Web Themes & Templates

Reviews for uCard - vCard & Resume WordPress Theme

Reviews for uCard - vCard & Resume WordPress Theme

3.64 (11 ratings) 3.64 stars
Cart 350 sales
Recently Updated
Well Documented

11 Reviews

for Customer Support

Great theme, customizable and efficient support from the team.

Author response

thanks for the review!

for Bugs

Contact form is spam magnet. Theme owner has no solution for it and seems not to be interested in finding a solution for that issue like captcha or honeypot. It's a pity - so stay away - you won't have fun with that theme!!!

In generell the theme is very not easy to handle - no page builder or similar.

for Code Quality

- There are no fallbacks if variables are empty
- Code Quality is really bad (to much samples)
- Design quality is okay (4/5)
- there are no good options to customize the theme only with creating child theme

Author response

thanks for the feedback!

for Customer Support

The support is really poor and slow.

Author response

Hi, just checked and all the support queries are resolved on our uCard forum, did you create a topic on our forums? If yes, please send us your topic url. We usually reply on the same day on our forums,

for Customer Support

I regrettably must rate this 2/5. Here’s my story: I’m a creative professional who was using this theme as part of a personal assignment. My boss approved the theme but that’s when issues began:

1) Inconsistent UX Design: Blog and Portfolio both look good identical on the main page but have UX inconsistencies (titles only clickable if it’s a blog post, not a portfolio item). Designer has shown no interest in fixing.

2) Bugs. Portfolio glitches when scrolling on mobile devices. Issue confirmed even on developer’s own demo site. Portfolio also has a UX bug where clicking an item and then closing you sends up to “ALL” tab even if you’re originally looking at specific category. Designer is aware of issues but no known ETA for fix (if any is coming).

3) Portfolio not really for creative professionals. Portfolio looks good in the demo but is not really geared towards creative professionals. For example, all items are listed chronologically. This means you’re newest work will be at the top. Professionals who want to feature certain items or have a non-chronological sort only can change the sort by creating false publication dates. Designer is aware of issue and HAS SAID TO GO HIRE A THIRD PARTY TO ADD THIS FEATURE. Unacceptable.

4) Some designs are hard-coded and impossible to change easily. Changing the colors on the homepage are easy but changing the colors on the map, to make it fit your color scheme, is very difficult. I’m still working with support staff to change this to my liking.

4) Poor or non-existent support. When staff aren’t telling you to hire a third party to fix issues in their theme, the support is poor. Email is not permitted for support and customers are directed to an online forum. Responses and replies to the forum may take several days despite “24-48 hr response time”. You’re also asked to PUT EACH QUESTION IN ITS OWN THREAD. This makes having a natural back-and-forth support conversation near impossible.

for Design Quality

There are many themes out there, somehow I found this and I am really happy with it. The design is modern, different, nice to look at and easy to adjust to.
After the first update and my first real problem, I know that customer support also works great.
Thank you for that theme.

Author response

happy to hear that, thanks for the review ;)

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