Reviews for Umeå - Furniture Store

Reviews for Umeå - Furniture Store

Cart 420 sales
Well Documented

9 Reviews

for Other

Pésima atención al usuario, más de una semana y no responden. su demo no es exactamente como lo muestran, tienes que instalar plugins que no vienen en el zip. su guía está incompleta para resolver estos temas

Author response

Hi there,

We are working with limited resources and our team gives their best to answer all our customers as soon as possible. At this point the answers may be prolonged a bit.
You can always read more about the refund policy here but we do hope that you will continue the conversation with our support team and we hope that you will reconsider your rating after this.

Best,
Edge

for Bugs

You can not add certain google fonts in the selected theme fonts.

Support ticket was just ignored, and bad solution was suggested.

It seems that the team has forgotten about this theme, I would suggest not buying this and choosing something that is updated more regularly.

Author response

Hello,

We are sorry to hear that you've got this impression.

To add custom fonts please follow instructions from this article - How To Use Custom Fonts On Your Site. You may also find article in this link helpful.

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. We hope that this will be resolved and that you'll reconsider your rating.

Best,
Edge

for Design Quality

This theme is very unique and has many features. The documentation and the support are perfect!

for Customer Support

I am updating my review to 5 stars as promised. The customer support helped a lot. It's a good theme to operate on. Would definitely recommend

for Customer Support

Miroslav with Customer Support has been responsive and informative - the theme is great and very customisable, but the Customer Support is where it's starting to stand out for me.

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