infortis

infortis supports this item

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11354 comments found.

Andrebl81

Andrebl81 Purchased

Is it possible to use another different home for the mobile version?

Hello,

The idea of responsive webdesign is to present exactly the same content for all devices. You can use the built-in grid system (and other responsive utilities) to make the home page look different when it is viewed on mobile devices.

Kind regards

kikkiline

kikkiline Purchased

Hello, I want report a little bug, also still in last version or live version demo. On desktop and with Chrome, when you click on product or category, if your scroll with the mouse when Magento loading page, the scroll will broke and you can not scroll the page anymore, you must open a new window for working again.

kikkiline

kikkiline Purchased

Sorry, a bug of Chrome, with the new version: 58.0.3029.81, the template work like a charm :)

Hi,

How to Enable Zoom on products in Magento 2.1.6. I have not purchased the theme, i am a theme installer technician working for my client, who bought your theme.

I have checked the documentation you provided with the theme, there is no paragraph describe the zoom feature

infortis.. please say

hi, can’t unzip your file. why?

Hello,

Please unzip the package on your local computer in some root folder of any drive, e.g. if you’re on Windows, extract it directly to C:/ This will minimize the target path name length.

More reading: - http://smallbusiness.chron.com/extract-long-file-names-winrar-54367.html - https://answers.yahoo.com/question/index?qid=20110726104402AAEnZsj

Kind regards

Where are the files/code for product reviews? On our installation for M1 there is no place to select how many stars only a text box for reviews. See http://foxtrotboutique.com/bailey-cowl-neck-sweatshirt-mind-over-matter.html

Just looking for the location of the review code in the original files so we can make sure ours is correct. We have not customized the theme so it is probably an update or installation problem

Also would like to know what block has the NOW ACCEPTING PAYPAL logo that displays on the left hand column of category pages as we cannot find it to remove it.

OK figured out why the stars weren’t showing – this is a Magento setting but it would be helpful if you put information on making sure the CATALOG>REVIEWS AND RATINGS>MANAGE RATINGS are selected for your store (they were there they just were not selected for the Default Store View)

Still cannot find anything on where or how to get rid of the paypal badge. The location should be what is identified as area 5 (Left Column) in section 6.2.1 of the manual but there is nothing saying where to get to this. That is, the Left Column Block Container includes a Paypal image and link but there is nothing stating where to go to edit this container.

Allande

Allande Purchased

Error on page product : version 1.17.1 problem on cart page also

TypeError: Product.OptionsPrice is not a constructor

REASON OF THE ERROR With the new version, Magento moved a Product.OptionsPrice class constructor from varien/product.js to varien/product_options.js.

chyj82

chyj82 Purchased

How to Enable Zoom on products in Magento 2.1.6.

I have checked the documentation you provided with the theme, there is no paragraph describe the zoom feature

Hello,

For assistance, please contact our support team through our new support website: https://support.infortis-themes.com You can sign in with one click using your ThemeForest account.

You can find zoom option under: Stores > Configuration > Theme Settings > Product Page Gallery

Kind regards

I am installing this theme, and get this error: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘main_table.umm_dd_type’ in ‘field list’, query was: SELECT `main_table`.`entity_id`, main_table.`name`, main_table.`path`, `main_table`.`is_active`, `main_table`.`is_anchor`, `url_rewrite`.`request_path`, `main_table`.`umm_dd_type`, `main_table`.`umm_dd_width`, `main_table`.`umm_dd_proportions`, `main_table`.`umm_dd_columns`, `main_table`.`umm_dd_blocks`, `main_table`.`umm_cat_target`, `main_table`.`umm_cat_label` FROM `catalog_category_flat_store_1` AS `main_table` LEFT JOIN `core_url_rewrite` AS `url_rewrite` ON url_rewrite.category_id=main_table.entity_id AND url_rewrite.is_system=1 AND url_rewrite.store_id = 1 AND url_rewrite.id_path LIKE ‘category/ ’ WHERE (main_table.include_in_menu = ‘1’) AND (main_table.is_active = ‘1’) AND (main_table.path like ‘1/2/ ‘) ORDER BY `main_table`.`position` ASC

I tried re-installing, but it still pops up. How do I fix this?

As I said, that wasn’t it. I just had to re-index everything (not in manual), also enabling it in System->Configuration->Design didn’t work, enabling in System->Design did. I have the theme working now, so I can start customising to my needs.

One last thing, the whole Ultimo – Infortis – Envato – ThemeForest thing is quite confusing. I seem to have three or four accounts, and getting support is hard as well, that is why I put in these comments here.

- The Design Theme tab does not exist under Stores > Configuration > Design any more. In Magento 2.1 It has been moved to Content > Design > Configuration.

- For support you need to use the account which was used to purchase the theme. There is nothing confusing in that. You can always contact our support here: https://support.infortis-themes.com/ Sign in using your ThemeForest account details.

PhitenMX

PhitenMX Purchased

Hello I am planning to buy your theme, is it compatible with Magento v2.2.0? or any plans on making it compatible? thanks

Hello,

The latest version of Magento is 2.1
It is fully supported by Ultimo theme.

Kind regards

PhitenMX

PhitenMX Purchased

Thank you very much this is a great theme! Quick question (i have been trying all day with documentation but couldnt make it) how can I add Recommended Products in the menu like in the demo? I tried with a block but doesnt look okay

idlea

idlea Purchased

Magento2 is the theme automatically updated during the upgrade process??

Hello,

I apologize, but I’m not 100% sure I understand your question correctly. Can you please clarify your question?

Kind regards

idlea

idlea Purchased

I upgraded Magento 2 through UPGRADE in admin, how is the theme updated ??

idlea

idlea Purchased

In component manager I read Infortis/Base Infortis_Base 2.4.0. Thanks in advance for your reply I am sure your answer will help other buyers as well as me.

rwlammers

rwlammers Purchased

The item support link doesn’t seem te be working. How can we use this?

Hello,

Everything is working, maybe the server was temporarily unavailble or the redirection failed. Anyway, you can always find the support website here: https://support.infortis-themes.com/

Kind regards

when the new update is coming?

Hello,

This week for sure, we’re finishing the user guide updates.

Kind regards

branko15

branko15 Purchased

Hi there

I got ultimo about a eyer ago and im having a problem with shipping, it did over ride the magento shipping wich is for an example 3.99 per order or free shipping after the amount i specified, and at the moment is does 3.99 per item and i hire many people to fix but no one can fix it.

Framesandart.co.uk 02084606650

Kind Regards

Fabricio

AIREInc

AIREInc Purchased

Hi!

In the Main Categories left sidebar list, I’m trying to get just the plus sign next to the categories to change color on hover, just like you guys have it in Demo #7. I have looked everywhere in Theme design and can’t seem to get it to work. Can you point me in the right direction? Thanks!

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