46 comments found.
Hey, I’m a filmmaker and wonder how good your theme would fit for my needs of video embedding, video galleries and stuff. There is no demo especially for video. Can you explain if it would work and how good the theme is for video content? Thank you!
Hello,
Thank you for your interest 
You can embed videos in our page-builder and use the portfolio feature to show video galleries or showcase your work.
hello, can you please provide an email for pre-sales question that is a bit complicated for this form?
Sure, you can contact us to contact@goodlayers.com
Thanks for your interest by the way
Hi, the goodlayers page builder is no longer on website to easily make changes. See: https://www.ashleyloulondon.com/ how can I get it back so I can make changes? Thanks
Hi,
Could you try updating the theme and the plugins to the latest version and see if it helps? Here are the instructions for updating: https://goodlayers.ticksy.com/article/1893/
If that doesn’t fix it, could you try this after disabling all your other plugins and see if that solves the problem. If it does, you can activate them one by one to see which one is causing the problems.
Otherwise, please send the WordPress login-password to support.sandeep@goodlayers.com so we can look into this.
Thanks.
Thanks, I’ll take a look
Hi,
When i bought Uniq theme it had Item Purchase Code. But i can’t using it. it is invalid code. help me please.
Hi,
If you wanted to open the ticket, I think your support has expired now.
You can extend support by
1. Log in to Themeforest with the account that purchased the theme.
2. Go to the item page on Themeforest and the support extender will be on the right panel: https://drive.google.com/open?id=1hT7xJYYk_-P77bwpkwePsAbX5NXG48sJ
Hello, just bought uniq template, installed the one pager and working in now. I like it! Just can’t find where I can change the Logo in the footer. It’s not working by changing the Logo in General Settings. Can you help me? thanks!
Hi,
For in the footer, you have to go to Appearance > Widget and check on the Footer 1 , text widget directly. You need to change image url for that.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
thanks a lot!!!
hi friend. i bought uniq template. but cant find “Homepage Portfolio” . How can i find it. help me.
Hello,
I assume you have imported the demo content as shown in the Theme Documentation: http://demo.goodlayers.com/document/uniq/ ?
You can now find this page in the wp-admin > Pages, it is listed as ‘Homepage 3’.
Regards.
Thank you friend.
Hello, I have some problems. On my site, if I click the “Load more” button two times it doesn’t work. Can you help me? It works only one time. (www.minim.uz) this is my website.
Regards.
Hi,
Could you try updating the theme and the plugins to the latest version and see if it helps? Here are the instructions for updating: https://goodlayers.ticksy.com/article/1893/
If that doesn’t fix it, could you try this after disabling all your other plugins and see if that solves the problem. If it does, you can activate them one by one to see which one is causing the problems.
Otherwise, please send the WordPress username-password so we can look into this. You can do this using the form here: https://themeforest.net/user/GoodLayers
Thanks.
Hi, I cant fix it can you look into my site? Do you have an email? I’ll give you my username-password.
Hi,
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
This theme isn’t fully compatible with WordPress v5.6. When are you expecting an updated version? Anyone using a current version of WordPress will run into issues.
Hi,
As this point we haven’t seen issues with WP5.6 yet. However, can you please provide more detail about the issues you get? Please also provide screenshot with description so we can see clearly.
Thanks!
And also try to follow this as well.
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
Is version 2.0.5 the latest version? If so, that is what we are running and we have deprecations in the following:
Plugin: Goodlayers Core /wp-content/plugins/goodlayers-core/framework/js/page-builder.js
Plugin: Goodlayers Core /wp-content/plugins/goodlayers-core/include/js/page-builder.js
Theme: Uniq /wp-content/themes/uniq/js/script-core.js
Yes, that’s the latest version of the theme. Could you make sure you have updated the included plugins as well: https://goodlayers.ticksy.com//article/1893
Are these warnings from the jquery migrate updater plugin? These are most likely from the previous version of the theme/plugins. Please check the dates on these error messages.
