I installed the theme but I’m having trouble in the marked area. what is the problem. pls.
I think you didn’t import sample static blocks. Please see instructions in the user guide:
3. Installation -> 3.2.3 Import sample blocks and pages
To show currency switcher (top right corner) you need to configure currencies in your Magento.
This is regarding the checkbox that appears next to related items. I enabled the checkboxes through the admin panel and they were appearing (thank you for showing me that previously). However, I recently upgraded to the latest version of Ultimo and noticed that the related items checkboxes have disappeared on the front end. I went back into the config and confirmed that ‘Product Page: Related Products Checkbox’ was still set to ‘enable’. Any ideas?
[Hi, We replied below your first comment]
I bought this a few days ago and I imported the theme as the instructions advise. I am running into a re-occuring issue though. After a clean install of magento CE 1.9.1 – I install the theme – then I import all the demo config, blocks, and pages. I change my homepage to the Demo homepage (first one). After that everything mostly looks ok, but some of the blocks are not working. (like the brands slider) the code is there, but the slider is not there… I thought I had done something wrong – so I re-installed magento on my server and re-loaded the theme. I am having the same problem, but this time I see the “featured items” slider working, but the brands slider, and a couple other CMS block codes are still not working. When I go to add the “brand slider” CMS block , there is nothing to select in the dropdown.
Adding the brands slider shortcode is not everything you need to do. You also need to select which brands will be displayed, you can do it in: System > Configuration > Brands > Brand List Please see instructions in the user guide: 12.2 Brands configuration
Featured products slider is described here: 6.1.4 Featured Products Slider
After making all the configuration, please reindex Magento and flush all caches.
Can the font on the top menu be adjusted? Font at the Subcatergories Mega drop down menu be adjusted?
There are some font settings for the menu bar and the drop-downs, you can find them under:
System > Configuration > Theme Design > Main menu
Is it quick way to float the cart-collaterals right to the the-cart-form in checkout-cart-index ?
I’d like something like this: http://oi59.tinypic.com/2zejmdf.jpg when it is over 1200px and this when is less http://oi61.tinypic.com/nwhv0i.jpg
You would need to customize the template file which is responsible for that block. To check which template files you need to edit to customize specific sections of Magento, you can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. Please see this short video tutorial for more details: http://vimeo.com/1067069
More details about theme/Magento customization can be found in the user guide: 5. Customization
I have bought the theme
please give me the extension key
so I can install it easily
To install, please follow the instructions in the user guide PDF:chapter 3. Installation
Dear Infortis Support,
I just have upgraded to your last Ultimo theme version, but now some products look weird when browsing in a mobile device (most of the data are being displayed in 1/3rd of the screen width, but some part of the description is being displayed in full screen width).
This issue is happening for some products only. Please contact me by e-mail for further details.
Thanks and regards,
You can contact our support any time via the contact form on our profile page http://themeforest.net/user/infortis for assistance. Please send us the link to your site.
Hello I have updated the theme. Now when I downscale the browser the About Us item is kind of weird en small. See: http://www.tafelzeilonline.com/TEST/
(A coworker purchased the theme, so a purchase is not associated with this account)
The items in the top Nav menu aren’t receiving the ‘current’ class when they are on their respective pages (for example, the ‘Contact Us’ item isn’t styled any differently then the rest when on the Contact Us page. I added my nav links through the categories method outlined in the guide.
Class ‘current’ is added only to categories. Unfortunately it is not possible to add that class to static links or to links inside a static block.
For support please kindly use the account which was used to buy the theme on ThemeForest. Thank you in advance.
When will the next update with sticky menu be released? Any plan in the future to offer a vertical mega menu with flyouts like some of the other themes on themeforest? Thanks and keep up the great work with future updates!
It will be released July/August, we don’t have any date yet.
Yes, vertical mega menu will be for sure implemented in next months.
I try to move the main menu from the left side to the center (middle). This is possible with your theme? I can’t find how to make it.
You would need to customize the template file which is responsible for the header section (menu is inside it). To check which template files you need to edit to customize specific sections of Magento, you can enable Magento’s “Template Path Hints”, it will display the names of template file of each block in the front-end. Please see this short video tutorial for more details: http://vimeo.com/1067069
I have purchased and installed this theme today, I am just wanting to know if the demo store has all the images of the shoes etc like the online demo or not as I am wanting to find out if I have installed it correctly as I am not seeing any images?
Sample images in the live preview are for demo purposes only and are not included with the theme (we don’t have license for that). In the Quick Start package images were replaced with placeholders (simple gray image).
Question#1: I have started using Adsense banners on site ssidirect(dot)ca and with the theme. I find that I can only get the 3 column layout to display the Adsense banners correctly for the homepage. I would like to be able to display the Adsense banners throughout the site but can’t figure out why it is not working. Is there any suggestions you have for this issue.
Question#2: is the template upgrade for 1.8 – 1.9 transparent to the current layout. Will the site remain as it currently is on 1.8 after upgrading the OS and template to 1.9 ? I understand there are major differences. Can you confirm?
1. I’m sorry but I don’t quite understand. If you’re adding some custom banners or widgets (frames) then you have full control over that and you can add banners anywhere you want.
2. In version 1.9 only the main menu was modified, please refer to the live demo to see the changes.
Looking at purchasing this theme.
What framework do you guys use in design wise? Foundation or Bootstrap?
Thank you for showing interest in our theme.
It doesn’t use bootstarp, it uses our own grid system and collection of modules tailored specially for Magento.
I plan to buy this for Amazon webstore, do you have user guide for Amazon store users?
The Amazon webstore is a individual shopping cart system, not Amazon marketplace. You can create your own storefront, http://webstore.amazon.com/features-templates-and-widgets/b/9437434011, it’s just like the Mangento or other shopping cart software which can function as a e-commerce website.
