Not working with Woocommerce and other plugins. Totally waste my money.
We're so sorry to hear that. We will try to fix all the issues for you. Can you submit the issue to our ticket system at https://wpopal.ticksy.com/ or our email firstname.lastname@example.org?
Hope to have the chance to help you.
verry bad theme not easy to customize at all we work with many themes before this one is verry bad.
If you get any issue when customizing the theme, pls let us help you. Do you have any ticket yet? If yes, pls let us know your ticket number, we'll support you in priority. If not, could you pls submit your issue at https://wpopal.ticksy.com, our dev will support you instantly.
In the case you are not satisfied with our theme, you can request for refund. We will accept it.
Customer rating is very meaningful to us. We hope that you're not hasty to rate :(
Lots of bugs in this theme. Had trouble with functionality on every page. Have wasted several hours trying to make this theme work. I had to contact support for every single page - I would change the settings in backend (very basic settings - Im not talking about customizations) and front end wouldn't follow suit. Support was fair- responsive within a day or 2 and would make the required fixes to make the settings work. Multiple issues with donation campaign funtionality as well that unfortunately could not be fixed. Waste of time and money.
Let us help you.
Please follow my ticket, we will support for you.
If you can not use my theme, please request refund. i will accept.
Customer rating is very meaningful to us. Hope you do not hurry rating. let me help you :(
I would like my money back, its been weeks trying to get support for issues and it is a constant buggy site
Hi, Sorry because no make you happy.Please contact us to be help (https://wpopal.ticksy.com/). If you can not use my theme, we will refund for you.
Please send me request here https://themeforest.net/refund_requests/new
this theme is super hard to install. i have been using more than 100 themes for my clients. when importing the demo files it dosn't bring over widgets and many other things. it says it is RTL but it is not fully RTL, for sure.
when i asked for support the person sayed he made the changes but in action he did not, and then stop replying.
really hard to customize it, there are a lot of things you need to add code (for example, if you want to change currency) and there is no "real" admin panel for the theme, only the built in "wordpress costumizer" who control only part of the hings and many others just dosn't have any explanation on how to do and no control over...
I came along some major issues that I couldn't solve myself.
I contacted support although my support license was expired.
Bich Hong replied promptly and helped my out and fixed all my issues.
Bich came above and beyond with help.
Very poor support, 2 weeks and issue still not resolved. Looks like support is not their concern.
Hi sir. We have just checked your tickets and see that we solved all your issue well. Why you said that 2 weeks your issues still not resolved. If you are not satisfied about our theme, pls send request for refund to Themeforest, we will refund for you happily
We so sorry but could you tell me more about your problem. And you only need make a refund do not need to vote anything
When you purchase our theme and what happen with your site.
Let us know more via : email@example.com then we will check and give you the refund