CactusThemes

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3718 comments found.

HI, just opened a support ticket on your website. Need help with a demo setup, details are provided in the ticket. thanks

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

We solved it, pls check ;)

Best regards,

Cactusthemes

Where can I find and edit the CSS code for Series Menu https://prnt.sc/gfmg4b

ok I know where the CSS page but where can I find the style code for this item which is in the red box here https://prnt.sc/gfmg4b with other word Episodes list of series. Well I want to make a style like this http://truemag.cactusthemes.com/document/#playlist but without using playlist plugin I want to do this for series list only because in Series Listing Style in Single Video you have only two styles Links and Select box.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

I’m afraid that your request required both custom Code and CSS which is out the scope of the support policy. Please find a freelancer to get help or contact our manager at the contact form here for a customized task https://themeforest.net/user/cactusthemes

Best regards,

Cactusthemes

ok as always :)

jarana

jarana Purchased

Hello i need change icon and link in video tool bar https://imgur.com/a/Z5Tf3 Thanks in advance
jarana

jarana Purchased

Great! change icon is ok. Can you helpme to change link please (need change #comments to comments.php) thanks in advance

jarana

jarana Purchased

DONE! thanks for support!

RosePham

RosePham Author Team

Awesome :)

imstfilm

imstfilm Purchased

What settings do I need to get my startpage look like this: http://truemag.cactusthemes.com/boxed-layout/ or is this also part of the demo content (by the way: if I install demo content will that affect/ delete any of my actual settings/posts/ ...?)

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

Please go to Theme Options > Theme Layout choose Boxed then follow this FAQ to get that demo http://truemag.cactusthemes.com/doc/docs/theme-settings/configure-header-style/boxed-carousel/

Although the demo content will be inserted into your database however not replaced. We still recommend you don’t do it on a production site and backup your data before process it

Best regards,

Cactusthemes

jarana

jarana Purchased

Can you helpme again please, I need remove the Thumbs down in video toolbar, thanks in advance

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

It’s fine. Please try this CSS segment in Theme Option > Custom CSS
.video-toolbar-item.like-dislike .watch-action .action-unlike {
    display: none;
}

Hope that helps!

Best regards,

Cactusthemes

Hi, do you have a converter also from truemag to videopro? Would make sense since they are sibling themes. Just curious for now. Thanks for the great work, as always :)

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

Yes, we have ;)

You can find the details information here http://videopro.cactusthemes.com/doc/docs/video-tutorials/convert-from-truemag-to-video-pro/

Please note that you have to configure your site again after finish converting.

Hope that helps!

Best regards,

Cactusthemes

jarana

jarana Purchased

Hello, thanks for all support! I need help with 2 things:

1) For post and pages I need reduce Title margin to red lines like picture https://imgur.com/a/WiD14 and delete date icon.

2) I need make a Page with Video Listing Templete, but show only one tag videos.

Thanks in advance

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

1. You can use this CSS segment in Theme Options > Custom CSS

.blog-heading { padding: 10px 0; }
.blog-heading h1  { margin: 0; }

You can change the value of padding & margin as you want

2. TrueMag has a Video Listing page template, you can create a page which uses that template. But I don’t get your question about only one tag videos.

Hope that helps!

Best regards,

Cactusthemes

How do I display the player and video within the page / post content ?

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

Please go to “Theme Options > Single Post/Video > Default Video Player Position” you can select “In Header”

Best regards,

Cactusthemes

Do you know how to make my post video on Google Search like this in the picture https://prnt.sc/gj0raa

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

I’m not sure about it. You could try YOAST SEO plugin or custom code to auto-generate the meta tag.

Best regards,

Cactusthemes

I have normal YOAST SEO but for video YOAST I must pay it and I want it free so I will search for other way and any way thanks for help :)

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

Please contact our manager at the contact form here https://themeforest.net/user/cactusthemes to discuss a customized task if possible.

Best regards,

Cactusthemes

gsmdude

gsmdude Purchased

Hello, Please guide me.