Also, there’s no need to use the jquery migrate plugin. Feel free to disable it and open a ticket if you face any issues: https://goodlayers.ticksy.com/
Thanks.
We would have never had anything older than your newest version of your theme and plugins installed. We purchased on 10.28.2020 and viewing your changelog you haven’t made any updates to this theme or plugins for it that we can see since 9.17.2020. So wouldn’t that ensure from our recent purchase we should have the newest versions of what you are currently offering?
The deprecations we show are all core to your theme and plugins and go away when we change themes to like Betheme, etc.
Plugin: Goodlayers Core /wp-content/plugins/goodlayers-core/framework/js/page-builder.js
Plugin: Goodlayers Core /wp-content/plugins/goodlayers-core/include/js/page-builder.js
Theme: Uniq /wp-content/themes/uniq/js/script-core.js
Please advise.
I checked the theme with the jquery updater plugin, there’s no errors shown here: https://imgur.com/PztaSS1.png
Could you open a ticket with your site URL and WordPress username-password so we can take a look: https://goodlayers.ticksy.com/?
We are still getting errors with the theme and Goodlayers Core with WordPress 5.6. I have opened a ticket with WordPress access.
Are you saying that this error message is from a previous version of the theme? We just purchased so how would we have an old version of the theme? In reaching out, Enable Jquery has been explained to only flag current deprecated items. This isn’t from a history or past database of deprecations, so we are unclear on what you are stating based on how their product functions. After clearing our cache and clearing previous deprecations. The same notices from the theme and supplied plugin are still triggering errors.
So this doesn’t appear to be resolved and is causing us to use an unsupported version of JQuery from this newly purchased theme. Please advise
2021-01-11 04:29:22 jQuery.fn.load() is deprecated Theme: Uniq /wp-content/themes/uniq/js/script-core.js 2021-01-11 04:29:22 jQuery.fn.load() is deprecated Plugin: Goodlayers Core /wp-content/plugins/goodlayers-core/include/js/page-builder.js
Can we continue here? https://goodlayers.ticksy.com//ticket/2654206/
Thanks!
Hi, great theme, pls tell me you support WPML, right? if i use WPML can also translate cart and notifications that the users receive? For example when a user in engish version purchase a product, to receive the email in english, when a user in german version urchase a product must receive the german version Is this possible?
Thanks
Hello,
Thank you for your interest
Yes, we support WPML in our theme. You will be able to translate the product emails as well.
How do i change the favicon?, thanks.
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hola, estaría interesado en adquirir esta tema, pero tendría una pregunta.¿Se puede utilizar el mismo tema en distintos proyectos?¿Tendría una licencia para para poder utilizarla en varios proyectos?
Un saludo, gracias!
Hi,
One Regular license allows you to use the theme on a single domain. You need to buy another regular license to use the theme on a separate domain.
Regards.
This theme looks like it would really fit my needs but I’d like to see how it looks to add a portfolio item before buying. Is that possible somehow?
Sure, you can see how it works here: https://www.youtube.com/watch?v=XFrtHJuPW_4&list=PLNIFTA4Bjp3u00yddizGNmtJsmgfJpIeM&index=5
Thanks for your interest by the way
Terrific! Just what I need – Thanks!
Thanks!
Hi, i currently have the ‘full blog’ layout for my blog page. I’d like to change it to the ‘blog 2 columns with frame’. Is there a way to simply select that and it changes? Or do I need to use the ‘blog 2 columns with frame’ template, populate that, and make that the page that’s published (seems like a big workaround).
Hello,
Yes, you can just change that in the page-builder > blog element options > blog style tab. There’s no need to use any template.
Fantastic. What a relief. Thank you. I’ve just noticed that there’s only the 3 column option in the page builder. I was looking for the 2 column as per the demo. Am I missing something?
