48 Reviews
their customer support is superb
Very bad and unprofessional customer support.
The theme unfortunately, is full of bugs.
I am having issues with the main home search form for my car rental site.
Searching for cars gives back wrong results, so that a car appears free while it is booked.
I waited for their customer support but no fix at all.
After all the 6 moth support period expired and the ticket was closed without any fix.
I had to renew my support and I will try to contact them again.
Not recommended theme.
Very bad implementation!
There is no logic in the booking, the template is not designed for booking cars, it is unfinished.
For example:
Cars are booked as goods, i.e. you can book 10 cars for one and the same time + add more cars to the cart.
And so a bunch of not logical little things in the basket.
Author response
Hi
We are sorry to hear about your trouble with our item. However our theme is designed and developed for rental and booking purposes and most of our customers like our theme. Yes, there may be some additional features that a user may need as our theme is a general rental theme and every business has its own logic. We tried to cover as many logic as we can. However we are not fully clear what your query is and also we have noticed that you are yet to open any support ticket with us. So can you please open a support ticket so that our technical support team can assist you.
works great
quickly support
They fixed my issues with the theme
It's a very nice theme, with a lot of plugin, fully customizable, i think the best option for a renting website, the support team is a bit slower, but they do everything to help you and to solve any issue.
I like the theme and the multi purpose design. But the support is very slow and not forward-thinking. I wait more than a week for a simple issue solving (404 error of the demo-servers). Since 3 days no reaction.
Very good support
I recommend this theme, very flexible, complete and easy to import.
Great support and great theme. Thank you!
Author response
You're welcome
