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Hi i would like to hide date/time on comments on mobile.Can you help me
Thanks for contacting us.
Please share your site URL/screenshot so I can help better.
Video series Is showing on home page ,But i want to show video series on other page which is not home. How can I achieve this?
Here is video series of website on home page
Please submit a ticket to our support system http://ticket.cactusthemes.com/scp so we can check better.
We replied to your ticket, please check and follow it. Thank you.
Hi, I hid admin bar and need a real time notification to show new notification from buddypress feed which is look like a banner.I mean users cannot be informed when they have a message or somebody replied their comment because of hiden admin bar.
Maybe we can change headline section as buddypress notification feed which is shown news when logged in users have a message,friendship request or replied comment,and when users read that message it should be hiden.Otherwise there would be always something to shown
Shortly can we change hedline section as buddypress notification feed instead of recent post or do you have any suggestion for realtime notification
Thanks from now!
We have a plan for BuddyPress notification. But it will take a time to implement it, and we haven’t got the release date yet. Maybe, it will be next month.
Hi guys, I need to insert one of my menues into the Headline of TrueMag theme. Somehow, in headline section, my menu is always shown as several lines… How do I display it here in one line, just like main navigation or footer menu? Thanks.
You can add any widget to the Headline Sidebar of TrueMag to replace the default Headline function. However, you need to add custom CSS to match the style.
Hi, I can’t connect to your support center with my usual ID and Password, and no way to reset it. Please contact me.
Did you extend your support time?
Please contact us via the Contact form on our Profile Page https://themeforest.net/user/cactusthemes, and give us information of your Purchase Code so we can help you create a new ticket.
We got your email and found your Customer information in our Ticket System, Ticket ID #Ticket #194181 Please check that ticket and update your question then our Supporter can help you.
PS: You also can find your Purchase Code in the ticket or follow this link to find it https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Hi, I just updated to the new version and if I select classic slider (vertical) as homepage slider, it doesnt work and just show “[classy condition=”latest” ids=”” categories=”tutorial, recensione” tags=”” sort_by=”desc” count=”12” postformats=”” timerange=”” paged=”” auto=”0” auto_timeout=”7000” auto_duration=”2000” player=”1”]
” on my homepage, how you can see here http://filmakings.com/
ALL others types of sliders works perfectly, just this one is giving me trouble after the update, please help
It seems you just update the theme but haven’t updated the plugin such as TM-shortcodes yet.
Please check again and install and related plugins.
In the last release, we update theme and those plugins
TrueMag-Movie 3.4.5; TrueMag-Shortcodes 3.3.3; TrueMag-Playlist 1.1.3; Cactus-Channel 1.0.3; Video Ads 3.7; Visual Composer 5.1.1; Revolution Slider 22.214.171.124; TrueMag-sampledata-plugin 1.0
Thanks a lot, it worked!
You are welcome
Hi I want to remove share icon on video toolbar
Thank you for contacting us.
1) To remove share icon on video toolbar, I could go to Video Extensions -> Video Post -> Video Toolbar – “Sharing” button -> Off.
Hello again ,I want to reduce loading time for a page and it is required a lot of codes and just want to avoid loading all widgets sidebar on page loading.I mean they should appear when I scroll down like lazy load.
Could you suggest a plugin..:)
2) If your issue is the loading time of the page. You can refer to the article below to find the solution for the issue http://ticket.cactusthemes.com/kb/faq.php?id=72
Hi, I want to change social informations link and name which is shown on author page .For instance when we hover on flickr icon which is located on author’s page “Flickr” text appear and want to change this text and icon.Which file is required to customize and how to upload my own icon?
3) You can change the social information link which shows on author page in Users -> Your Profile -> Social information.
And if you want to change the socials icon and the text when hovering on the social icons, you will need to modify the core of Wordpress.
This issue is out of the scope of the support policy. You can hire a freelance to solve this.
What did you update the latest version?
Please check our release log here http://truemag.cactusthemes.com/release_log.html
Hi, I’m wondering if it’s possible to take the video series, and put them all into a text list like this? https://a.pomf.space/ceymevfsokpy.png
I have a plugin called MC Tag Map and I can make a list like that with the tags, but I don’t know how to apply it to the video series.
Please check again, I can view your image https://a.pomf.space/ceymevfsokpy.png
Looking forward to your reply.
Thank you very much, it works perfectly!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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