294 comments found.
Hello Our problem is we dont see the edit tour/ edit booking item in wordpress topbar/toolbar
Also when login to wp-admin, i can see taxonomies(booking rules, categories,booking location etc., same here i dont have optionts to view all booking items/ booking tours, also i dont see the add booking item/booking tour option.
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Hi,
Please contact via our forum https://pavothemes.com/forums/ for assistance with your problem
Hello,
I have opened a ticket two days ago but still haven’t received any reply! Could you please help with your theme?
Thanks,
Hi,
Please send me your ticket link so I can check and assist you, I can’t find your ticket on the forum.
Hi is it possible to edit the checkput page add some more options like (Hotel or Apt Name + room number) etc?
Yes, it is possible to add these custom fields through the template checkout. Please contact via forum https://pavothemes.com/ for further support
The theme looks great. But the BA plugin seems very basic. I have these questions: 1. Can custom fields be added to each tour? 2. Will they show in frontend both in product editing and also on the page 3. Can theme colors, style be customized without doing coding. Based on what I read on the comments everything seems to be hard coded. So just want to know.
another question. I do not want to show any pricing or booking online. Just a inquiry form with each tour/package. Can this be done?
Hello,
1. Yes, you can add custom fields to BA Booking settings through the CMB2 library.
2. yes, but you have to add custom code so it can show in the places you want
3. Most customizations are done through Elementor: https://wpdocs.gitbook.io/triply/setting-1/color. Only a handful of sections have to be edited via css code.
4. Yes, you can hide the price and replace the booking form with a contact form
I just installed it and got an error that I can’t search and can’t booking. I sent you an email, my email is hoangvietcnttk8b@gmail.com, please help me, thank
hi, Is any body here
Hi, I replied your email, please recheck.
Hi Team, Greetings!
We have raised a support ticket and need help, our website has been in maintenance mode. But we haven’t received any reply from you for a while now, kindly reply to our ticket.
Our website: https://namastekorea.com/
Thanks!
Ticket ID : #32529, #32565, #32571
Maintenance Page – Namaste Korea https://namastekorea.comYes, We will review and respond to your ticket soon
Hello, I have already been unable to open a support ticket- (32498 ) I Also Send My Login Id & Password , I have contacted you via email 2 days ago but no answer. Here is my email: info@tripey.in
thank you for answering me as soon as possible, I have many problems with your theme
1:- When We Search Tour From Search Box Then Search Result Is not Working 2:- filter also not working
please sagest solve issue
Sorry for the late response.
We will look into your issue and fix it soon, please wait for the next batch in a few hours
Hello, pre-sale question regarding the voucher/discounting I know you are not based on woo as there are plugins for this in woocommerce but I want to know if this is possible in BA plugin:
In an example scenario is it possible for a voucher/discount code in your BA system to only apply/discount the Adult price and not the total cost of tour?
Example tour booking= Tour Price Adult-$20 Child-$10 with Voucher code for 10% off Adult total price only
Adult 2 x $20 =$40=$36 (voucher applied only adult price discounted 10%)
Child 2 x $10 =$20
TOTAL Amount Due=$56Oh yes, Currently in the price config section, there is support for quantity discounts applied to each object: https://prnt.sc/CG44uRbsiOcw
You can use this to calculate the price reduction according to the number of tour bookings.
Hello, I have already been unable to open a support ticket, I have contacted you via email 2 days ago but no answer. Here is my email: nononetflix06@gmail.com
thank you for answering me as soon as possible, I have many problems with your theme
Sorry for the late response, I replied to your email, please recheck.
I’m having a few issues with theme 05. The files appear to be corrupted. I attempted to open a ticket but received no email. I entered my purchase code, but when I try to log in, I am unable to do so. Please contact me or find a solution as soon as possible because I’m getting desperate.
If you are unable to submit a support request via forum pavothemes.com, you can email support via email pavothemes@gmail.com
I have the same issue at this guy, please do something
“Hello. I am having an issue with tour single layout2 or 3 on MOBILE (responsiveness). The Gallery and Video Buttons are over heading. Your demo is perfect, but tried twice installing demo and it just not same as on demo. Is there a way to contact u direct or do u know the solution? Many thanks”
Please submit a support request via the forum https://pavothemes.com/forums/, We will check and try to help you.
hi
I want to buy this theme, but I have some question can you give answer 1 :- I want to collect Payment From Online So in this themes have any payment gateway plugin & If not have then How We add This ???? 2 :- When customer Book Any Tour Then It Show In Admin Panel But We Can Connect API With Our Software It mins When We get Any Booking On Our Website So It Show On Direct on Admin Panel & Our Software
Hi you,
1. We support free paypal payment gateway here: https://wordpress.org/plugins/payment-gateway-for-ba-paypal/, Also you can use other payment gateways here: https://ba-booking.com/shop/
2. If your API can be compatible with the plugin then it is possible to do this customization. Currently, we only notify the booking order to the admin email when customers place an order
Hello. I am having an issue with tour single layout2 or 3 on MOBILE (responsiveness). The Gallery and Video Buttons are over heading. Your demo is perfect, but tried twice installing demo and it just not same as on demo. Is there a way to contact u direct or do u know the solution? Many thanks
Please submit a support request via the forum https://pavothemes.com/forums/, We will check and try to help you.
Hello! I would need to know if it is possible to configure the search engine so that the options are: “Country”, “City”, “How many days”. Understanding “How many days” as the number of days of the Tour. Thank you so much!
Yes, we now have a taxonomy available that allows you to add country and city. You can add taxonomy to add the option to choose the number of days of the tour.
Hello. Could you please help on how to add cities on a tour map? I cant find the map in settings to edit. Many thanks
Our theme only supports adding map address according to booking objects: https://prnt.sc/pQELukGqn_aK
To add an address map, you need the Google map API key, then add the address in each single booking object.
Hello, I just purchased this template and I can not install demo content on php 8 … Is there any timeline to support it please? thanks! 
Please submit a support request via the forum https://pavothemes.com/forums/ We will review and support your problem
Hi, your theme looks so fresh and beautiful. Please reply the following pre-purchase doubts:
1. Can we hide some sections for mobile and some for desktop? 2. Can we resize fonts differently for mobile and desktop? 3. The Tour Single – Layout 1 has TABS on desktop but not mobile. Can we have tabs on mobile as well? 4. Can we have an enquiry form instead of a booking form or both per our requirements?
Regards,
Hello
1. You can completely hide sections on desktop or mobile via Elementor’s customizations or else you can hide them via css.
2. Yes, Elementor customizations are ready to help you with this.
3. Currently we are hiding these tabs on mobile, but if you want to show them we will re-enable this config for you.
4. Entirely possible. We use Elementor template to build single tour page. So you can easily replace the booking form widget with a contact form or use both forms depending on each booking object.
Hallo. I have a problem in theme setup. The theme is not uploading all images/media.. the home page ends being blank. Please help
Actually. All is well, all data is imported. Just realised the error.
Good job!
Let me know if you need to help.
hello again can i add another payment like “Direct Bank” or “Credit Card” which plugin i have to install it for support those payment ?
Hello
Please refer here: https://ba-booking.com/shop/
