Reviews for Ultima - Digital Marketing Agency Theme

Reviews for Ultima - Digital Marketing Agency Theme

Cart 959 sales
Well Documented

34 Reviews

for Customizability

Great theme! Easy to customize, user-friendly, and full of awesome features.

for Design Quality

Good theme and easy to configure. Only issue is that the upgrade from 1.4 to 1.5 kills the website, so can't upgrade without having to do a lot of work.

for Customer Support

The support for the theme I bought is awful; way to slow as well as issues not properly being read. It seems to take 2 or 3 replies before they actually engage with problems. I had an issue with Events Scheduler, which is included with the theme, only to be repeatedly told by support that it wasn't supplied with their theme. Finally, they actually paid attention to mails I sent (and maybe looked at their own installation files) and saw that they did supply it but still didn't resolve the issue. This is just one of various issue I've had and, now my support is running out, I'll not be back. My advice: avoid Select Themes. I'm now using Generatepress theme with Elementor to build my own

Author response

Hello,

We are sorry because of this bad experience you've had.
We managed to find your ticket and our agent replied you there again.
Please, check response on ticksy.
When we get full access to your WP dashboard we will gladly investigate and try to help you there.
Having pleased users is our highest priority.
Really hope you'll be satisfied once all this is sorted out and you'll kindly reconsider this bad rating. Thank you in advance.
Looking forward to hearing from you again on ticksy.

Select

for Design Quality

Website demo's and its content are great, but the amount of hassle to use this theme, simply isn't worth the investment. I've literally spent hours on insipid elements to complete simple tasks like changing the menu layout or font attached to the menu for the template to simply override all controls and randomly allow the changes to occur before changing right back. Which doesn't make sense, I created a blank page and the blank page responds to the commands issued, but any demo page will not (even after changing the controls at the bottom to change the header etc.)

Author response

Hello,

Since we didn't have reports like this previously, we need to ask you to submit a ticket at https://select.ticksy.com/ and include your site URL with wp-admin access and our trained agent will gladly investigate and try to help you with this part. We really hope once all this is sorted you, you'll change this bad impression you've got so you'll kindly reconsider this bad rating into five stars.
Thank you in advance.
Looking forward to hearing from you.

Select

for Customer Support

Excellent customer support for individual problems. Good working theme, wide range of settings.

for Flexibility

Surely one of the best themes for wordpress. It is in my top 3 !

And the support is very reactive.

for Customer Support

Great theme and very helpful customer support.

for Customer Support

This is the second theme I bought from Select-Themes. Quality customer support!!! Love their themes too, very clean elegant designs. Although I could use a bit more detail control/functions for the tools, Select still deserves 5 stars :)

for Customer Support

Really great theme, bought it for 2 different client sites, both are very happy with the result. Theme is very easy to use and customer support is excellent and fast! 1 happy customer! Will probably use it again in the future.

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