Web Themes & Templates

Reviews for Unity - WordPress Crowdfunding Theme

43 Reviews

for Customizability

Amazing theme and support. Would recommend!

Author response

It's so great to hear that. We work hard to meet expectations of customers, and we’re happy to hear that we hit the mark for you. Come back and see us soon. Cheers!

for Customizability

Not working with Woocommerce and other plugins. Totally waste my money.

Author response

Dear Customer,

We're so sorry to hear that. We will try to fix all the issues for you. Can you submit the issue to our ticket system at https://wpopal.ticksy.com/ or our email help@wpopal.com?
Hope to have the chance to help you.

Thanks & Regards,

for Customizability

verry bad theme not easy to customize at all we work with many themes before this one is verry bad.

Author response

If you get any issue when customizing the theme, pls let us help you. Do you have any ticket yet? If yes, pls let us know your ticket number, we'll support you in priority. If not, could you pls submit your issue at https://wpopal.ticksy.com, our dev will support you instantly.
In the case you are not satisfied with our theme, you can request for refund. We will accept it.
Customer rating is very meaningful to us. We hope that you're not hasty to rate :(
Thanks

for Bugs

Lots of bugs in this theme. Had trouble with functionality on every page. Have wasted several hours trying to make this theme work. I had to contact support for every single page - I would change the settings in backend (very basic settings - Im not talking about customizations) and front end wouldn't follow suit. Support was fair- responsive within a day or 2 and would make the required fixes to make the settings work. Multiple issues with donation campaign funtionality as well that unfortunately could not be fixed. Waste of time and money.

Author response

Let us help you.
Please follow my ticket, we will support for you.
If you can not use my theme, please request refund. i will accept.
Customer rating is very meaningful to us. Hope you do not hurry rating. let me help you :(
Thanks

for Customer Support

I would like my money back, its been weeks trying to get support for issues and it is a constant buggy site

Author response

Hi, Sorry because no make you happy.Please contact us to be help (https://wpopal.ticksy.com/). If you can not use my theme, we will refund for you.
Please send me request here https://themeforest.net/refund_requests/new
Thanks,

for Customizability

its very hard to set up the theme. i spend this hole day to instal it but it won't. It have no them dashboard and that is awful. I want my money back!

for Bugs

Very nice team that supports you whenever you need.
Keep rocking guys! Future is endless.
BRAVO!

for Bugs

this theme is super hard to install. i have been using more than 100 themes for my clients. when importing the demo files it dosn't bring over widgets and many other things. it says it is RTL but it is not fully RTL, for sure.

when i asked for support the person sayed he made the changes but in action he did not, and then stop replying.

really hard to customize it, there are a lot of things you need to add code (for example, if you want to change currency) and there is no "real" admin panel for the theme, only the built in "wordpress costumizer" who control only part of the hings and many others just dosn't have any explanation on how to do and no control over...

do yourself a favor and don't buy this theme

for Customer Support

There are occasional problems with this theme but the development has done a very good job fixing them! Thanks for the great support.

for Customer Support

I came along some major issues that I couldn't solve myself.
I contacted support although my support license was expired.
Bich Hong replied promptly and helped my out and fixed all my issues.
Bich came above and beyond with help.
Thank you.

Author response

Thanks a lot!

for Customer Support

Very poor support, 2 weeks and issue still not resolved. Looks like support is not their concern.

Author response

Hi sir. We have just checked your tickets and see that we solved all your issue well. Why you said that 2 weeks your issues still not resolved. If you are not satisfied about our theme, pls send request for refund to Themeforest, we will refund for you happily

Best regard!

for Bugs

A lot does not work well. In the first support part of the problem was corrected. I'm working to put in full operation. Improve the evaluation in the future.

for Other

it doesn't work on my wordpress please refund.

Author response

Dear Sir,
We so sorry but could you tell me more about your problem. And you only need make a refund do not need to vote anything
When you purchase our theme and what happen with your site.
Let us know more via : help@wpopal.com then we will check and give you the refund
Best regards!

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