351 comments found.
i cant install any of the demo
Hi, we are working to fix the issues. Please, give us some time.
Thanks
why is it that i cant use tutor lms add-ons??
Hi,
Our theme is compatible with Tutor LMS. Can you please open a support ticket here: https://themewinter.ticksy.com/submit/ with temporary admin login details?
Regards
Hello, If I don’t have ElementsKit Pro version, can I use two different headers?
Hi,
Sorry, different headers feature is the Ekit pro feature, and you have to purchase it separately.
Regards
Hi,
For some reason, my site now indicates “No payment method is selected”, even though everything has been set up for months and was accepting payments up until recently. Could you shed some light on this issue?
Thank you.
I’ve done some testing at actually the problem is the page content is not showing for non-logged in visitors and so they can’t click on the buy button
Hi,
It seems that you have enabled the login for buying event ticket. Screenshot: https://prnt.sc/EOG_Q74t2iey. Please make sure you added a payment method through WooCommerce.
If you still have an issue then open a support ticket here:https://themewinter.ticksy.com/submit/ with temporary admin login details.
Regards
Hello, Is the theme bundled with the four LMS plugins(More so, Learndash or Tutor LMS), or will I purchase them separately? Does the support fee include updates to these bundled plugins(assets )? I am waiting for your answer so that I can decide if I’ll go ahead and purchase the theme(It is in my cart already). Thank you
Hi Ampitech
Our theme is compatible with three LMS plugin(Learnpress,Tutor LMS and LearnDash). We don’t provide any plugin bundle with the theme file separately. But our theme is fully compatible with those plugins. We provide separate demo data for those LMS plugins.And you can use any of them by import demo data. Please check our documentation for more information. https://demo.themewinter.com/wp/docs/turitor/Hope you understand. Regards
Okay. How much does it cost for the subsequent annual/ six months support?
Six month support is free.
it’s a presale question, is your theme updated? I see the last update from Nov 2022 if it’s regularly updated, where is the changelog?
Hi,
Our development team is working for the theme update already. Very soon we will release our updated theme. So, you can purchase the theme .
Regards
Can i use the divi page builder for this theme?
Hi,
Sorry, no. We have used Elementor plugin for our theme demo and all widgets.
Regards
Tutor LMS plugin is basic or Pro version provided with Turitor theme.
Tutor LMS Free version.
Hi, I have a pre-sale questio. I have to restyle my client’s site and I have found Turitor. I would like to know if the theme is still in development because I saw that the last update dates back to November 2022. Thanks.
Hi,
Yes, we are working on the theme and will release the updated theme very soon. Also, our support forum always active for providing assistance to the clients.
Regards
Thanks, then I buy now.
hello:
how can I make search page for courses which has category and tag filters ? is theme support this feature or I have to choose a plug in ? thank you
Hi Fadiesseh,
Please check our course demo page: https://demo.themewinter.com/wp/turitors/course-category/psychology/?theme=advanced.
Here has option to filtering the course category. Also, has search filed for searching courses. If you want anything else, you need to customize the code or find any third-party solution.
Regards
is there an option to contact teacher from the teacher profile page?
Hi,
You can add the social icons and cusom links for contacing with the instructor. Demo link: https://demo.themewinter.com/wp/turitors/profile/olandaruiz/.
Regards
Hi, Can I use it as a Teachers Marketplace, where teachers can register themselves and manage their classes respectively from their own dashboard and we can share commission with them?
Hi roydigital,
Yes, every instructor has their own dashboard and they can manage the course from their dashboard. We have used 3 LMS plugins(Learnpress, Learndash, Tutor LMS) in our theme. So, you can use any of them which is perfect for you. Commission feature also available on those plugins.
Regards
Hi There,
Which template can I update to change the word “Result” to “Progress” on the Tuitor user profile?
Hi Jojo,
Thank you very much for your queries. Please open a support ticket here: https://themewinter.ticksy.com/submit/. Also, provide a screenshot of where you want to update the word. Our support team will check the queries.
Regards
Can this theme be used for a digital download website?
Hi,
As Turitor theme is an LMS theme and we handled the Course section with Learnpress, Learndash and Tutor LMS plugins. All those plugins have support for digital downloads. So, the theme should work with digital downloads but we didn’t check our theme yet.
Regards
student and Teacher does required ZOOM app in their mobile to run your application and web ? or it redirect in zoom Or directly it will open the ZOOM sdk or iframe kind style in the mobile or web itself? Since I don’t want to give an option to the students and teacher to download the ZOOM app or redirect in zoom to use this service.
Hi,
Yes, you need to be installted the Zoom App. Please follow the documentation for zoom meeting: http://demo.themewinter.com/wp/docs/turitor/#zoom.
Regards
I am so happy to say that finally my website is completed and live using this theme. I would like to say Thank you so much for creating this theme. and thank you https://hostingwithguru.com for developing our website. 
I strongly recommend this theme.
Hi Aralimara,
Thank you very much for your great compliments. We always try to build the best products for our clients. Let us know if you need any other assistance.
Best Regards
Hello, i would like to provide the lessons for free without registration is that possible with your theme?
Hi,
Yes, possible. You can use free course for that.
Regards
Thanks for your reply. Will i need to use a woocommerce for that?
Hi,
If you use the Learnpress LMS plugin, then you don’t need to use WooCommerce. But for others LMS plugins, you need to use the WooCommerce.
Regards
Hello support,
I already buyed a regular licence version. i used it in draft with a my site. after i deleted it. now when i installe it, it not work correctly. i need your help. thank you
I tried to use support, its doesn’t work too
Sorry to know. Can you please support ticket from here : https://themewinter.ticksy.com/submit/
Regards.
My Logo isnt updating, what could be the issue
Hi,
Please follow the documentation for changing the header logo: http://demo.themewinter.com/wp/docs/turitor/#e-header.
For further assistance, please, open a support ticket here: https://support.themewinter.com/support-center.
Regards
Is possible to get member demo account to see backend and frontend of the courses? Is possible to make course with quiz with open questions?
Hi nowadayssro,
We have no member demo account. For more information, you can check our docs: http://demo.themewinter.com/wp/docs/turitor/
For LMS Docs: http://demo.themewinter.com/wp/docs/turitor/#l-r
Also, you can check our all demos from, shorturl.at/aEFO5
Is possible to make course with quiz with open questions? Ans: yes.
Regards
Is it possible to just give me some demo access as a student/tutor to see what the courses look like? Is it possible to put open questions in the quiz questions that the student can fill in like here: https://ibb.co/nM80G7p
Hi,
You can check the course detials page from here: https://demo.themewinter.com/wp/turitors/course/music-making-people-with-other/. You can use 4 types of question for Learnpress. Screenshot: https://prnt.sc/A7aq3pqWSIgG.
Regards
