Discussion on True Mag - WordPress Theme for Video and Magazine

Discussion on True Mag - WordPress Theme for Video and Magazine

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مرجع تخصی فروش انواع ساعت مچی اورجینال با ضمانت معتبر و رسمی https://www.javaherian-gallery.com/

Hello my friend.

We always appear after the videos section in Google results.

Since we are using a video content theme, we naturally want to appear in the videos section.

But

This theme’s video sitemap page is not working properly.

https://www.fitnessandbeast.com/video-sitemap/

1. Shouldn’t this url be video-sitemap.xml?

2. If there is no problem with this URL, why does Google only accept 15 of my 200 pages?

We must solve this problem urgently. Otherwise, Google featured video results will ruin us.

tm_video_url .. thanks. I solved it myself

Thanks for your update.

<sigh> Please update the version so that the known vulnerability is removed from both WPBakery Page Builder & Slider Revolution. Thank you!

Which version should be included to fix Rev Slider?

Best regards, Cactusthemes

You can reach out to the developer for the latest version: https://www.sliderrevolution.com/documentation/changelog/

Hi,

We will include it in the next theme release.

Best regards, Cactusthemes

Hello.

I would like to purchase this theme but I have a presale question. Firstly, the website will be developed in a demo domain, not in the permanent domain. I guess if I can use the same license once I migrate the web to the permanent domain, erasing the web in the demo domain, of course.

Thanks in advance.

Alfredo

Hi Alfredo,

Yes, you can do that with the Regular License.

Best regards, Cactusthemes

gwepa

gwepa Purchased

When will the WP Bakery be updated to version 6.13? the new wordpress update gives high risk notifications because of the outdated plugin

Hi,

The new version will be released in next few days.

Best regards, Cactusthemes

gwepa

gwepa Purchased

It’s been 10 days now and WP bakery already has had an update to version 7 When will this theme be updated with the proper files?

Hi,

Sorry for the delay because we have to fix some minor issues also. The next update should be released shortly.

Cactusthemes,

hello. After I updated my theme, the footer on my website is showing on top of the front page before the revslider section. and most importantly the content of my posts are not showing

Hi,

What is the theme version? You can open a ticket here so we can check. Please open a ticket in Bug Report category, it will not require to extend support.

https://cactusthemes.ticksy.com/

Best regards, Cactusthemes

I submitted the ticket since Thursday but no reply yet. Ticket #3403775

Hi,

Probably we missed it. Let us check and reply you shortly.

Best regards, Cactusthemes

MOBILE NAVIGATION COLLAPSIBLE SUB-MENU ITEMS

As I know it’s super frustrating for a lot of you… I have found a simple solution that is not perfect but gets the job done for now. Hopefully someone at Cactus Themes can post a simpler solution here, maybe even include it in the next build as it’s SUPER easy if you know what you’re doing. I am not a coder myself but here we go… In your custom CSS field for True mag Theme:

 /*Hides all sub-menus */

li > ul {
  display: none;
}

/*Displays submenus on hover */

li:hover > ul {
    display:block;
}
The idea in the future is through some basic javascript or with a CSS prompt with an “OnCLick” action to replace the hover action for mobile OFF canvas menu.

@Cactusthemes… can you provide a simple solution here? It would greatly benefit EVERYONE! So that when a menu item is clicked on mobile it displays the submenu below and so forth… Having all menu items open in mobile is UGLY, creates FRICTION and REPELLS users. Takes so much away from the UX.

Also, the ability to place a logo above or below the OFF canvas menu would be nice too!

Hi,

Thanks for sharing your solutions. Hope this helps other clients that also want to use collapsed menu style.

Best regards, Cactusthemes

(function($) { $(’.nav-menu a’).on(‘click’, function(){ if ( $(this).data(‘toggle’) !== ‘dropdown’ ) { $(’.main-menu .close-button’).click(); } }); })(jQuery);

Can you swap the CSS classes so that the mobile menu items become collapsible?

Theme not working after last update, still waiting a fix: PHP Fatal error: Uncaught Error: Call to undefined function ot_get_option() in /home/+/public_html/wp-content/themes/truemag/page.php:9 Stack trace: #0 /home/+/public_html/wp-includes/template.php(785): require() #1 /home/++/public_html/wp-includes/template.php(718): load_template(’/home/+...’, false, Array) #2 /home/+/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #3 /home/+/public_html/wp-content/themes/truemag/page-templates/front-page.php(5): get_template_part(‘page’) #4 /home/++/public_html/wp-includes/template-loader.php(106): include(’/home/+...’) #5 /home/++/public_html/wp-blog-header.php(19): require_once(’/home/+...’) #6 /home/++/public_html/index.php(17): require(’/home/+...’) #7 {main} thrown in /home/+/public_html/wp-content/themes/truemag/page.php on line 9

Hi,

Please provide us the site credentials in ticket https://cactusthemes.ticksy.com/ , Bugs Report category so we can quick fix for your site.