Glad I could help
You can find the Column option further below in the Blog Style tab: https://imgur.com/A4eh3iT.png
Thanks so much – it’s working now. Just a quick follow up, if you look at the blog page, there’s a lot of space at the bottom of the block. It’s almost like it’s thinking there should be a button at the button (but there isn’t a button). How do I reduce all the space at the bottom of each block?
Could you post the URL of your blog page so we can check?
Thanks.
This space can be edited in the page-builder > Blog element options > Frame/Spacing tab > Blog frame padding bottom option.
Hi, I’ve tried that. I changed it from 40px to 10px but it hasn’t seem to have made any difference?
Hi,
Just to confirm, did you change this setting? https://take.ms/ka0bg
Hi, I didn’t, but I have now – thanks. But alas – it’s still got too much space at the bottom. Despite me setting it all to zero. For me, it really looks like it thinks there should be a button there. Is that perhaps the problem?
For other post, it will take the height from the tallest post then apply to it self. You may switch the layout from fit row to masonry in this case. It’s in the blog item setting as well.
Thank you – that solved the problem perfectly.
Cheers!
Hi, I’m wanting to add a clickable picture at the bottom of my response email via contact forms. The code I currently have is:
This is working perfectly in the sense that it’s the correct picture and the link is working. However, the picture is really big. How can I include something in this code that can reduce the size of the picture?
(I’ve tried scaling it down in the media library, but that hasn’t made any difference)
Oh dear, I see that you can’t see the code.. (but atleast you can see what I mean by the pic being too big). I’ll try see if I can add some random ‘IGNORE’s in for you to see the code.
Ok wow – it’s still not showing. And I can’t attach a screen shot. Hopefully you can help by just telling me what I can include and where?
Hello,
You can reduce the image size by adding height and width attributes as shown here: https://stackoverflow.com/a/20990036
Let me know if there’s any issue.
Thanks for this. I’m not great at this coding language so took me a while to figure it out (some trial and error) but pleased to say I got there in the end
As a follow on – I’ve now got four small icons for each of the social elements, but they’re directly next to each other. How do I create some space between each image?
Glad to be of help
<img src="" alt="" style="margin-right:20px;" />
Sorry, still a little stuck. I know I need to put my image url between the ” for img src=, but what do I put between the ” by alt= ? I tried “{0}” and then kept the rest i.e. style= as you have it, but it hasn’t made any difference?
You need to add the alternate text in that option, it will be shown in case the image isn’t loaded: https://www.w3schools.com/tags/att_img_alt.asp
Thanks, I’m understanding the alt text now and have included something, but the problem is the margin.
See below for the code I’m using. There’s supposed to be a gap before the text that goes “Follow us on” but there isn’t any?
Follow us on
Is there something wrong with how I’ve specified the above?
I don’t see any code here, could you use a site like this to post your codes: https://pastebin.com/ ?
Sure, you can see here.
https://pastebin.com/3QkjnLe4As a reminder – there’s supposed to be a gap before the text that says “follow us on”.
Thanks, but that link doesn’t work? It shows a 404 error: https://i.imgur.com/Ijrkj1X.png
Hi, I had it expire after 2 days. Sorry – I thought you’d see it in time.
I’ve redone it, please see here: https://pastebin.pl/view/0ed704cf
That should be working. Could you try adding the margin on the parent div element and see if it helps?
Apologies, but I don’t understand what you mean by “adding the margin on the parent div element”.
Do you mean putting this: style=”margin-right:20px;” somewhere else?
And where/what is the ‘parent div element’?
Your code shows a div element before the img tag, add the margin on it:
<div style="margin-right:20px;"> <img src="https://nudgingfinancialbehaviour.com/wp-content/uploads/2020/04/nudging-financial-behaviour-behavior-logo.png" alt="Nudging Financial Behaviour logo" style="margin-right:20px;" /></div> Follow us on...
Hi, I tried including the margin by the before “Follow us on…” as that is where the space is needed. What it does is it causes the “follow us on” to move to the next line. I don’t want to start a new line… I just want a couple of spaces gap between the two i.e. they should be on the same line.
