For anyone with support related question(s), please post them to the theme’s support forum.
In my effort to provide you with better support I’ve setup an independent Forum where all comments are searchable, you can upload images and insert code with code-highlighting, etc.
You can subscribe to the Support Forum HERE
Where can I find the “U-Design Shortcode Insert Button” plugin. I had it with my old version, but it is not in the upgrade that I downloaded.
Thank you for choosing the “U-Design” theme!
Please post any support related questions to the theme’s support forum. You can subscribe to the Support Forum HERE.
We want your theme to operate with WooCommerce and multi-language. Is it possible to offer the site in different languages?
Please post any support related questions to the theme’s support forum.
You can subscribe to the Support Forum HERE.
I cannot find my password for the support forum and for two days now I have requested a password reset several times and no email arrives.
Please tell me how I can get access to the forum again. I have an issue that needs to be resolved.
please email me and I’ll reset your password.
You can send me an email through my Profile page.
How difficult do you suppose it will be to replace the top element phone number in the header to be a top navigation menu widget?
I have a prepurchase question, similar to what cliffm14 asked. How are the examples in the showcase achieving the custom menu styles? I am noticing that everyone has a different style of menu. Is it an option in the template or is it like a place to add custom css that controls the menu? just want to make sure they are not doing some type of hard coding. most wordpress templates the menu is kind of static in look and feel.
in the shop demo for example I’ve added a background behind the menu which changes its look. A few sites, I noticed are using UberMenu which should work with the theme fine. The rest could be touched with CSS. I do offer a “child” theme to be used with the theme if you would like to apply some custom CSS code.
Hi There, Im having trouble..
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Im on WP 3.5.2
Could you please help me?
Whenever you see that missing style sheet message it means you’re attempting to install the wrong file and WordPress doesn’t recognize it as a theme file. Please post any support related questions to the theme’s support forum, we’ll assist you there if you have further issues installing the theme, we don’t use this area here for support, just pre-sale questions.
U-Design WordPress Theme top menu (main menu-dropdown) Wordpress version 3.5.2 does not work.
What could be the problem. (There is no problem for version 3.5.1)
The menu works fine in 3.5.2, I have both demo sites running with WP 3.5.2 and as you can see there are no issues with the menu.
Please re-post your question to the theme’s support forum and we’ll see what you can do for you to help you resolve your issue with the menu.
I need help! I tried to create an account on the dreamthemedesign site but it tells me that my username is wrong and there is no way to ask for help over there. My logo is NOT centered on the page and I need it to be. Can someone PLEASE tell me how to fix it? I thought this was supposed to be easy.
My sandbox site is at dev.bigcountryusa.com
Thanks in advance.
please email me and I’ll set you up with your support forum account.
You can send me an email through my Profile page.
Why is the H1 tag wrapped round the logo in the design?
As an SEO professional this is bad practice.
The H1 should be kept reserved for actual on-page text.
Can you update this theme with correct for SEO tag formatting please?
If not please advise, as I will update myself but ensure that any theme updates are not performed.
I am quite shocked that this theme has this SEO issue.
That’s only for the home page, if you check other pages you’ll see that the H1 is the page title as it should. Many big sites apply this practice for their home page, for example check the: http://wordpress.org/ This is actually a very good practice, I like it and totally makes sense for the home page.
For your future reference please post any support related questions to the theme’s support forum.
I can’t create an account on your forum, an error message “Invalid Envato Username”
I have tried with different forms as;
I can’t pass the refistration process.
I have downloaded the Item Purchase Code from my account
and my username is papa-web is at themforest
Can you make this registration for me and send me an email, the same email Isent to you with these information.
I’m really interested by the tea template you have made and I want to see how you have do this.
I will send to you the credentail information I want to use so will be able to see what is goin wrong with the registration
I see you were able to create your forum account from your next comment
Forget it it was my username Papa-Web and not papa-web
Yes, it’s case-sensitive
Glad you figured it out
I’m about to buy your theme for my company website. But I’d like to be sure that U Design is fully compatible with multisite configuration ?
Hi Hélène, for the most part should be OK, however I have not extensively tested it on WPMU so I would recommend you use it on regular single instance WordPress.
We really enjoy this theme! We found this theme looking for something very particular for a client – who changes their colors every year to match their festival promotions. We wanted a theme we could make these customized changes – easily – without affecting the structure of the site. This theme filled that need perfectly! Since then, we have been able to build other highly customized websites using U-Design as the base. It’s a phenomenal out-of-the box theme, with spectacular support and community help!
Thank you for the feedback ljvincent, happy to hear you like the theme
Hi, I’d like to purchase the uDesign theme to replace my existing theme, I have a question: I use cart66 plugin for shopping cart; will cart66 work with the uDesign theme? thanks. amy
I can’t confirm that, I think I recall someone mentioning it long time ago, I think there might be some threads in the forum about it from over a year ago. But since I made WooCommerce compatible with the theme people started using WooComm. and there hasn’t been much discussion about other e-comm solutions in the forum.
I would like to take the time to say THANK YOU for this Awesome theme.
Before I started I was a bit intimidated and thought that it would be easier for a “lazy novice” to choose a theme that was a “click and drag” but I took a chance on your theme because I loved the showcases and examples that I saw.
I did not think I could do it and even tried to hire others to do the work for me, but in the end I stuck with it and did everything myself with the help of your Support Forum and I have to say that I feel like a Techie Code Queen. I love the outcome. The built in SEO makes me look like an internet marketing genius!!!
I have been inspired to start my own web company and already have several satisfied clients building websites based on the code I learned from your theme. Again, I can’t express how much I truly appreciate your and your staff’s hard work on this theme and the fastest response Support Forum I have yet to see.
That’s awesome yclawson, glad you like the theme and were able to learn from the experience of using it Thanks for sharing your feedback
(message deleted – wrong theme)
I’m thinking of buying this theme. In the live preview the background is white. Can I choose any other color I want? Because I want a little bit (as background) like this website: http://www.verwol.nl/.
Thnx for answering!
thanks for the interest.
Yes, absolutely you can choose any color you’d like, you can see that in the many implementations of websites with the “U-Design” theme in the showcase: http://dreamthemedesign.com/themes/u-design/showcase/
Some pre-purchase questions please!
1. I have no knowledge in HTML or WP, will it be easy for me to admin
2. I want to have there a) price page, b) testimonials page, while my customers can leave their reference and later I can put on the main page some last testimonials, c) tours page (i’m a tour guide) with pictures and text and contact form to book/ask d) FAQ page
3. Is in your template page builder, so I can change the layouts, header, footer and side bar?
4. Is it multilangiage ? I mean can I manage it inrussian and later add English and Spanish?
thanks for your interest. Based on what you’re trying to accomplish you’ll certainly have to spend some time learning how to use WordPress and the theme. Some of the things you’re asking about like creating a multilingual site will require additional plugin installed and configured for WordPress, and this is not always a straight forward 1-click thing. Other than that everything you mentioned can be achieved with the theme and third party plugins.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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