Customization is not as easy as with other themes. I had to manually customize following elements:
-Home Page slider (really complicated)
I asked for support in order to change homepage slider for a different one than the ones embedded on the theme and they declined support as it was customization support which is not included (I totally understand that) but they didn't even help me with creating a blank template in order to add my own content.
The theme is beautiful and it works mostly good, just be aware that any change outside of what is exactly shown you need to know basic css (even simple things like color changing of the cart or checkout box) and everything is made through gutenberg and general settings.
Really love this theme - have used it for a Photography Portfolio site and the base template is really beautiful!
But one of the biggest pluses was the excellent support! We had a few key things we wanted to customise to make this site perfect for us and Ant and the team worked with us (24-48hr response times) and even made a couple of theme updates with changes & feature requests included.