BuddhaThemes

BuddhaThemes supports this item

Supported

117 comments found.

Cannot change the following background colors:

Cart header background

Slider background.

Search background.

Where can this be done?

I also, cannot change the phone number at in the cart header through Shopify. I shouldn’t have to search through code to change this after paying $20.

rsriram

rsriram Author Team

Hi.,

1) Kindly, Send the store login details with the colors that you wish to update through the right bottom form located @ http://themeforest.net/user/buddhathemes We will make it.

2) Please Refer this screenshot to change your phone number

http://prntscr.com/dobl7v

Regards., BuddhaThemes Support.

Hi, I have just purchased this theme. However, the font will not change through customization. Also on inspection when I first installed the theme, there are over 1000 errors and 1 warning!

I have not even touched the code so can you please help me with this asap please. It is not acceptable to have so many errors on my site! Looking forward to your reply asap, Thanks.

Hi, I have more problems I am encountering with this theme, so would really appreciate your help with them too.

1. In my pages, I have certain words in different colours, bold, larger headings etc, these do not show in the theme.

2. The shadow below the header vanished when I uploaded my image, I would like it back please.

3. Product reviews do not work, I tried installing the code manually and they still don’t work

4. In the live preview, you have a shop that is wide width, without the sidebar, in my theme, this is not possible. I would like everything wide width like described please.

5. The sidebar on the products is disrupting the product text, I need to remove this please.

6. I have made my header background white, now you can’t see the social icons when you hover on them. I need to change the colours of them but it’s not possible anywhere?

Sorry for the long list but I bought the theme because it looked good when all this stuff worked.

Thank you! :)

rsriram

rsriram Author Team

Hi.,

Kindly, Send the store login details to give clear solutions that you wish to update through the right bottom form located @ http://themeforest.net/user/buddhathemes We will make it.

Regards., BuddhaThemes Support.

Hello,

Interested in this Shopify Theme but had a question regarding color swatches. Is it possible to set a custom color swatch like the image in red below?

https://s30.postimg.org/fq38zh4i9/Basic_Crewneck_Longline_T_shirt_Various_Colors.png

The images on the bottom will switch to the colors in the color swatch when chosen.

Looking forward to your reply.

Thank you!

rsriram

rsriram Author Team

Hi John.,

Sorry this featured not included with current version ,if you need it as mandatory we may help you to get such feature as additional one after purchasing with some extra cost,.

Regards., BuddhaThemes Support.

mohankc

mohankc Purchased

Hi there, I recently bought this theme. I am not very technical minded and having problem with installing blog section. I can’t see the blog section. I tried to create manual blog page but it does not look like on your demo.please help.

rsriram

rsriram Author Team

Hi,

If you know photoshop you can change image size as you like or tell us what size need to change. We will help you change the image.

Regards., BuddhaThemes Support.

mohankc

mohankc Purchased

Ram and his team are awesome. I would highly recommend these guys. Excellent after sales service…..

rsriram

rsriram Author Team

Hi.,

Thank you very much for your appreciation.

If you found any difficulties, please feel free to contact us. We are always ready to help you.

Regards., BuddhaThemes Support.

The variant picture doesn’t change on the product page when the option changes. This could be confusing for my customers. And I would like to add a picture at the top under heading.

I expected a faster response. I need a refund because I need the details on my site to be clear of what my customers are ordering. I have several products with different variants. If this theme can’t show this, it will cost me lost sales like this delay in response. Item Purchase Code: add3d758-6836-45af-976b-6736af976f9f

Purchase Date: 2017-03-26 01:40:03 UTC

rsriram

rsriram Author Team

Hi ,Sorry for late reply , we were off on Saturday and Sunday. Actually this theme coded with classic shopify version which is not including variant image switching option.. IF you shared your store details we can able to help you to include such features specifically to your instead of updating entire theme. Kindly share your store details to the support mail support@wedesignthemes.com.

Regards., BuddhaThemes Support.

rsriram

rsriram Author Team

Hi ,Sorry for late reply , we were off on Saturday and Sunday. Actually this theme coded with classic shopify version which is not including variant image switching option.. IF you shared your store details we can able to help you to include such features specifically to your instead of updating entire theme. Kindly share your store details to the support mail support@wedesignthemes.com.

Regards., BuddhaThemes Support.

mohankc

mohankc Purchased

Hi there,

Sorry to bother you again. could you please advise me about the product image size. Many thanks Mohan

rsriram

rsriram Author Team

Hi Mohan,

Image size can be anything, but try to maintain same ratio for all product images, so that site will looks good. Minimum size can be 480×480(If you are using rectangle images instead of square , just maintain same width and height for all images , e.g 480×550)

Regards., BuddhaThemes Support.

Presale question: on the product pages, can the product images be displayed as a slider light-box when clicked instead of having the zoom function?

rsriram

rsriram Author Team

Default theme not having such feature, if needed we can able to write custom code for this feature to your store(After purchased this theme) alone with some additional cost.

