11 Reviews
Poor support, need a lot of work to configure, no flexibility. I had to replace theme custom post types by my own custom post types, and use Visual COmposer features instead theme shortcodes to get a website properly working.
I think you need to improve customer support or provide more comprehensive documentation as this theme take a LOT of work to set up, too many plug ins which makes everything very slow. The theme is not as flexible as I first thought.
In this theme many elements are missing such as theme have less customization and search bar in the theme is missing It is not that much good :(
Author response
All of our Universh elements working properly. We have Advanced Theme Options, you can easily change anything. Search bar will show if you set it from theme options, by default it is off.
Requires too much work to set up.
The help manual is elusive and have to search for plugins just to update.
Some plugins require purchasing and does not offer upgrade.
Just a terrible theme.
Stay away and you wont waste three days as I have.
Author response
Universh needs only 5 minutes to set up if you have the basic idea about WordPress installation. If anyone face installation problem our support team always ready to help.
There is no need to purchase any plugin, we included 2 premium plugins (Visual Composer & Rev Slider) free for our clients.
If you waste 3 days, it is only because you did not ask support from us, none of our clients wasted time for any reason, because when they face problem, our support team helped them.
I had an issue that I thought would take long to resolve but received the best support, it was resolved within a few hours. Great support to match a great template!
Author response
Thanks a lot for your valuable comment and rating.
