infortis

infortis supports this item

Supported

10959 comments found.

My steady header is from demo2. (www.climaxxx.eu) and now I want to set the regular menu bar (like default Ultimo) but I’ve done everything in back and menu settings and the settings but it seems like some features doesn’t apply to my changes.

khlaw1

khlaw1 Purchased

I am interested in purchasing this theme, but I want to know:

Does the 2.1 and 2.1.1 version have all the same features and functionality as the demo site?

What version of Magento is the demo running on?

Please let me know.

Thanks

hi i upgraded my theme but now all product sliders are gone not showing what could it be??

MESINC

MESINC Purchased

How can we have 3 columns at III level categories in mega menu ?
For example : in mega menu, we have First level category (we set Number of Columns With Subcategories “4” ) -> then -> We have 4 categories at second level—> Now we want to show 1 category with 3 columns of sub-sub-categories and 2,3,4, sub-sub-category with 1 column only.
How can we achieve this ?

Hello,

The block block_header_top_left is enabled but is not showing on any page, what can be the source of this issue ?

If I try to enable/disable some other block like block_nav_dropdown, it shows/hides after clearing the cache, but I cannot make the block_header_top_left block appear.

Thanks in advance

Hello,

For support requests (or any pre-sale questions), please contact our support team through our new support portal:

https://support.infortis-themes.com


We don’t provide support through comments any more – comments system don’t provide basic features (so it’s very easy to overlook a question here) and our support team don’t have access to answer comments. In our support portal you can sign in with one click using your ThemeForest account so it’s as easy as writing a comment.

Regarding your question:

block block_header_top_left was removed in Magento 2 version and replaced with containers which are much more flexible,

You can add any custom static blocks (with any content) via Magneto’s Widget tool (it’s under: Content > Widgets) to block containers on any page. There are many different containers available, in the user guide (6.2 Built-in CMS blocks) you can find description of available containers.

For example, container “Page Header, Top, Left” is a container at the left side of the top header. All static blocks added to this container will be displayed at the left side of the top header (where the old removed block_header_top_left was displayed in Magento 1 version).

For details about assigning static blocks to containers refer to chapter 4.8.1 Add blocks to selected pages

Kind regards

Hi. How can i configure the theme to react to one click when choosing a category from the main menu ? For whatever reason i have to double click to display the category

any response on this ? Forgot to mention that the issue is valid only when using Chrome …..

Hello,

For support requests, please contact our support team through our new support system. You can sign in with one click using your ThemeForest account:

https://support.infortis-themes.com


We don’t provide support through ThemeForest comments any more – comments system doesn’t provide basic features (so it’s very easy to overlook a question here) and our support team doesn’t have access to answer comments.

Describe the issue with more details and provide a link to the site on which you have this problem.

Kind regards

The sidebar menu won’t go away even after I have disabled it from the category section. http://imgur.com/a/DQtla I have tried clearing all cache as well. Please help. I have magento 2.1.1

Hi Infortis,

We are very happy with the Ultimo theme. It’s powerful, customizable, fluid, it looks great. We love it! We have just launched our new webshop http://www.amsterdamselection.com and everything seemed to be working fine. Today we received complaints from users who tried shopping online via their cell phone – Android & iPhone. We have managed to reproduce the problem and indeed the Add to Cart button works erratically.

When shopping from the home page, the Add to Cart button works sometimes… (on Chrome browser it works more often) When shopping from the catalog view, the Add to Cart button works sometimes… When shopping from the product page, the Add to Cart button does NOT work.

We have Magento ver. 1.9.2.1

I sincerely hope you can help us as soon as possible!

Thanks so much.

After updating Magento 1.8.1 to 1.9.2.4, the Slideshow I have added is not displaying anymore.. Why is that? Can you help? I updated to latest Ultimo also.

How can I display swatches on the product listings? I saw it in one of your demo’s but can’t get it to work on my site.

Product Attribute to Use for Swatches in Product Listing is set to ‘Color’ and the swatches are displaying fine in on the product page.

Apparently they only don’t display when I use the carousel product widget provided with the theme. Is there a way to activate it there as well?

Hi,

I’m very interested in your theme. However, there are certain layouts I want to use for my banners etc. on the home page. Is there a demo of the admin so I can see how easy it will be (hopefully!) to implement the layouts I want to use?

Additionally, is there a link to the theme documentation? Again, so I can determine if it will be easy enough for me to work with.

Thanks!

jez1974

jez1974 Purchased

This comment is currently being reviewed.

Hello,

You can always contact our support team through the support system ( https://support.infortis-themes.com ), you can sign in with one click using your ThemeForest account, but we haven’t got any ticket from you so I don’t know what you’re talking about.

Theme is fully compatible with Magento 2, it was tested in every possible way and is fast like the default theme. The problems you describe are not theme related. Magento 2, despite its long development cycle, is still a new software. If you check forums you can see Magento causes lots of problems with loading speed and that is your problem, not a theme.

Kind regards

ibtomasic

ibtomasic Purchased

What version of Magento are the Demo sites running on? I am upgrading my site and the demos in 2.1.1 are not behaving as they did in Magento 1. Specifically, Demo #7, which is a slideshow configured with 2-columns-left sidebar. Under the slideshow, in the demo, is an accordion style categories bar with a CMS content block to the right with some stiff in it. But the slideshow above spans the combined width of the content block and the sidebar. Much more specifically ALL of the sliders on all of the demo homepages are in a class called “preface” (ex ), which operates above /outside of the assigned pages sidebar + smaller than 12 grid. Was this changed with the new versions? Or is the problem on my end? Simply knowing what version of magento your demo sites are running on may answer my question. I’m trying to narrow down the issue. Thanks in advance.

I have read many bad comments on Magento 2.1.1. Can you confirm that it’s working correctly before I decided to purchase? Are you advertising 2.1.1 just for getting more sale?

Hello,

Theme is fully compatible with Magento 2.1.1.

For support requests or any pre-sale questions, please contact our support team through our new support system. You can sign in with one click using your ThemeForest account:

https://support.infortis-themes.com


Kind regards

jez1974

jez1974 Purchased

This comment is currently being reviewed.

Jez1974

What is taking long to load up for you and what other issues are you experiencing?

tun800

tun800 Purchased

When you release Mangeto 2 demo including data?

Anyone here can recommend me other themes that looks similar to this? This seller is not responding…

Hello We need urgent help once we enable https comes the following error

Mixed Content: The page at ‘https://www.jewels-by-chiara.de/' was loaded over HTTPS, but requested an insecure image pub/static/frontend/Infortis/ultimo/de_DE/images/tex/1.png. This content should also be served over HTTPS.

Hello,

Please make sure you’re using the latest version.

For support, please contact our support team through our new ticket system. You can sign in with one click using your ThemeForest account:

https://support.infortis-themes.com

We don’t provide support through ThemeForest comments any more – comments system doesn’t provide basic features (so it’s very easy to overlook a question here) and our support team doesn’t have access to answer comments.

Please create a ticket and provide more details about the issue (state your versions, send a link to the website with the issue etc.).

Kind regards

by
by
by
by
by
by