106 comments found.
Hi
- Is there a theme option to set 2 columns layout on mobile shop page?
- does the theme have a “predictive” (autocomplete…) search functionality?
Hello,
You can see on our official demo that there is predictive search for search which is located in the header (right of main menu there is a search icon).
As for your other question, unfortunately there is no possibility to use 2 column layout in mobile mode without making a theme modification.
Best
does your theme comes with wpml plugin or we need to buy wpml extra
Hello,
WPML needs to be bough separately, but UberShop is compatible with it.
Best
how can i get the product categories to stretch full width please? http://162.144.102.210/~webtempco/cathy/
thanks, now they are being squashed and look mishaped
Hello,
ThemeForest section is mostly reserved for pre-sale questions. We provide support through our support system so I would have to ask you to open ticket here: https://pukka.ticksy.com/
Also, please share exact URL of a page with you issue and your WP login credentials so our support can take a closer look at your settings.
Best
i have submitted ticket #1607353 thank you
Hello,
your ticket is replied.
Best
the side menu doesnt work on your demo?
Hello,
side menu is deprecated and ti will be most probably replaced with a better implementation.
To avoid confusion I’ve removed links to it.
Thanks!
but i purchased theme already thinking i can use side menu? will this not work now?
Hello,
Side menu should work in general, but it might be that it doesn’t depending on the layout and settings used. If you have any specific problem with setting it up please open a ticket with our support system and our staff will be glad to help: https://pukka.ticksy.com/
Since you bought UberShop in the mean time, if you can’t set side menu the way you want you can also open refund request and it will be approved.
Best
Hi, very nice theme, am very happy with my purpose. One quick question though. Is there an easy way I can change the category pages so it displays the products description, rather than the short description on mouse over? My products don’t use short description. Thanks
Hello,
I’m not sure if I understood your question properly but if you would like to change description which is displayed the most likely a template file modification is needed.
Most likely child theme would need to be activated and one of the functions changed ( pukka_woocommerce_after_shop_loop_item_content ).
If you don’t fill comfortable doing it yourself please open a ticket at our support site ( pukka.ticksy.com ), share a link to your site with WP login credentials and our support staff will be glad to help you.
Best
Thanks for the reply. You just beat me to posting that I fixed it. I changed the ‘excerpt’ in woocommerce_configuration for’ post_content’ and that has done the job. How do I ensure that it isn’t changed back in theme updates, please. I do create the same file in the child theme and use that?
Thanks
Great!
Try installing child theme and simply adding following to it’s functions.php file: https://pastebin.com/p9PNYcbq
It should remove default function and the ‘hook’ modified one. That way your change is safe when you update.
Thank you
You’re welcome!
We had an issue with the WooCommerce Stripe plugin and the support from Marko was outstanding. Recommended.
Thank you Andy! Glad we could help 
The search is not working right, even the demo!
Hello,
search page works well on our end: http://demo.pukkathemes.com/ubershop/?s=lorem
If you have any problems please open a ticket at pukka.ticksy.com and our support staff will be happy to help you.
Best
Hello, I have theme installed. We are getting errors connecting Stripe Payment Gateway. Is this a known issue with theme?
Hello,
we didn’t modify anything regarding payment gateways nor we had such or similar issue reported so far.
I see you’ve sent us an email as well. We provide support exclusively through our support system at pukka.ticksy.com but I’ll forward it to our support staff in order to inspect and make sure it’s not something theme related.
Best
Hi,
We just extended our support but I keep getting this message in your support system, “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Sincerely, Mika
Hi Mika,
can you try once more (we’ve reconnected ticksy with Envato API once again) and if that fails send your purchase code to support@pukkathemes.com so we can test this issue?
Best
Great, it worked now Thanks a lot!
Hi,
We are using your theme.
We have a dropdown which is made like this:
Menu — Menu 1 — —Name 1 — —Name 2 — —Name 3 — —Name 4and so on, in order for us to show the dropdown.
However, how can we hide the Menu 1 name both on the desktop og mobile version of the website?
Sincerely, Mika
Hi Mika,
WP adds unique ID to each menu item element, you can inspect it and hide it using “Custom CSS” field, for example:
#menu-item-271{ display: none; }
Most probably we’ll add “Hide this” checkbox to menu items in the next theme update.
Best
Hi,
Thanks for your reply.
Which menu is it you want me to hide if we use the example above?
I tried to hide, “menu” and “Menu 1”, but then I can not see Name 1, Name 2, etc.
Sincerely, Mika
Hi Mika,
just adjust CSS snippet a little bit, like this:
#menu-item-271 > a{ display: none; }
Best
But for what menu? The main menu? sub-menu? Or sub sub menu?
The snippet above will hide “Menu 1” item in the Main menu. This example is tested on our demo site and it hides “Categories” column title under the “Shop” menu ( http://grab.by/SDe6 ).
You just need to inspect ID of menu item you would like to hide and replace it in the snippet above.
Hi,
Ok.
But how would you do it under Shop here: http://mikael-b.dk?
Also, when people click on Shop on an mobile device, we just want to show the dropdown without the Shop shop title.
Sincerely, Mika
As far I can see your column title is already hidden: http://grab.by/SDeO ?
The responsive menu modification should is also site specific. It should be quite similar to the modification above and I would suggest that you use ”.mobile” CSS class on the element to make changes to the mobile menu. This really doesn’t go into the “standard” support, which we provide through our support system exclusively ( pukka.ticksy.com ), but it should be an easy task for any web developer.
Best
Hi,
Ok, I know how I will go about doing it. Just wanted to make sure that the theme didn’t use a certain way to accomplish this.
