fuelthemes supports this item


559 comments found.

Hello! I have a problem with the product reviews. When I test the form and hit Submit review I get every time a blank page in the browser. Help pls :(

And how to find the subscribed emails from the newsletter?

Hi dido, please open a support ticket at http://fuelthemes.ticksy.com/. The collected emails are at /inc/subscribers.csv

Just to find out how to do the build in “one click installation”? Is this the one at Appearance>Theme Option>Import Demo Content? Tried this but not work. All also follow the setting given in the “read me” file.

I wish to install the same as demo page and make my editing from there later.

Hi ben, please open a support ticket at http://fuelthemes.ticksy.com/

Is it possible to show 4 products per row with sidebar instead of 3?

Hi simals, not by an option, but very easy to modify.

Is it enough to change following code…

.four, .row .four {width: 33.3333%;}


.four, .row .four {width: 25%;}

...or will I have to do a lots of other changes as well to get the theme to work properly?

Hi simals, please do not modify the core css files. Please open a support ticket at fuelthemes.ticksy.com. We ‘ll provide the necessary template changes.

Hi, Could you please tell me that if your theme supports semactic HTML5 and snippet and structure data or not? Thanks.

Hi aplus, yes our theme supports rich html snippets.

Hi, I want to purchase this theme to use the affiliate option in WooCommerce. Before I purchase I have a question. Is there a way to remove the content in the header where it says checkout, wishlist, free shipping etc and replace with a banner either adsense or affiliate banner? Thanks Vince

Hi Waters, its not possible to remove the header part at the moment, but can be done via editing the template files.

Thanks for the reply, if I purchase could I get help removing those specific header elements and replacing it with the options of a banner?

Sure WatersZ :)


Looks like a good Theme. I have basic knowledge of wordpress and have done some basic websites with wordpress theme.

I intend to build an eCommerce website for the Fashion Jewellery Niche. Will I be able to build a good ecommerce fashion Jewellery site with this theme. I am not technically savvy.

Is there videos and documentation to go through to build a good site.


We don’t have video tutorials (yet), but we do have documentation and a one-click install to get your site running.


can you please help me figure out why the store keeps showing my images out of sequence in the store? When i see the grid of products it shows the second image first (i.e. the back of the purse) then the front on roll over. I need it to show the front of the purse or not have the swap at all... any ideas?

Hi z_digital, please open a support ticket at http://fuelthemes.ticksy.com/

Hello, Great theme, congrats. Do you plan to add a centered logo header ? To my opinion, this is the only missing feature to your theme. With a centered logo header, I would have no reason not to buy it ! Thanks.

Hi vadim, we are thinking of it, and we will add it on the new version.


Where is the revolution slider? It says it comes with it and i do not have it in my file i downloaded?

Then where from there as i don’t have it in the file to install and its not in the plugin directory?

Sorry, sorted it! :) Thanks!

Glad you sorted it yourself :)

Hello, I may be missing something obvious but i cant find the revolution slider plugin in my download?


Hi Greyhat, install it from Appearance -> Install plugins.

D’oh. It’s been a while . . . Thank you. Great job : )

I am interesting to buy this theme looks good .. I have some questions before go for order 1. if i update my wordpress to 3.9 shall i have problem with your theme? any problems? 2. shall i have support fast or help after ( i have bought some other themes here and never had a answer ..not from you ) the allready plugins who your theme have .. work with new wordpress 3.9 ?

Thank you

Thank you for your replay in my ticket :) Sorry about .. i found in socials buttons dont pull the real image .. but pull image from related productions … Facebook most doing this problem .. can you check it please? ( Sorry about those questions , just setup your theme and found those … but most i solved them now i have this but i can not

also how i can setup blog grid ..i cannot :(

Replied to your support ticket. Please use our forum for support requests. We rarely look at item comments.

Hi,, Nice Theme I’m adding some RTL support and Arabic localizations to your theme for a client but there is a problem with your language po file. there is a lot of missing strings and there is a strings that event not in the the like: “The Colorpicker option type saves a hexadecimal color code for use in CSS. Use it to modify the color of something in your theme.” I think its come from the option framework you use.

Can you please fix this

That is a string from theme options. You need to switch domains to translate that.

thanks for replay… how can I do that?

Anyone who doesnt know coding shouldnt be buying this. Get to know some knowledge on html before hand. The support takes upto 1-3 days to replay to a ticket and will give you an easy answer like “its not us, its them”. the installation doc is less then 10pages. Which will require you to know some php memory setup. If you do have knowledge in coding. This will be easy to setup. Also make sure if you want your website to be like the Demo site, check with your hosting company if your php memory is over 64mb. Once you have everything setup and config, it isnt hard to customize.

Hi zoca, I am sorry you feel that way. The requirements you speak of are Visual Composer ’s requirements and we have no control over them. Sorry about that.

Great theme!


Which template file do I alter in order to do that?

Using doshortcode does not seem to work anywhere using this theme.

How would I go about adding that shortcode/plugin to that section of my products page.

Hi there, please open a support ticket at http://fuelthemes.ticksy.com/


I have items that are out of stock, and have them showing on the shop page. They show with a ‘Read More’ button below them. However, when I click on the ‘Read More’ button, it changes to show ‘Added to Cart’ and then it brings me to the single product page while giving me an error at the top of the page saying “You cannot add [Product Name] to the cart because the product is out of stock”. This is obviously an error in your code somewhere. Please tell me how to fix it so that clicking on ‘Read More’ does not try to add the product to cart. I opened a ticket on http://fuelthemes.ticksy.com but your website loads really slowly and the dropdown for ‘This ticket is for’ doesn’t work… so I am posting it here as well.. I would prefer a quick solution to this. Thanks.

Hi, how long do I have to ‘stay tuned’ exactly? Has this issue been resolved yet?

I just updated to the latest release on 11 May and the problem of items being added to the cart STILL persist.

We are still working on it as we do not see the error on our demo page and the local computers. And if you havent already, please open a support ticket at http://fuelthemes.ticksy.com/ We do not provide support here.

A problem found while testing this template on a friends website is that If an item has variations and is on sale and both variations have the same REGULAR price and also the same SALE price then in the product page and in the products catalog page you wont be able to see the “erased” REGULAR price but only the SALE price… This means that a client sees the sale box in the image and he just sees the SALE price without knowing whats the REGULAR price. So he cant calculate the percentage of the sale. Thats a problem and please fix it…


For the products shortcode, is it possible to pick products by their attribute instead of Sale Items, Latest Items etc?


With latest update we added an option to select them by their ID. Please download the latest version of the theme.

Hi, yes I’ve seen the ID selection – but is picking by attribute possible? E.g. Display all products by their attribute “size = large”, using the shortcode.

I am sorry but thats not possible at the moment.

Hi Guys, Fresh Install WP 3.9 and Woo 2.1.7

Installing WPBakery Visual Composer v4.1.1.1 results in:

Warning: file_get_contents(http://www.elia-b.com/wp-content/themes/uberstore-wp/assets/css/font-awesome.css) [function.file-get-contents]: failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/eliab/public_html/wp-content/themes/uberstore-wp/inc/misc.php on line 157

I’m using child theme.

Well, make sure the file exists since the server is saying 404 Not Found

Ticket #205741


Hi! Is the theme compatible with WooCommerce 2.0.20 (the last version before 2.1 was released) ?

Yes it is :)

Thank you! Purchased!

Hi, before buying the theme, I would like to know if it is possible to add a header image for each category in the shop.


do i need any php skills to do that?

No its inside WordPress :)