
Visitors to your website can claim damages against you because of the faulty integration.
Use this plugin for disable theme’s google fonts https://wordpress.org/plugins/disable-remove-google-fonts/
And upload google fonts by this plugin for local use. https://wordpress.org/plugins/local-google-fonts/
Font family used Poppins:100,200,300,400,500,600,700,800,900
Hello I am having issues with website the theme deactivates its license every week and I have to keep putting the license in every week this is starting to become counter productive for me and my myself
Please tell me which theme version you are using right now?
I am on version 1.4
Latest version is 1.7. That issue already fixed in version 1.7. Please use latest version of the theme.
the menu keeps disappearing and the license is deleted by itself….I am using the latest version but this keeps happening everyday….pls any solution to fix this for once. thank u
Please Contact with our support team with your WP admin login details.
the menu keeps disappearing and the license is deleted by itself
Please use latest version of the theme and activate your purchase code again.
Hello, I bought this theme and Installed it, imported the demo content and everything worked well but after few days I visited the website and it is not longer displaying well, Menus are no longer showing, colors changed, most images no longer showing in fact the changes I made is not longer showing, this is bad
Please contact with our support team. Support team will help you ASAP.
Please update the theme. Go to the About Trion option and activate your purchase. Everything will be back.
Hi I have problem when i open the theme from any mobile i can,t found the main menu also the logo in the wrong place ?!!!
And what about the portfolio I can,t edit any post because the ( page builder ) not working with Portfolios.
Hi,
Send us a mail by using our item support form and send some screenshots about your issues.
Go to the WPBakery setting > Role Manager and enable page builder for the Portfolio.
Thank You.
Hello, I bought the theme and have a big problem. Whenever I log in to the hoster and activate my wordpress and I want to work on my site, it doesn’t work because the Trion option is no longer available. So I have to re-enter the licence key every time and then I can continue working. This cannot be the solution and is user unfriendly.
Then my next question is how can I edit the Coming Soon page and where?
Where can I change the yellow colour of the buttons etc.?
Hi, Send us a mail by using our item support form with your wp admin login details. Support team will help you.
Which email address?