Poor support, need a lot of work to configure, no flexibility. I had to replace theme custom post types by my own custom post types, and use Visual COmposer features instead theme shortcodes to get a website properly working.
I think you need to improve customer support or provide more comprehensive documentation as this theme take a LOT of work to set up, too many plug ins which makes everything very slow. The theme is not as flexible as I first thought.
Requires too much work to set up.
The help manual is elusive and have to search for plugins just to update.
Some plugins require purchasing and does not offer upgrade.
Just a terrible theme.
Stay away and you wont waste three days as I have.
Universh needs only 5 minutes to set up if you have the basic idea about WordPress installation. If anyone face installation problem our support team always ready to help.
There is no need to purchase any plugin, we included 2 premium plugins (Visual Composer & Rev Slider) free for our clients.
If you waste 3 days, it is only because you did not ask support from us, none of our clients wasted time for any reason, because when they face problem, our support team helped them.