Thanks for your help!
Sincerely Mika
You’re welcome!
Wrong
Mistake…
Hi guys,
Is it possible to hide two items ( 0 item & $0 )?from the woo commerce area of the Main menu of the shop and only show “Login” and the Shopping cart Symbol?
Those two items ( 0 item & $0 )? take too much space out of the menu area and are unnecessary to my opinion.
Thank you
Hi,
try adding following to the “Custom CSS” field (Theme Settings -> Style):
#shop-menu .pukka-cart,
#shop-menu .pukka-cart-value{
display: none;
}
If you have have any more questions, please open a ticket with our support system at pukka.ticksy.com
Best
Worked. Thank you!
Worked. Thank you!
You’re welcome!
Hi! In your live preview you have a sale product showing the price terms correctly (Blazer), but if you check other sale product, in this case “Blouse”, the price are showing well but when you are over you can only see the regular price instead both.
Can you check it please? How can I fix it?
Thanks!
Hi,
thank you for pointing this out. The problem was caused by a “longer” price, so the “sale” price was pushed out of the box.
Simple CSS tweak was in question, and it’s already applied for the next theme update.
Here it is:
.masonry .product-block:hover .price {
width: 60px;
padding: 0 5px;
}
Best
Thanks you! Congrats by the theme!
Thank you!
Hi! I have checked it and It’s still showing wrong, check in your live preview: http://themeforest.net/item/ubershop-responsive-flat-woocommerce-theme/full_screen_preview/7757623
The product: “Blouse” when you go hover it’s only showing the regular price. Please tell me how to fix it, in my web it happens the same.
Thanks!
Hi,
the correction is added and it will be included in our next theme update (we update demo site when update is approved here).
If you need to apply fix immediately you can paste CSS snippet (from above comment) in the “Custom CSS” textarea.
Best
Hi, can you tell me how to change the menu-sub-bar from horizontal to vertical? http://mikaelbdk.staging.wpengine.com
Sincerely, Mika
Hi Mika,
you just need to create a nested menu structure, for exampe: http://demo.pukkathemes.com/ubershop/documentation/#3.1
Best
Amazing, thanks a lot for your fast reply!
You’re welcome!
Hey
Is it possible to activate the ajax “add to cart” feature, that shows on the product overview page, on the single product pages instead of the page load?
Sincerely, Mika
Hi Mika,
this feature is a little bit complicated to implement because product can be “variable” (it can have size, color, ...).
That is the reason why it isn’t built in WooCommerce functionality, but there are many plugins which add this exact functionality. Some of them are premium, some free, but I suggest that you google “woocommerce ajax add to cart on product page” and try which one fits you.
Best
Hi,
Thanks a lot for your feedback. I will check it out.
Can you tell me what code you use to activate the cart-overview-dropdown in the menu-bar when a product has been “added to the cart” from the overview page?
Sincerely, Mika
Hi Mika,
the code which populates cart is located in: ubershop/woocommerce/woocommerce_configuration.php file on line 48 (which calls ‘get_cart_product_list’ function).
If you have any more questions, please open a support ticket at https://pukka.ticksy.com/ and our support staff will be glad to help you.
Best
Amazing, thanks a lot, I appreciate it
You’re welcome
Hi I am have moved a development environment to a live environment and all the settings seem to have come across but the only thing is that I am unable to update and save any settings in the theme now. I was wondering if you had come across this before and if there was an easy fix to this?
Thanks
Hi,
we haven’t his kind of issues reported so far, but you might check if your wp-content/uploads folder is writable (for example can you upload new images). If not, then that is the cause of your problem.
Alternatively, open up a ticket with our support system at pukka.ticksy.com, share your WP and FTP credentials and our support staff will do it’s best to help you out.
Best
Hello, we are using your theme and have some questions. After installing WPML the category blog view has changed. We want to use Mansory design to view the post categories. How do you change that?
Tahnks in advance!
Hi,
can you open a ticket with our support system at pukka.ticksy.com and leave your WP login credentials (and a URL to a category page with which you have issues) and our support staff will help you out.
Also, not that after you activate WPML there is a separate “Theme Settings” for each language, so you have to set blog layout to masonry for a “new” language.
“Separate” Theme Settings are needed in order so language specific options and content could be entered (like if you have a language specific logo, or “bottom stripe text” etc).
Best
duplicate post
another duplicate post
Thank you. That clarified the options.
Thank you. That clarified the options.
You’re welcome!
Hi Guys! Really nice theme! I’m wondering if it would be hard to sell digital downloads (photos, files) using easy digital download plugins? Did you have any experience with that?
Hi,
we haven’t tried UberShop with that particular plugin, but could send it to us at office@pukkathemes.com. We could test it and let you know how plugin integrates.
Best
hey Guys, I wrote you an email regarding Easy Digital Downloads. Is there a chance you could respond to me, it would be really helpfull.
Hi,
it must have slipped into spam, can you resend it now (just in case) and I’ll search for the one you’ve alredy sent.
Best
Hi,
we’ve checked our email and didn’t find any emails from you.
If you did resend it, and it never got to us, can you send us a message on our Facebook page: https://www.facebook.com/PukkaThemes ?
Best
Best support ever! Wanted to adjust the theme with an sticky menu and non-popup products on the frontpage. Got it fixed withiin a day
Thanks
Also following question: Im using QuickSearch and Product Filter. I need to make sure you support these two plug-ins or are willing to make necessary adjustment to assure against conflicts, before buying.
We’ll do certeinly resolve any conflicts, but if you want you can send us plugins that you want to use and we can try and see if the function properly prior to you buying the theme.
Best