Best regards, Cactusthemes

Hi,

What is your version you installed for the site? This issue already fixed in version Truemag 4.3.14.1

Best regards, Cactusthemes

Any updates on the bug fixes everyone is reporting? has the issue been fixed. I haven’t installed the theme to any domain yet and I want to know if I should wait a while before I do.

I can’t click on any links, i’ve cleared cache and everything but for some reason no link is clickable, if i open right click. i get a long load time and then a 403.

Can you double check? We do not encounter any issue.

yeah, same issue, idc anymore

​Hi,

I have reinstalled php 8 in my hosting account but still my website is not able to be live with truemag theme. It shows critical issue error and also it shows that “option tree” plugin url path is not valid so can’t able to install it.

Can you please let me know what is wrong here?

Thank you

Regards

Hi,

Any updates?

Hi,

Please open a ticket in Bugs Report so we can help you solve the issue.

https://cactusthemes.ticksy.com/

Best regards, Cactusthemes

Hi,

I have 2 licenses of TrueMag. After updating to 4.3.14 the homepage shows a blank page. I had to reverse to previous version 4.3.10. I tried a week ago, then again today. What can I do? Will you have a fix for this? It happened on both sites. I use PHP 7.4 on both sites. Thanks, Lucian

Hi,

Please open a ticket here https://cactusthemes.ticksy.com/ in Report Bugs category so we can help you check the issue and fix it. It does not require to extend support.

https://cactusthemes.ticksy.com/

Best regards, Cactusthemes

I’m unclear if this is a PHP 8 issue:

PHP Fatal error: Uncaught Error: Call to undefined function ot_get_option() in /nas/content/live/networksristg/wp-content/themes/truemag/page.php:9

Upgrading to the latest version causes this error.

We’re using truemag 4.3.14

Hi,

Please open a ticket here so we can help you solve the issue. In Report Bugs category, you do not need to extend the support.

https://cactusthemes.ticksy.com/

Best regards, Cactusthemes

Hello, a ticket has been opened and the support team has been engaged. Thanks for the follow up.

Hello,

At present Supported PHP Version ?

Can you upgrade your template to support PHP 8 ?

Yes, we are going to release new version of theme to support PHP 8. Also, the recent update also includes the fix for PHP 8.

Best regards, Cactusthemes

We installed Recent updated version, but its not working on PHP 8. how to get tht PHP8 supported one ? Expected release date for New Version ?

Hi,

What issue did you get?

Best regards, Cactusthemes

Can you upgrade your template to support PHP 8 please?

Yes, we are working on this task. The new update will be released soon.

Best regards, Cactusthemes

Is this theme still being supported and will it continue to be updated? I’m thinking of renewing my support package but the last update was Feb 2022. Thanks

Hi,

Yes, we still provide support for this theme.

Best regards

Hello! Please someone can take a look to my old tickets?

https://cactusthemes.ticksy.com/ticket/3156244/ https://cactusthemes.ticksy.com/ticket/3144868/

Best regards!

Hi,

Our technical support already replied those tickets.

Best regards, Cactusthemes

Hello

I would like to advise that Onepress social locker https://wordpress.org/plugins/social-locker/ its blocket due to security stuff, so would be bettere to remove also from the Truemag theme.

Already submitted to the ticket.

Hello, 1. is there addition plugin I need to purchase like video ads, social locker? And the ads on video is support google adsense 2. Is it support to import video from YouTube, facebook, vimeo etc to my site automatic? 3. Is it support AMP? 4. Is it support google structure data?

Hi, I’ll make here the same request I did for another theme of yours, as they both seem good candidates for my project (good work!):

In order to properly assess if your theme fits my project, I’d need to see the logged user side of it (adding to playlist / watch later, how user’s profile / dashboard looks like…). Is it possible to get a demo user login info to check that. I’m not asking for admin demo, as I know you don’t provide that, I’d like to test a ‘visitor’ user demo.

Hi,

You can try register and login on our demo to test those features.

Best regards, Cactusthemes

Hey thanks, but there doesn’t seem to be any option to register. In the login page, the only other option apart from logging in is resetting password. Even failing to log in, the option to register does not appear.

I can’t seem to find a registration form anywhere. Sorry if it’s plain dumbness, but could you point me to it?

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