Discussion on uCard - vCard & Resume WordPress Theme

Discussion on uCard - vCard & Resume WordPress Theme

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66 comments found.

which version is the newest? i have a customer running on 1.1.5 and want to update. i do not find a version number on themeforest.

Hi, you can find changelog information here:

https://www.pixelwars.org/themes/ucard/

Thanks

Hi, Is it possible to use videos form website (which ucard theme installed) instead of YouTube and Vimeo? because these websites are blocked on some countries.

Hi, yes, you can add videos from other sources, too.

Cheers.

Popup pages doesn’t work in WP 5.5

Hi, we will test the theme with WP 5.5 and release an update if this is a common bug.

Thanks for the feedback.

Hi, Have you been able to test WP 5.5?

Hi again, not yet, it might take a few weeks to test since we have other themes to test with WP 5.5.

You may consider to downgrade to WP 5.4 with the plugin below until we release an update with WP 5.5 compatibiliy;

https://wordpress.org/plugins/wp-downgrade/

Have a nice day!

Hi, since I’ve installed your theme I have a massive spam-attack coming from the contact form from your theme!!! Is there a way to solve this issue like a honeypot or something else? Cause that situation doesn’t make fun at all…

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/

so I have to buy a new license (support), just because your contact form is a spam magnet?

Hi again, if the default contact form is not good enough for you, you may replace the contact form with any other form plugin as you like.

Have a nice day!

Hello. How do you edit the subheads in the page blocks of the homepage? thanx!

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/

how to fix “this page didn’t load google maps correctly” error

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/

OK. Thanks.

BTW, I’ve recently download install file and unzip but the folder is “ucard-package-v1.1.7” that version is updated on 1 May 2019 in changelog. But the last update is 3 October 19 right? have you update file in download link?

Hi, latest version is still v1.1.7, on October 3rd we only updated the item tags here on themeforest and it is shown as last update on the system.

Cheers.

You Don’t Reply at your Forum, Why? I have Written my Problem 12 JUNE 2019 AT 15:36 and Waiting till now for your Resolution and Support. How can you this much Careless?

Hi, just replied in your thread, sorry for the delay.

Hello, After I updated this theme, it have called an error message when I try to create a new blog post. Any help is appreciated.

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/

Contact Form Broke with Wordpress 5.1 update… The contact form was working just fine and quick, then when I updated to Wordpress 5.1, all it does now it endless load when submitting a message through the contact form…

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/

Is it possible to adjust the transition speed of the “header rotating words”?

Hi, unfortunately it is not available by default.

Cheers.

Is it possible to purchase support only for this theme? I got the theme from Envato Elements, but I would like to pay for support as I have a couple questions/things I need quick assistance with. Or do I just need to buy the theme through a regular themeforest account?

Hi, unfortunately support is not sold separately, you need to buy a regular license which includes 6 months of support.

Cheers.

Thank you, will do!

Hello!

Just installed the theme on a fresh clean wordpress install website. I installed and activate the required plugins and then I use the One Click Demo Import and it ended up with the following message [WARNING] Failed to import “Default sign-up form”: Invalid post type mc4wp-form Should I be concern about it? So far as I checked the post and pages were imported

I tried to create an account and create a post at http://www.pixelwars.org/forums/forum/wordpress-themes/ucard/ but so far the confirmation email doesn’t come so I am unable to post there.

Hi, we only provide support to verified users via our support forums, can you try again signing up and check your spam folder also.

Have a nice day!

I got the theme from envato elements and later on I find out that I won’t get any kind of support because of that…

Hi, does the theme supports RTL and WPML ?

Hi, sorry it doesn’t.

Thanks for your fast reply, Do you offer support upon purchase to help me customize it to RTL and to support WPML?

sorry, it is out of our support scope.

Hi, just one question.

I’#m an envato elements member and had download your theme from this platform. Now i’ve a question and want you to ask if its possible to pay “only” for support instead of the whole package?

What i need to know is, if its possible to change the homepage block mouse over effect from dark/light to light/dark?

Thanks and best regards from Germany, Arndt

Hi, unfortunately, Envato Element license doesn’t include item support, you need to buy an individual license from Themeforest to get support form the author. Please check out this link for more info;

https://help.elements.envato.com/hc/en-us/articles/220734568-Item-Support-on-Envato-Elements

Btw, our themes come with documentation inside the package, make sure to check it out for getting help about the theme. You can also check the support forum to see if your question is already answered;

http://www.pixelwars.org/forums/forum/wordpress-themes/ucard/

btw, what you are asking is possilble with some custom css code that we can help you on our support forums.

Cheers.

ok, i’ve bought the theme and ask my questions via support forum. Hope you can answer quickly, thanks. :-) Regards, Arndt

sure, our support team will help you in a short time ;)

Hi, i’ve a question before i buy.

Last update is from December 2017. Is there any plan to update this theme in the future? Some more customizing option would be nice. All the best from Germany, Arndt

Hi, we will release updates for bug fixes only if necessary in the future, sorry don’t have any plan right now for adding more options.

Cheers.

hi there, I am wondering how to change the text in the ucard that is under the main title – I want to change “Find out what I have done so far” to something else – thanks for the help

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/

The new DSGVO E-privacy requires a checkbox in the contact form where the user has to accept the use of his personal data. Is there a way to add this checkbox? i´ve not found a way to do so because the contact form is implemented via shortcode.

Hi, you can use an alternative contact form plugin for this, such as Ninja Forms.

Thanks.

Hi there is there an update we’ve missed none of the shortcodes are working anymore all it shows are the actual shortcodes text on the site eg

row [/column]

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/

Hi I tried to do so but its giving me an error message can I just private message you the login details to have a look think that would be easiest way

Hi again, sorry we only provide support on our support forums, what is the error message you are getting?

Btw, please remember you need to have an active support extension in or to create a support ticket, by default support period is active for 6 months after your purchase.

Thanks.

Hello,
is that support RTL?

Hi, sorry but RTL is not available by default.

Just bought the theme, but the one-click demo import didn’t work. How to resolve this?

[WARNING] Failed to import “Default sign-up form”: Invalid post type mc4wp-form

this is the error I got

Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.

http://www.pixelwars.org/forums/
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