1. i want to remove headline + social account.+ breadcrumbs. i have to use a blank text in pathway breadcrumbs. but how to remove blank [ black bar ] under top menu.

2. and after in mobile view search button not show in mobiles. how to add a search button in top right submit video area in mobile view ? i already remove submit video button.

3. how to remove Next and [ More Videos ] button in mobile video player view.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

1. Please go to “Theme Options > Custom CSS to add this code
#headline { display: none; }

2. The search button still appears on our site in mobile view http://prntscr.com/gk2u3z

3. Please go to “Theme Options > Custom CSS to add this code
.box-m { display: none; }
.player-button { display: none; }

Best regards,

Cactusthemes

http://preview.themeforest.net/item/true-mag-wordpress-theme-for-video-and-magazine/full_screen_preview/6755267

On this page, the main image would like to use the function under the menu of the features -user playlist.

The below layout of the main image is the page structure of features – category – youtube. I want to change the sidebar to the left.

Please let me know if it is applicable.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

yes, you just need to move the widget on the Right sidebar to the Left

Best regards,

Cactusthemes

imstfilm

imstfilm Purchased

I have a couple of question concerning CSS styling:

1. How do I change the background color of classy-slider 2 (Horizon) 2. How do I hide the “view more” button in classy-slider 2 (Horizon) 3. Where/ How can I change the text-color of the main menu?

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

You can use the CSS segment below in Theme Options > Custom CSS

1. To change background color of Classy Slider 2
.classy-carousel-horizon #stage-carousel { background: YOUR_COLOR_CODE; }
#classy-carousel #top-carousel { background: YOUR_COLOR_CODE; }
2. To hide the View detail button,
.classy-carousel-horizon #stage-carousel .video-item .ct-btn { display: none; }
3. To change text color of Primary Menu
.layout-3 .main-menu .nav > li > a { color: YOUR_COLOR_CODE; }

You can go here select your color code http://www.color-hex.com/

Best regards,

Cactusthemes

May the video player layout size be increase? Removing the ARROWS on the sides.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

You can use the CSS segment below in Theme Options > Custom CSS

The player size won’t be changed even remove the arrows on the sides. But visitor can view the video on full-screen mode.

Best regards,

Cactusthemes

mfelicio

mfelicio Purchased

I can’t find how to add Adsense to the top or bottom of a post. I see there is a pre-defined area but I can’t find where to setup it on Wordpress. Thanks.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

You just need add your Adsense code to the area you want in Theme Options > Advertising.

For more details, please check these document

- http://truemag.cactusthemes.com/doc/docs/features/advertising-spaces/

- http://newstube.cactusthemes.com/doc/docs/faq/how-to-add-google-adsense

Best regards,

Cactusthemes

Presale question: Hi is this true that thumbnails will automatic detected (in the video import process) and displayed as an featured image at the mag? Thanks.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us and sorry for delay in responding

Sure, TrueMag can do it, the thumbnail will be got from Video Network and also display as the Featured image of the Video Post.

Best regards,

Cactusthemes

Error establishing a database connection… Fix demos…

RosePham

RosePham Author Team

Hi,

Thanks for notifying us

Everything is OK now :)

Best regards,

Cactusthemes

btvcjen

btvcjen Purchased

1. Trending widget does not work. I have tried multiple browsers and different IP, it shows nothing when selecting most viewed. 2. Where is the rating system, I cant find any star ratings anywhere or rating form.

RosePham

RosePham Author Team

Hi,

Thanks for contacting us

The Trending Video widget still appears at our site. Please submit a ticket to our Ticket System along with your site URL and an Admin account so we can check and help better.

Best regards,

Cactusthemes

I’ve enabled the submit video option. However, when clicked it shows a popup that is blank other than the title “submit video.” There’s no place to actually submit a video like in your demo.

Hi,

Thanks for contacting us

The Submit form needs to be configured on each site follow this guide http://videopro.cactusthemes.com/doc/docs/advanced-features/front-end-submission-contact-form-7/

Please check and contact us via a ticket if you still can’t figure it out.

Best regards,

Cactusthemes

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