Could you forward me that email to support.sandeep@goodlayers.com so I can see what’s wrong?
No problem, I have done so.
Hi, just wanted to follow up on this please?
Hello,
I couldn’t look into this because the WordPress username-password didn’t work. I emailed you about this but haven’t heard back. Could you try resetting the password and email the new one?
I have done as requested. Is there any update on your side?
I have replied to your email, could you make sure they are not ending up in your spam folder?
I have forwarded it again using a gmail address.
Let us know if you get them.
Hi, my Yoast Plugin is not reading the text in my Goodlayers page builder wrappers. I have checked that I’ve got the latest version of Yoast, and I’ve also updated my Uniq theme to the latest version via Envato Market. However, it is still not picking up my test. Can you assist in anyway?
I just pushed the fix for this for Uniq.
Can you try to update the theme again in few minutes? (Also, make sure to update GoodLayers Core as well)
To update theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)f
Hi, I’ve updated the Uniq Theme. I also deactivated and reactivated the Yoast plugin. I checked Envato Market – but nothing showed that it needed to be updated. Did I miss anything? I then logged out, and logged back in later in the day – same problem.
Did you update GoodLayers Core as well?
I’m not entirely sure. Could you guide me how to do that. The link I’ve been forwarded previously gives steps but they’re related to envato market and I’ve followed all of those steps.
Please see this : https://goodlayers.ticksy.com/article/1893/ Check the section “To update plugin that comes with our theme.”
(Just remove the GoodLayers Core and then you will also see the banner to install it again.)
Okay, I found it – the ‘goodlayers core’ plugin. It said it needed an update. I did that. It seems to be working now. Thanks so much for the help.
You’re welcome!
Hi, my support on Uniq has run out after purchasing. Ive bought quite a few goodlayers themes and love working in them, I just have one question which seems to be an issue over all the themes. When i use the ‘Sync Height’ settings on a row of boxes which may include text and imagery, it adds more space to the bottom, but that disappears when you refresh the browser. Do you know what might be causing this? Ive given them their own unique name in sync height, so not clashing with other parts of site.
Hello,
Could you post the page URL where we can see the issue?
Pre-sales question. I am interested in this theme but noticed a few issues. On mobile, the portfolio filter looks quite bad when breaking to multiple lines. Is this something you can easily fix? https://imgur.com/a/xtkyFPA Also, when pages first load, for a brief moment the heading text is super large, and then after a brief second you see it apply the CSS and it fixes itself. Maybe a script/CSS ordering issue? For me, both of these are barriers to purchasing the theme.
Hello,
Thank you for the interest.
Yes, we can provide a fix for both these issues.
Can I put more than two possible texts on the “Type Animation” element?
Sorry, I’m not sure what you meant by ‘two texts’?
You can actually put the sentence in there as well, it’s not for only one text.
I was trying to use “Type Animation” to input in an alternating manner several different words: Preffix Word1, then 2, 3, 4, 5 and so on… But with the way it is set up I only have first and second. If it’s not possible I’ll look for an alternative plugin. Thanks.
I already got the typing thing with a plugin called Typing Effect. I have a problem now that it’s probably a bug, but contact form has a broken styling on drop down menus, displaying both what appears to be custom styling and the default UI arrow at the same time. It happens in both Firefox and Chrome.
Oh ok I think I understood what you’re asking for now. Unfortunately, we do not have that feature in our themes at the moment. However, we will consider for this in the future update.
Cheers!
I have a pre-sale question. Using the page builder, can I customise the pages for different resolutions (mobile, tablet & desktop)? Especially the homepage.
Hi,
You can’t customize layout for each views but you have option to hide some sections for each devices.
Thanks for your interest by the way
Would like to know if this theme has the option to include a sticky header on scroll up only. Thanks.
Hi,
Unfortunately, we don’t have that in this theme :/
Thanks for your interest by the way
Hello,
How can i prevent the logo to shrink when scrolling down?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
