27 comments found.
Liking the look of your theme, however I cant test site speed because of the password lock. Can you send me a demo URL that I can test myself? How do I know how fast it is using GTMetrix and Page Insights? Speed and UX are my top 2 major things. One is passed, prove the speed and I’ll buy
Hello,
Thank you for your comment.
Pls contact us via email : blueskytechco@gmail.com. We will guide you about that.
Best Regards, Blueskytechco!
is this theme fully support Arabic language and RTL layout?
Hi,
Thank you for your comment.
Umino is fully support RTL and Arabic language.
Thank you!
I think when a customer buys something,
When the customer chooses the size and color of the product,
At the same time can upload the customer’s picture file,
This picture is the customer’s customized requirements.
However, there is no function for customers to upload files on the page of purchasing products. How to achieve this?
Hello,
Thank you for your using Umino.
Pls contact us via email : blueskytechco@gmail.com we will discuss more about that.
Best Regards,
Blueskytechco!
Hello, I had an issue with the theme and I raised the ticket, please rectify the issue as soon as possible.
Hello,
Thank you for your using Umino.
We are checking right now.
Best Regards,
Blueskytechco!
the support dosn’t work, it keeps me showing this error: Unable to create a ticket. Purchase code is incorrect item. I need to create a ticket
Thank you for your using Umino.
Pls check document here: https://blueskytechcos-organization.gitbook.io/umino-shopify/introduction/free-support . Seems you’re missing help topic.
Thanks.
Seems like u miss my first message, your system dosn’t recognise my purchase code
Oh Sorry, we fixed problem, pls check again !
Thank you!
Just bought the theme, because it looks promising. Although I noticed two missing ui features that has big impact. 1. If you browse collection page -> click load more -> click product -> click back button -> It doesn’t take the customer to same position/product. 2. When clicking the product on collection page it takes customer always to shop.com/collections/products/product-name url, when in seo wise it would be better go shop.com/products/product-name. Anyways, looks great theme, but not usable for me – at least yet, because the missing UI “flaws”.
Thank you for your using Umino.
Pls send ticket to our system here: https://blueskytechcos-organization.gitbook.io/umino-shopify/introduction/free-support
We are happy to support you.
Best Regards.
Good Morning,
We checked your report but it is default logic of Shopify platform and we need to use collection url to make breadcrumb
https://prnt.sc/yxdsChRW5XEtBest Regards,
Blueskytechco!
Very nice theme and highly interested to buy. But I have a question here about the Header (in desktop). For the search bar, can it be visible by default (simply put, just like Amazon.com or Wayfair.com). Thanks.
Thank you for your comment. We are happy about that .
We still don’t have this option but we will release it next week, when we upgrade next version.
Best Regards,
Bluesktyechco!
Awesome!! Then it will be a no brainer decision to make the purchase now. And just a follow-up question about “Filter” in collection page, where can I use “Product Metafields” and/or “variant metafields” to create Filter? Or just using “Product Tag” only? Thanks, Joe
Thank you so much.
Pls check document here : https://blueskytechcos-organization.gitbook.io/umino-shopify/collection-settings/collection-sections/collection-main
Best Regards,
Blueskytechco!
Hello and thank you for that great theme! Gratulation!
Could you please help me to get the Ecomposer Lifetime Plan.
If i get to the Support ticket, i get a message that the Serial Code is incorrect.
Thank you!
Good Morning,
Thank you for your using Umino Shopify Theme.
Pls contact to our partner( Ecomposer) support. They will upgrade for you.
Best Regards,
Blueskytechco!
hello friend. Does this theme support language (Portuguese) and BRL currency?
Dear Sir,
Thank you for your contact.
Yes, Umino supported Portuguese language and BRL currency. It’s base of Shopify. We have document here : https://blueskytechcos-organization.gitbook.io/umino-shopify/theme-installation/theme-translation
Pls let us know if you have any questions or problems we are here and happy to support you.
Best Regards, Blueskytechco!
the demos are password protected. what is this password ?
Hello,
You can use password:1. We showed this information on the popup.
Thank you
does this theme have the option to not allow more stock than is available to be selected on the qty select
i.e if i have “product A” with 10 units available, the qty select will not go higher than 10
Hello,
Thank you for your comment.
We will upgrade it today.
Best Regards, Blueskytechco.
My client’s love it ! I achieve my goals with the theme very fast
Thank you so much !
Merhaba. yeni güncelleme için teşekkürler.güncellemeyi nasıl mağazama ekleyecegim ?
Thank for using Umino.
Pls follow document here:
https://blueskytechcos-organization.gitbook.io/umino-shopify/theme-installation/upgrade-themeBest Regards, BlueSkyTechco.
Well done! The theme fit on my need !
Thank you so much!
How many shopify stores can an Item Purchase Code be used to activate?
Hi,
Thank for your using Umino.
You can add an Item Purchase code to a shopify store. You can check rules of Envato here: https://themeforest.net/licenses/terms/regular
Best Regards,
BlueSkyTechco.
Hello, the advanced menu has a problem when there are several advanced menu blocks, menu not showing
Hi,
Thank for purchased our item. Pls contact us via ticket system: https://blueskytechmage.com/osTicket/ our team will support your problem.
Best Regards,
BlueSkyTechco.
Hi, Do the theme has Multi-language and RTL?
Hi,
Yes, Umino supported RTL and has Multi-Lanuage. You can check the demo on the landing page.
Thanks !
Ok. Thanks
When will prices increase?
Thank for your question.
This is the best price now. We want to give the best Shopify Theme to customers. We will increase the price soon.
merhaba. ürün sayfasında ürünlerin ilk resmi gözükmüyor. lütfen yardımcı olun
Thank for your using Umino.
Pls contact us via ticket system: https://blueskytechmage.com/osTicket/ our dev will support you.
Best Regards, BlueSkyTechco.
Hello. I purchased this theme but it is not showing the first image of the products on the collection page. it shows the second picture when hovered. It doesn’t show the first picture of the products. I will be glad if you help me
Hi,
We checked your ticket, we are working on it. Thank you !
Congratulations!
Thank you so much!
