It is not complete and their errors to add plugins. In customize, there is no facility to change the logo. It is just a waste of money with zero support. Themeforest, I am disappointed that you are not properly policing these cowboys who are stealing our money!
Look dude, the theme does have all the customization tools for all imaginable situations and your failure in reading the documentation file and using the provided options proves nothing that your value equals to the rating you just gave.
Changing my previous 1 star to 3 stars as the theme is quite good all the same. I maintain that documentation is drastically lacking from theme. My advice to people willing to buy it is to buy it with a year support so you can get some help from their support.
Customer service has been terrible. Usually it takes a while for them to get back to you. My latest issue I've put in 4 messages to support with no reply. Just purchased another theme from a different developer.
Customer support is simply non-exiistent. I placed a request for support 10 days ago for a critical/blocking bug. No reply. No fix. No other way to contact the support team (if there is one).
Beware that last time this theme has been updated is about one year ago, way before the wordpress security release 4.7. Therefore no compatibility with latest WP or plugins, no security granted. I am deciding to rework entirely my website and switch to another theme, from a more reliable creator.