Reviews for Universal - Smart Multi-Purpose WordPress Theme

Reviews for Universal - Smart Multi-Purpose WordPress Theme

Cart 1,413 sales
Well Documented

61 Reviews

for Bugs

There is a lightbox problem with the theme via godaddy hosting that they had "never seen before," so I tried to move to wpengine for hosting and they simply didn't return my developers emails.

for Code Quality

Ok design. Decent support (half the times you get an answer quickly, the other half it takes days). Little documentation and several blocks don't have all the functionality as intended.

for Customer Support

Very helpful. I had an issue with the theme update and we were in constant conversation through the process.

for Customer Support

Envato only allows me to select one 'Main Reason' for a 5* review; however, ForBetterWeb deserves 5 stars across the board from product through customer service. I had some very elementary questions in updating my non-profits site and Jeny so very patiently and courteously worked with me every step of the way.

Honestly, it is one of the best customer experiences I've had in some time. I unquestionably will be pushing my non-profits to ForBetterWeb from here on out. Phenomenal every step of the way.

Author response

Thank you!

for Customer Support

After reaching out to the author (Jeny), customer support was very responsive and solved all of my issues and questions. Jeny saved me a lot of time and I was close to using a completely different theme. But, all good now and I am a happy customer

Author response

Thank you!

for Customer Support

Very user friendly. Above and beyond expectations in regards to customer service. Can’t recommend enough!

Author response

Thank you!

for Customer Support

The support team is amazing. I asked for help many times and they always responded quickly and fixed exactly what I needed them to. Thank you so much for your continued assistance!

for Customer Support

Great multifunctional theme with the best customer support I've ever received for a WordPress theme. Definitely recommended.

for Customer Support

Great theme. Very helpful support!

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