My thought is to purchase your product, apply them to Amazon webstore. In term of what I need are using your material, those html, css template on Amazon webstore.
I believe it’s durable, just wonder does any other customer have the same experience and maybe your user guide give us a instruction for “Amazon webstore”.
Thank you for your time. And maybe give me an advice, is this a good idea to utilize your products on Amazon webstore.
Unfortunately I don’t know this system. To use this theme you would need to extract the HTML, CSS etc. and build the design for that platform. It’s probably possible but it would be very difficult.
Hello im configuration my new store… I just imported the demo config and then imported the next demo config 2, and so forth(wanted to see the slider layout with some of my content)
Ive been searching in the manual, and I just cant find how to change it back to the demo 1 , default config. with the 3 mini-slides to the right column. When I try to re-import the demo config 1 – nothing updates now.
want slider to be this again: http://ultimo.infortis-themes.com/demo/default/
To configure the slideshow please follow the instructions in the user guide:
Worked like a charm! Thank you much.
Great Theme. I am having problems switching between the themes. I have read the manual and when I assign a new theme no change occur.
Looking forward to your reply.
Thank you for purchasing our theme. I apologize, but I don’t fully understand the question, can you please clarify?
I have installed the demo package, and trying to switch to demo / template 5. But it only displays the default template (1).
Looking forward to your reply
If your site URL is www.example.com then the first demo is at this URL:
Demo 5 will be at this URL:
The same alike on our live demo site.
I have installed the quickstart demo package. And when I go to my demo domain: www.wdprev.co.za/05/ it only loads the default package
I have done the whole installation as per user guide for the theme (also I am new with Magento) but can’t get to activate Demo 5 as the DEFAULT package
Even if I go to my URL www.wdprev.co.za/05/fifth it gives me a 404 error
Could someone please assist with getting the theme DEMO 5 as my default theme to work on my domain? email@example.com
You also need to add index.php to your URL before store view code fifth, and just after the base URL:
It’s because you probably didn’t enable the “Use Web Server Rewrites” option during Magento installation (see this screenshot: http://i.imgur.com/wuBfzBl.png ) or URL rewriting (e.g. Apache’s mod_rewrite) is not available on your server. All the pages are available and work fine if you add index.php after your base URL, e.g.:
In Magento you can enable URL rewriting it in:
System > Configuration > Web > “Use Web Server Rewrites”
Please refer to Magento documentation for more details.
1. To set “Demo 5” as your default, you can set store view 5 as your default store view in: System > Manage Stores. You can find more info about that in Magneto documentation.
2. Or you can simply import theme configuration settings from any of the demo sites (e.g. from “Demo 5”) to your “Default Config”.
Please refer to the user guide, chapter 7.12 Data Import -> Import
THANK YOU SO MUCH. That was perfect worked like a dream.
It seems that I have twice the menu that appears in the source, which makes duplicate content.
Once for the classic menu and once in display = “none” for the mobile menu.
The demo version, it is not the case. Is it an option in the administration solves this problem?
Thank you in advance
On your site menu looks OK and works without problems. Did you already fix the problem?
Look, there are the menu twice.
I’m sorry, I didn’t understand you correctly. The second menu (with classes accordion vertnav) is a mobile version of the menu.
But in the current version of Ultimo it doesn’t exist anymore: menu was unified and only one set of HTML tags is used for both desktop and mobile menu (you can see it on our demo site).
Indeed, in the demo version, there is only one menu. How can I do to have one menu?
The presence of two menus, generates all the duplicate links and hence duplicate content.
You just need to upgrade Ultimo to the latest version (1.9). Please re-download the theme from your account and follow all instructions in the “Update Guide” PDF.
To avoid issues with the upgrade of the menu module, strictly follow all the instructions
provided in chapter 2. Upgrade. Especially remember to do the following:
Ok Thank you
It is possible to change the menu? If so what files I need to change? Thank you
You’d need to upgrade entire theme (unfortunately there are no partial updates of selected features).
Please can you limit sub category please see the example link http://www.hyperdirect.co.uk/ and then highlight the top navigation mobile accessories it is quite neat and it limited to 5 sub category and and if there is any more than that it displays view more
We’re planning to add this feature in next updates.
I am having two issues with the template.
1. When any product is added to compare list, i only get message that it is added successfully but compare list is empty i cant see products there.
2. On recommended shoes, the “New” label is small than any other product or in grid. Any idea where i can change the size of the Labels like “New” or “Hot” with round circle background?
Thanks in Advance
1. This feature is not related to the theme.
2. There is a parameter that controls the size of labels (and other elements) in product sliders. Please refer to the user guide: 6.1.4 Featured Products Slider
If a product is not being added in Compare List then how it is not related to them?
You also didnt got what i asked in my 2nd question.. I didnt asked about the product images in slider.
check the screenshot. Now please guide me where i can change the size to of these labels?
1. It’s not related to our theme simply because “Add to compare” is Magento’s standard feature, we didn’t create it. And as you can see on the live demo site, it works without problems with our theme.
So something overrides the theme in your Magento and changes theme’s default behavior or causes some conflicts:
- third-party extensions,
- some custom modifications,
- custom sub-theme,
- some elements that left from previous theme
- some modifications of the Magento “base” theme
2. I didn’t write about product images. If you take a look at the list of the available parameters for the sliders in the user guide, you will see that there is a parameter size (you use it like this: size="size-s") that controls the size of the label “New” (and other elements).
Thank you for the detailed response. size issue is fixed but still struggling with compare option. i didnt customize anything and ultimo is the only theme i am using. hope i will fix that.
Please make sure that you installed all files. Especially that you installed theme patch for your version of magento (if you;re using magento 1.8 or newer).
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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