Dream-Theme does not currently provide support for this item.

232 comments found.

Hi, I activated the Analytics code in the theme settings.. now it shows the code in the very top right of the website. Is there a fix for this >

Thanks. C


Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. Thanks!

How do I turn off the mobile layouts for this theme?????

WP-admin > Theme Options > Misc. Option is called turn off responsiveness.

Attention! Due to technical reasons support requests will not be processed from June 13 to June 16 (inclusively). All requests collected during this period will be processed in order they were recieved on Monday, June 17.

Thank you so much for patience and understanding!

What about support requests prior to June 13? I submitted one prior to the 13th and it appears to have been ignored. Unfortunately there is very poor documentation on this theme so using “support” is a must.

Sorry for taking so long to reply – we were absent for couple of days.

All requests will be processed within upcoming 36 hours.

Hello, is it supported with Wordpress 3.5.2? And WP eCommerce Thanks.


Unicorn is compatible with WP 3.5.2. No data for eCommerce at this moment.

I would like to know if there is a way of displaying the text in the main text box on pages that are templates such as Video Gallery. This so I can add text to the top of the pages, then display the gallery. Is there a way to this already built in or will this need to be added to the template?

Thanks, Joe.

Hi, please, submit a request via our online help-desk http://support.dream-theme.com – our staff will assist with it. Thanks!

Hi there, great theme!

I have recently taken over looking after a site that uses your theme and although it is (and looks) great, I cannot seem to solve 1 issue!

There is a Forum and also a Polls plugin that is used and both

  • sections of each of the forum and poll pages, displays an arrow in the theme colour next to each item… (exactly the same arrow as what is in the navigation section to denote that there is a dropdown menu, except the arrow on the
  • item in Form and Polls is a triangle arrow pointing left to right) – How do I get rid of that?? I have tried list-style: none but it does not work….. I noticed that the arrows in the navigation can be turned off in the stylesheet by typing display: none;

    Any help would be appreciated.

  • Hello,

    Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

    After typing my previous comment, I realise it is the COLOR ACCENT that I would like to disable across the site. That is what is causing the issue.

    Thanks in advance for any help

    Unfortunately I cannot see your buyers badge…

    Hi… That’s right. As per my original post, I have just taken on some work on this site so the previous developer would have the badge I’m sure…. Anyway, I have trawled through the code and solved it now.. Thanks for the prompt replies.

    I’m noticing that the navigation arrows for the sliders..with mobile.its not working…can you help me with this….especially with iphone…works perfectly with desktop,,...


    Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

    I have been using this theme for one of my website. I really appreciate the theme support for specific and timely help. I recommend the present theme as well as other themes from Dream-Theme.

    Thanks very much.

    Thank you so much for feedback – we really appreciate it!

    Pre-sale question….any eta when this might be woo commerce compatible or are there not any plans for that?

    Hi Dream-Theme,

    Love your themes and especially the new one PressCore (going to buy it now) but I need one more theme and I considering Unicorn as an option. The only thing that bothers me is that the theme has not been updated for some time so I want to ask you what are your plans for further support of it if needed (i.e. new WordPress version etc.)?

    Thanks in advance.


    We consider theme like Depth and Unicorn as “thing in itself”. We’re not planning to add more features to them, but they will be supported for long time.

    (Probably you’ve noticed that we made Unicorn WP 3.6 compatible back in April, when 3.6 was in early beta. I think it says a lot.)

    Thank you for the reply Dream-Theme :) This is what I wanted to hear. Just bought this theme as well. Have a great weekend.

    Thank you for purchase!

    When you’ll get accustomed with both themes, I’d be very glad to hear feedback from you on how these themes compares. Pros and cons of each: we’re building line up of our next-gen themes (PressCore is first of them) and every feedback is valuable!

    Kindest regards, Miroslav (from Dream-Theme)

    this theme is great … but one request .. HOw can i make two page of contact with different email address ??


    We built in very basic form, because you can use plugins like Contact Form 7 to create any contact form you like ;)

    The property link each image on [ anything slider ] shortcut doesn’t work .. please fix soon .. i have post ticket already on your support page .. please make update ..

    Hello, that’s strange.. Have you submitted a ticket? Kan I have a link to it?

    hi im still waiting .. :(

    Does this theme have WooCommerce, it’s not in the list of features.

    Hi, Yes, It works and fully functional.

    Hi everyone,

    Probably many of you noticed that for past 2-3 weeks our average response time notably increased. For some older products it frankly sucks! We are upset by this fact no less than you. After analyzing the situation we came 2 for conclusions:
    • Large amount of sales of The7 WordPress theme proportionally increased the level of support requests. We were not prepared for that.
    • About 50% of support request are customization.
    I’d like to elaborate on the last statement. Despite our Support Policy (http://support.dream-theme.com/support-policy/) clearly states that we do not provide customization. We were actually providing it.

    Now we faced the fact that customization requests not only are 50% of all requests, but takes up to 70% of our support time. This means that users who experiences real issues with our products are not getting their replies in time. 

    Therefore we are going to stop processing customization requests and severe server issues via tickets. In the same time, we’re opening Forum where users and developers can discuss these questions. At first it will be open for The7 theme buyers only. If all goes well, we’ll extend it to other products.


    Thank you so much for understanding! Miroslav (from Dream-Theme)

    where options locate contact icons?


    Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

    Hello! Why after activation it shows blank page @ /wp-admin or other backend pages.

    I did following:

    1) I replaced theme in DB to twentyten default theme and Dashboard is working ok 2) when I press Activate dt-unicorn in Dashboard it becomes white screen 3) I reinstalled WP to 3.7 and 3.5 nothing helped 4) I downloded dt-unicorn theme and reinstalled that too but not working

    my site http://lingualand.kz


    Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP. Thanks!

    After posting a comment, ask for support and even opened a ticket to your ticket system at dream-theme website (http://support.dream-theme.com/tickets/remove-the-default-all-portfolio-filter-and-set-other-category-to-load-instead-of-it/), I came to ask (even if it’s just to record) my issue (not answered anyway): “I’ve created a page for portfolio item. The thing is that I want to set other category for the main opening, instead of “all”… And remove this “all” category as well” tks

    Can I please have your ticket ID or link to it? Thanks!


    i’m thinking of buying this theme. 1 question. Is there any possibility that when i click on an portfolio item, i can generate a button in that portfolio-page which sends an email with info about that specific portfolio item.

    I want to use this for an clothing rental company, and want to use the portfolio for the clothing (i.e. a dress) they have for rent. When a visitor clicks on a portfolio item he/she must be able to fill in a form on that specific portfolio page which automaticaly sends info about that dress to the company. A link to that portfolio item would also be OK.

    Hope you know what i mean…

    thanks in advance, henk.

    You can use Contact Form 7 plugin to create custom forms for every portfolio item. However I strongly recommend you to take a look WooCommerce plugin (100% compatible with The7 theme): maybe its function will suit your needs.