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874 comments found.

Hi, i don’t see ST Sharre widget, do I need any special customisation to make it visible or do i need any third party plugins to make posts shareable on social networks? Thanks in advance.

Got it, sorry :)

T4icho

T4icho Purchased

Hello there. I’ve been using True mag theme for 10-15 days but there’s a problem that keeps happening. The theme resets itself regularly. I’ve tried to find the solution but with my abilities i’m afraid this problem cant be solved just by myself. For example yesterday there are several sidebars on my web site main page but today, sidebars are gone and there’s only last posts remain. Want to know if there’s a solution, thanks.

Hi, that sounds really weird actually. I see no reason why that reset should have anything to do with the theme.

There are a couple of things to try before doing anything else:

1. Deactivate the theme and/or delete it, let’s see if the problem persists.

2. Start clean, delete every single file from WordPress installation and the theme. Clean the database also, get rid of everything. Then install WordPress again, create some posts and pages and let it stay for a while. Let’s see if it resets. If it doesn’t then install the theme and wait again.

First of all we have to find where is the problem coming, either if it’s WordPress itself or the theme. Then we will take it from there.

Regards, Luis.

Hello,

Is there a solution to display a widget only when a user is not logged? Or maybe this kind of widget is not related with the theme..

Hi, there’s no option to control that from the theme at the moment but you can try a plugin like this one: https://wordpress.org/plugins/restrict-widgets/

Regards, Luis.

Hi, I can’t found something with the search widget of Woocommerce, is it related with the theme?

Best Regards

Answered by email.

Hi,

So I just bought this theme and I would like to know if there’s a way of using the Adsense tool with my own custom Javascript banner code. I’m particularly in 728*90 slots at the top, middle and bottom of my front page, bbpress, posts and pages.

Thank you.

Hugh

Hi, sure you can use your own code but for better integration I recommend you to use the built in system http://take.ms/aMJPf .

Please let me know for further assistance.

Regards, Luis.

T4icho

T4icho Purchased

Well, me again. I don’t know whats wrong about my site. It just keeps reseting itself. Like today, my right sidebars are literaly gone for like 5-6 times already. Main page stays but footer bars and sidebars are always going back to the source. I’m gonna reset my theme 1 more time, but honestly this kinda problem keeps happening. Its really pissing me of because when u pay 70 dollars for something, you dont want to have this kind of bs problems…

Hi, I’m sorry to hear that. Did you try any of the solutions I proposed? What were the results? I pretty sure the problem is not coming from the theme but if you want send me a direct message with your url,wp login and ftp details so I can take a look.

Regards, Luis.

Hello, I use a plugin to filter my product (woocommerce) with Ajax. When I use a filter there is a bug, the sidebar is not charge correctly. I need refresh the page to get the full sidebar.

The dev of the plugin said:

Many users complain that they do not see the filter or reset the widget list is not updated, the problem in most cases is this: The problem is in the before_widget arg in register sidebar settings. The correct way to register a sidebar is: 'before_widget' => '<li id="% 1 $ s" class="widget% 2 $ s">',</li> with id and class params, like you read in the WordPress Codex . Your theme use only classes and not the id.. Please, look here: https://codex.wordpress.org/Function_Reference/register_sidebar

Is it correct? Where Can I change that? Which file is it?

Hi, we register the sidebars in “Truemag/framework/functions/register-sidebars.php”. We are currently not assigning an id so that’s why the plugin doesn’t work as expected.

We will fix that in the new version. Please tell me the plugin name to check the fix before releasing the update.

Regards, Luis.

Hello,

I use the premium version but I think you can see the “bug” with the free version. The plugin is https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/

Best Regards

A new update will be released in the next days with the fix.

Regards, Luis.

Hello, I’m currently having issues with adding Pages, Posts, Categories, etc. to the Menu Structure. It worked like a charm initially, however now when I click on the “Add to Menu” button all I see is the spinning ball.

Thanks!

Never mind this was resolved. However there is another issue I’m facing. Adsense is not appearing Ad Sidebar 1 and Ad Sidebar 3. Ad Sidebar 2 is working fine. Code was copied the same exact way for each one. Here is the link: http://mybabyhealthtips.com

Hi, I can see your are using JavaScript code inside the text-widget. Delete it from there. Go to “Theme panel->miscellaneous->AdSense” http://take.ms/uIb1b enable it, put your ID and save. Then use ST AdSense widget.

Regards, Luis.

Heads up to the developers of this theme and anyone using it. My security scanner just found SPAM linking to a Russian site in my theme’s ‘what’s new’ file (/wp-content/plugins/stkit/whats_new.php). A snippet of the text without the included URL reads as follows: “Do you provide a coaching or consulting services? Do you need a unique brand positioning and a strong market presence? Do you want to attract more clients and get you on track to great sales? You are in the right place. Expand your own coaching practice to the next level with GURU WordPress theme.” I’ve deleted the file for now but I’m guessing there’s a security issue here…

Hi, we can guarantee that our themes are 100% clean and that code you are speaking about is an advertisement placed on the what’s new section of STKit plugin. Right know that part of the code is commented (not appearing) but is an advertise of our newest theme: https://themeforest.net/item/gurublog-responsive-blog-shop-wordpress-theme-for-experts/19082155 .

If you deleted the file you will probably get an error when visiting this section: https://cl.ly/2r1h2Q2d2L03

Regards, Luis.

utopist

utopist Purchased

How do I edit metas on main page?

Hi, can you please clarify your question?

Regards, Luis.

utopist

utopist Purchased

meta title and description on the main page. SEO stuff…

Yoast SEO Plugin is managing that. For fine tune visit the options panel of Yoast Plugin.

Regards, Luis.

is there have other colour ?

Hi, sorry I don’t understand your question. If you mean if you can change the colors, yes, you can.

Regards, Luis.

goldixa

goldixa Purchased

Hello,

How can i change subtitle in a category. For example Healthy Meal at Food and Helth

Hi, if you mean this: https://cl.ly/0E3E0N431Q32

You can change it from “Appearance->Menus”, go to the “Screen Options” and enable “Title Attribute” https://cl.ly/0Z0E2h3Z2F2O

Then you will get this when editing menu items: https://cl.ly/2x080x1j0f3e

Regards, Luis.

Presales Question : Does this theme support Custom Sidebars ? How about this plugin https://wordpress.org/plugins/custom-sidebars/ ?

Hi, it supports them and you don’t have to use any plugin if you don’t want to. You can create them from our Theme Panel, have a look: https://cl.ly/3a3P2h0S0M1m

Regards, Luis.

Hey, I just purchase your truemag theme and activate it. I am facing few issues and this is very critical for me because my blog url is www.dbrnd.com which i put in maintenance mode. So i want to solve and discuss with you as soon as because i want to live my blog within 24 hours. My skype id is: anvesh08 Please share your skype id so i can share my screen and you can quickly provide support on this. This is very urgent…. I am waiting for your reply….

Thank you, I solved those problems, but I am sending you email and asking few questions. I hope for the best…

I am waiting for your reply on sticky-post, that I sent you email. I enable the my blog www.dbrnd.com and found lots of redirect url in website speed test by GTmetrix, something like https://d5nxst8fruw4z.cloudfront.net/atrk.gif. https://d31qbv1cthcecs.cloudfront.net/atrk.js what is this? this is taking more time and currently my blog is only loading…. I also found that currently, Your template is also loading…. Please help on this as soon as because unnecessary redirects are reducing loading time of URL. Thank you.

Answered :)

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