Regards., BuddhaThemes Support.

ok. thank you rsriram.

I am unable to add formatting to the product description, it’s just a gian wall of text. Here’s a screenshot of the front end, back end visual editor and the raw html, am I doing it wrong? It won’t accept any formatting markup. https://imgur.com/a/5whCN

rsriram

rsriram Author Team

It seems you are using different theme in your shopify store, its not ours. In case if you are having it as un published theme , plz send the purchase code and store details to the mail id support@wedesignthemes.com, we will check it out.

Hello, I have been trying to install your Ulimate theme. (wordpress) I keep getting an error message saying:

The package could not be installed. The theme is missing the style.css stylesheet.

I have tried via wordpress and FTP to no avail. Please Help!

rsriram

rsriram Author Team

Hi.,

Sorry for the inconvenience happened.

It seems that you have purchased shopify theme not the WordPress theme. So you can’t install in WordPress. If you need WordPress themes please purchase https://themeforest.net/item/ultimate-responsive-wp-theme/3905403

Thank you, we look forward to helping you!

Regards., BuddhaThemes Support.

hi,

i just realized that i accidentally purchased the item twice, how can i cancel one transaction? and i also encountered some issue on the featured product section, the image size shown is not the same as the preview section. How can we resolve this? Let me know, thanks

rsriram

rsriram Author Team

Hi Fae.,

Thanks for purchasing our theme. Yes we noticed that you have purchased it twice. We have refunded one of your purchase. Please have a look. Please let us know if you have any queries.

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end :)

Regards., BuddhaThemes Support.

thanks, and your theme is very cool. i will definitely leave a rating soon, just need help to resolve the issue on the featured product view. How can i send you the screen shot?

rsriram

rsriram Author Team

Thanks for your appreciation! Kindly send your store details and screen shots to the support mail support@wedesignthemes.com.

Regards., BuddhaThemes Support.

joebiv

joebiv Purchased

Im getting the below error when trying to upload , can you help ?

There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”

rsriram

rsriram Author Team

It seems you are trying to installed the entire downloaded package file, plz extract it and install the zip called “Ultimate.zip”

http://prntscr.com/fzz8oy

Regards., BuddhaThemes Support.

How many Shopify plugins does it support at one time? Do you have any plans to add the before mentioned feature requests of customers in a new update? This theme would be perfect for my store but I don’t want it to be outdated before I buy.

rsriram

rsriram Author Team

Hi,

Yes, We have plan to update this theme with new features in this month.

Regards., BuddhaThemes Support.

Hi,

I’m new here at the “Theme Forest” and I have a site built with Shopify and I need to change it and i ask if Theme is $20 for sale or do I pay $20 every month?

Is the design the same “Live Preview” and i just the right to be established or is there other information?

Please provide me with complete information before purchasing.

I wait your reply ASAP

Amr

rsriram

rsriram Author Team

Thanks for showing interest with our theme!

Its a one time purchase , there will not be any additional charges other than this. After purchase you will get a downloadable link where you can download a zip file. Then you need to extract that zip file and need to install the inner zip file called Ultimate.zip. We are here to help in case if your are looking for further help with setup.

Yes if you do all the required setups , it will be same as live preview.

Regards., BuddhaThemes Support.

Hello, I tried uploading it to shopify, however it says “There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”

Please help me as I am not familiar with codes.

rsriram

rsriram Author Team

Sorry for the delayed response! Actually we were at week off , so that we couldn’t able to respond to you immediately. You need to install the file from extracted folder, this is Ultimate.zip file. Hope you already done it!

Regards., BuddhaThemes Support.

Where can I find the sizes of the banner and the logo? So that I will create banners and logo with the same size

Banner appears to be too big? What should be the size?

rsriram

rsriram Author Team

BANNER: 1920X420

Hello, I am having issues with color swatches with the theme. When I choose a color, it doesn’t automatically show up on the featured image.

I asked so many questions an up until now, I haven’t receive any response fro you guys, I even extended my support system.

rsriram

rsriram Author Team

Sorry for the delayed response! Actually we were at week off , so that we couldn’t able to respond to you immediately.

Hope you already installed theme successfully!

LOGO: 215×63 (This can be different as per your need with this ratio)

BANNER: 1920X420

COLOR SWATCH: Kindly share your store details with us via support mail support@wedesignthemes.com, we will look into this.

Regards., BuddhaThemes Support.

Hello, what details do you need?

rsriram

rsriram Author Team

Hope we already on mail communication! Close this message thread!

reckly

reckly Purchased

Hi, I couldn’t upload the template to shopify. There is an error notification as:

“zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”

Can you help on this issue? Thanks

rsriram

rsriram Author Team

Hi.,

Hope you are trying to install core file that you downloaded from themeforest and install ultimate.zip file.

http://prntscr.com/gxxy7i

Regards., BuddhaThemes Support.

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