106 comments found.
We had an issue with the WooCommerce Stripe plugin and the support from Marko was outstanding. Recommended.
Thank you Andy! Glad we could help 
Hi, very nice theme, am very happy with my purpose. One quick question though. Is there an easy way I can change the category pages so it displays the products description, rather than the short description on mouse over? My products don’t use short description. Thanks
Hello,
I’m not sure if I understood your question properly but if you would like to change description which is displayed the most likely a template file modification is needed.
Most likely child theme would need to be activated and one of the functions changed ( pukka_woocommerce_after_shop_loop_item_content ).
If you don’t fill comfortable doing it yourself please open a ticket at our support site ( pukka.ticksy.com ), share a link to your site with WP login credentials and our support staff will be glad to help you.
Best
Thanks for the reply. You just beat me to posting that I fixed it. I changed the ‘excerpt’ in woocommerce_configuration for’ post_content’ and that has done the job. How do I ensure that it isn’t changed back in theme updates, please. I do create the same file in the child theme and use that?
Thanks
Great!
Try installing child theme and simply adding following to it’s functions.php file: https://pastebin.com/p9PNYcbq
It should remove default function and the ‘hook’ modified one. That way your change is safe when you update.
Thank you
You’re welcome!
the side menu doesnt work on your demo?
Hello,
side menu is deprecated and ti will be most probably replaced with a better implementation.
To avoid confusion I’ve removed links to it.
Thanks!
but i purchased theme already thinking i can use side menu? will this not work now?
Hello,
Side menu should work in general, but it might be that it doesn’t depending on the layout and settings used. If you have any specific problem with setting it up please open a ticket with our support system and our staff will be glad to help: https://pukka.ticksy.com/
Since you bought UberShop in the mean time, if you can’t set side menu the way you want you can also open refund request and it will be approved.
Best
how can i get the product categories to stretch full width please? http://162.144.102.210/~webtempco/cathy/
thanks, now they are being squashed and look mishaped
Hello,
ThemeForest section is mostly reserved for pre-sale questions. We provide support through our support system so I would have to ask you to open ticket here: https://pukka.ticksy.com/
Also, please share exact URL of a page with you issue and your WP login credentials so our support can take a closer look at your settings.
Best
i have submitted ticket #1607353 thank you
Hello,
your ticket is replied.
Best
does your theme comes with wpml plugin or we need to buy wpml extra
Hello,
WPML needs to be bough separately, but UberShop is compatible with it.
Best
Hi
- Is there a theme option to set 2 columns layout on mobile shop page?
- does the theme have a “predictive” (autocomplete…) search functionality?
Hello,
You can see on our official demo that there is predictive search for search which is located in the header (right of main menu there is a search icon).
As for your other question, unfortunately there is no possibility to use 2 column layout in mobile mode without making a theme modification.
Best
