We always appreciate constructive criticism and feedback, it is what helps us keep delivering our best.
We are sorry that you find it hard to get the looks you want. Generally we get lots of reviews saying the opposite though. Mostly our users rate us 5 stars for customizability and also the ease of use of Unicon. We are 100% certain and can guarantee you that Unicon is working perfectly as is.
If you are in need of support with anything, just leave a little comment in the comment section or our support forum and we will be glad to assist you. Sadly, you just opened a ticket and asked for support after writing this review.
Either way, our team will be happy to help out and walk you through any questions you have in the future and we are also happy to provide a refund if you request one. You haven't requested one yet though.
Thank you, we are looking forward to help you!