Reviews for uDesign - Responsive WordPress Theme

5,292 Reviews

for Other

I could go on and on about this theme. First purchased YEARS ago for a project. I continued to notice that features were routinely added and support was provided well after purchase. And not just patches for security or basic functions as WP updates it's core...but robust features to make the theme continually relevant. It's so rare to find support like this for a legacy theme - unless you want to purchase a yearly license subscription. I cannot speak highly enough of the theme's developer and their customer support. The entire experience from install to set up (demos are excellent starting point), to technical support and tips/ideas for customizing certain aspects is truly second-to-none! I'm going to stick with this theme for future projects because of how awesome Andon is!

AndonDesign

Author response

Thank you for the feedback ryanhurlburt, happy to hear you love the theme and support! Cheers! Andon

for Feature Availability

Nice and efficient to manage website. Plus very good support.

for Customer Support

Beautiful theme, functional, very nice and easy to handle.

The creator of the theme is available when needed, professional, with real skills, and responds very quickly.

If you have a problem a support forum is put at your disposal.

I am French and all the settings of my my theme is in my language. It's really awesome !

Congratulations for this theme, I highly recommend it.

Pour les français : le thème est traduisible et la traduction des paramétrages est impeccable.

Très bon thème.

AndonDesign

Author response

Thank you for the feedback monsitelectrique, glad to hear you like the theme! :)

for Customer Support

Well, I had to pick only one main reason above, but otherwise it would be every positive reason. U-Design is an extremely clean and customizable theme with top-of-the line customer support that responds quickly and is ever willing to go the extra mile. Andon, the designer, runs a tight and up-to-date ship and has more than once helped me with issues way outside the normal scope of maintaining a WP theme.

AndonDesign

Author response

Thank you for the feedback majortom, glad you love the theme and support we provide!

for Customer Support

Incredible support! It just doesn't get any better than this.

Whenever you need to update this theme the envato updater creates a timeout issue with wordpress and the theme is incomplete and loses lots of functionality. You have to ftp it to your host yourself...time consuming and irritating. poor

AndonDesign

Author response

Did you try the instructions from this thread: https://dreamthemedesign.com/u-design-support/discussion/32230/transition-to-doing-theme-updates-with-envato-market-plugin

for Code Quality

Congratulations to the U-Design team for creating such a great theme. It's a pleasure to work with it. I'm extremely happy with my purchase and will definitely choose U-Design for my future projects.

for Customer Support

A very flexible and well-designed theme! I am a long-standing customer of Andon's themes, and over the years he has provided me with unparalleled support! Thank you Andon!

for Customer Support

Great value for the price! If you're sitting on the fence thinking about
buying this theme, just do it! Andon and his team are great, best
support ever!! Every time I had a question or any issues it was answered
quickly and promptly. I have only good things to say about this item. No
bugs and it's fast, it simply works!

for Customer Support

I love this theme, would definitely recommend it. Works great, no bugs, and support is great! Keep up the good work.

for Customer Support

Liessss I asked for help multiple times about the theme and all you could say was that it wasnt supported and I had to pay a dev for it when you claim that the theme can do such functions. I have wasted too much time with no help from yourself. Hell I even donated to one of the support staff but still got no support. I want my money back for something that didnt work as it claimed it would

AndonDesign

Author response

What username did you ask for support exactly in the theme's support forum because I could not find you under your ThemeForest usernam? Your support expired November 10, 2018 which is not even a week ago, according to ThemeForest support rules you need to have valid support status to get support. The fact that you hired devs on your own that's your initiative. We never refused support to anyone within their support period.

for Customizability

no comment category. ……………………………………………..

by
by
by
by
by
by