77 comments found.
There is no template of the slider used on the pages
Hi,
You can open a ticket here https://thememove.ticksy.com/ then we can help you check it better.
Thank you
One question.. I just bought your theme and it’s advertised as being on discount for $48. Is that discount applied after you purchase the theme?
Hi,
It seems the discount campaign has been stopped.
The main price now is $69.
Regards
Oh okay. No worries. Thanks.
The price you pay at the time you purchase is final. There is no mechanism to refund the difference when the campaign ends.
FYI.
Regards
I have a question I want to purchase this theme but I saw that theme works with the Elementor pro so do I need to buy the elementor pro separately or the theme would include the elementor pro?
It is bundled plugin.
You don’t have to buy it separately to use.
Regards
Hi I purchased the theme and while importing it is getting stuck on adding woocommerce can you please help me out to resolve this
Hello,
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step.
Thank you
Can you please tell me how to edit the events template, I want to add some more sections in it.
Unfortunately, our theme does not support to do that yet.
Thank you
is there anyway to customize the 404 page?
Hi, This is an urgent pre-sale query !!
The college that I need to develope a website for has put a pre-requisite condition that the proposed website be WCAG 2.1 compliant (the website accessibility standard). Is this theme 100% WCAG 2.1 compliant?
Please revert at the earliest. Thank you.
Hi,
The design of the theme matches the most modern standards.
In addition, You can manually edit the content and layout to your liking easily.
Regards
Just curious when “buddypress” will be available for this theme? Thanks!
Hi,
I have noted it down and passed it to the dev team. We will collect more requests about this feature and consider adding it to the theme.
Thank you for your recommendation.
still no upgrade on elementor pro and slider revolution??/
Hello, I would like to change the top bar menu texts and links to Capitalize but it has no option for text transform, I tried using Additional css but still it never changed, help me out
Hello,
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step.
Thank you
WHY ARE YOU HUYS NOT UPDATING THE THEME- UNICAMP, OUR WEBSITES ARE NOT SECURED
Hi,
Which part do you want to update?
The elementar and the slider revolution
Hi, our dev team will check and update it as soon as possible.
Thank you.
It has been 8 months since you last updated this template, in March https://elementor.com/help/elementor3-11-7-security-vulnerability-resolved/ having our site in version 3.7.7 which is the last one fully tested by you is a concern, I just need to know if you guys are working on this theme actively or I should start looking for another option , can I pay you to prioritize this?
Hi, our dev team is working on it and will update it as soon as possible.
Thank you.
are you kind to update Slider Revolution? And not only, In page speed inside, on mobile the test is 24…. very low ….
Our dev team will have a look on it and fix it soon, thank you for reporting the problem to us.
Hi, it’s any way to update in the future with the pages: Team teacher and teacher page presentation? It’s an important missing.
Hello,
Please open a support request here https://thememove.ticksy.com/submit/ then we will check and guide you step by step.
Thank you
thank you, but my support is expired. Just now I’ve begun to work on your template and saw this missing. I saw in LMS that can create the file, But in the presentation of any university should have il. Take a look: https://www.harvard.edu/about/leadership-and-governance/officers-and-deans/
Of course, Maybe you’ll integrate in the next update. All the best!
Can you provide us with more details about the features you want? I’m not really sure which part of the site you send us has that feature
Hello, I’m getting these error after moving to server from local host, making the fonts not nice. Like 15 lines of error:
Not allowed to load local resource: file:///D:/InetpubwwwrootXXXXXX/wp-content/fonts/source-sans-pro/6xK3dSBYKcSV-LCoeQqfX1RYOo3qNa7jujVj9_mf.woff Not allowed to load local resource: file:///D:/InetpubwwwrootXXXXXX/wp-content/fonts/source-sans-pro/6xK3dSBYKcSV-LCoeQqfX1RYOo3qPK7jujVj9_mf.woff
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you step by step to fix the problem.
Thank you!
TICKET #3336026
For how long i wouldhave rights to use the theme as my website. Please clear me as soon as possible.
After purchasing the theme, you can use it forever
Nice looking website. I only missed TEAM management, so we can setup teachers profiles pages. That’s possible?
Yes, of course, it’s possible to do that
I’d like a refund – I’ve been trying to get support for errors and conflicting plugins for almost a week. Not happy AT ALL with the theme.
It is just a warning message and it will not affect on any theme feature.
We have replied to your ticket.
Please check it.
Regards
hi there, should I buy this theme, will you guys assist me install the demo content on my site? am new to this and will need all the help i can get
Hi,
We can help you install demo if you want.
Regards
is this project abandoned? no updates for quite a while…If it is please let us know
We still provide support to help you anytime you need. The project is not abandoned so you can reach out to us at any time.
Unicamp is on the update list so it will be its turn to get the update soon.
Do you have any problem using the theme? We can check and help you.
no updates coming correct it has been since September
Hello, do you have any problem using the theme? We can check and help you.
When are you guys updating, having elementor compatibility with 3.7.7 is not safe for any of your clients, you need to work on this matter
I have noted this case to our dev team to check and update it.
Regards
Hi, i am having issues with your theme. i can seems to change my footer style it has been stack to just one style which is making it difficult to work with. Can you help please
Hello
Since your support has expired, please send an email to linhdo@insights.is. We will help you check and guide you step by step to fix the problem.
However, today is our day off and email is not our main support channel, I hope you can understand that the support will be slower than usual.
Thank you.
Is there a plan for an update anytime soon?
Hello,
You can check our changelog here https://changelog.thememove.com/unicamp/ to see when the update is available. We are working on the next update and hope to release it soon.
Do you have any requests for the update?
