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3306 comments found.

Pre-sale question. I notice after hitting a submit button, I only see Video URL option. Is there a way for a user to upload a video from their computer? Great theme by the way.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us.

Currently, TrueMag theme doesn’t support to upload video file via the Submit video form. Just VideoPro theme support upload video, embed video code in the Submit form as you can see here http://videopro.cactusthemes.com/doc/docs/advanced-features/front-end-post-submision

But we will update this feature to TrueMag theme in the later version of it.

Best Regards,

CactusThemes

lululola

lululola Purchased

Hi, It’s been over 24 hours and I haven’t heard back re the following issues:

When I go to header: Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /home//public_html/wp-admin/includes/class-wp-screen.php on line 330

when I got to “customization” from a page Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 49152 bytes) in /home/**/public_html/wp-admin/includes/class-wp-screen.php on line 330

When I tried to import sample date from TOOLS per your video I go this TWICE: The www.MYWEBSITE.tv page isn’t working www.MYWEBSITE.tv didn’t send any data. ERR_EMPTY_RESPONSE

*- The SUBMIT VIDEO button does not work properly – there’s a pop up with nothing but white space and a header. In another incarnation (i’ve done a few fresh installs of wordpress etc. due to issues) I saw it had all the data. I’ve also had issues with the rev slider and demo content. I’m not entirely sure this is a good install. Please advise. I’ve already re-installed plugins 4 times today and as there are so many I’d really like to avoid re-installing. I think there are just visual issues with theme because you don’t provide ALL the demo content for featured images to appear? is that right? 

lululola

lululola Purchased

And still haven’t heard…

Hi

Sorry for the delay. It’s weekend time. The error “allowed memory size…” appears when your server’s maximum memory is too low. Please check with your hosting provider to increase if needed. The recommended value is 256M.

Please submit ticket to http://ticket.cactusthemes.com and provide site URL + admin account so we can check the issues properly.

Best regards, CactusThemes

How do I get the default template settings so it looks just like the demo???

RosePham

RosePham Author Team

Hi,

Thanks for contacting us.

Please create a ticket to our Support System at http://ticket.cactusthemes.com/ with your site URL and an Admin account so we can help you better.

Best Regards,

CactusThemes

Good afternoon, it is possible to organize the series link in title order?

Hi,

Thanks for contacting us.

You can change the title of series links to order them as follows: Go to Edit Post > Cactus Playlist > Title in Series: Enter custom title to show in series, ex: Episode 2 > Click button “Update”.

Best Regards,

CactusThemes

This comment is currently being reviewed.

Hi, How can i use revolutionslider as a header in my front page ?

Please help.

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