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I’ve got a problem with variables and attributes – when i set my product to product with variables I cannot choose a variable in single event page – like this http://www.szkoleniawec.pl/szkolenie/skuteczny-windykator-2/
Please help with it.
Thanks for contacting us.
We can add the variables products to the single Event normally on our site. Please check your product settings again and make sure you add SKU value for it as we wrote in this document http://university.cactusthemes.com/doc/docs/other-settings/woocommerce/create-a-product > Variable product section
If it still doesn’t work, please create a ticket to our system at http://ticket.cactusthemes.com/ with an Admin account so we can check better.
Since updating to 2.0.18 our multi-column navigation only display as one long column
Please provide your site URL so we can check
Please check this doc for creating mutl-column menu: http://university.cactusthemes.com/doc/docs/functions/how-to-create-menu/multi-column-menu/
I have followed the instructions when I first installed the theme and double checked about. Nothing has changed. But now after I have updated your it is a still single column theme where before is was multiple columns as expected
Do you forget to “Enter class column-header to children menu item that you want to display it as a header”? Please check.
Since 2.0.17, we fixed an issue regarding multi-column mode, so it probably needs your update in configuration.
If it doesn’t work, please provide admin account to http://ticket.cactusthemes.com so we can check
Ticket with login info submitted
please let me know in a private message if you received our support renewal and status update as the site is live. We realize you are short staffed due to the holiday but we appreciate your quick attention to this issue. Thanks!
Sorry for the latency due to holiday. We are back to work and will process your message as soon as possible.
a bulleted list of pages are being shown on one of subpages for no reason. i would like to know why that is and how that can be removed.
Could you please send us the URL of the issue?
Hello, ist this Theme compatible with Wordpress 4.7.2 ?
Yes, the theme is compatible with latest WordPress.
Hi. I want to create a college website. Where they want to collect their student fees. After collecting fees they will get the receipts of their fees and also save to their accounts.
So I just want to ask you whether I should go for this theme to fulfill my customer’s need? It’s one of bestseller theme. So please tell me does it fulfill the requirements?
Many thanks in advance.
Thanks for contacting us. University does not have payment option by default. However, the theme works with WooCommerce and can be used to achieve your requirement.
You can imagine that the Fee (for one course/program) is product. They you can sell that product to student so they can have receipt to access the course.
When will University be updated to include the latest Tab and Accordion elements from Visual Composer? We currently have to continue using the deprecated “Old Tab”, “Old Tour”, and “Old Accordion” in VC for it to show up correctly. If we try to use VC’s newest replacement versions, then it does not even function at all.
I even notice your demo is still using all the “Old” VC elements still. More technically, the “Old Accordion” elements have a class of “wpb_accordion” while the latest element is class of “vc_tta-container” and similar for Tabs and Tours. The entire code structure is different and not in University’s styles or functions.
Please advise. Thank you.
University works with latest VC 5.0.1, which means it works with latest Accordion shortcode. Our demo page is using the old version.
I am running the latest University theme, version 2.0.18. But, your theme only includes Visual Composer 4.12.1, not VC 5.0.1. Is there another, unpublished theme update?
Yes, please download University package again to get the VC 5.0.1 version.
Can this be added to your latest release log? Seems fairly important to know and it is currently unlisted that VC was updated to 5.0.1 at all. Thank you.
Indeed, sorry for the missing information
Big thanks for all your support over the last year since I joined, truly wonderful, now Iam moving into production shortly with a vengence.
I would like to extend support, and maintain it, it is a bit of a headache always updating and missing subscriptions because of Envato messaging anomalies and their ridiculous (top up payments that leave credit on the system). Is their an annual discounted licence I can subscribe to rather than this every 6 months issue?
Also Id soon like to install Facebook Pixels to track user conversions, apparently, this requires code placed in the header of the appropriate page. Q. Do i need to really manually place it on all relevant pages of can I place it in the code space provided somehow or perhaps in the admin area and have it apply to all pages?
Thanks for contacting us. The theme is sold exclusively on Envato so there isn’t other method excerpt the one here. So unfortunately, you will need to extend your support here.
To place the code in every pages, you can use Header and Footer code plugin.
Hi does the theme not include bb press plugin?
University supports bbpress plugin. The plugin is free and can be downloaded from here: https://wordpress.org/plugins/bbpress/
I install the theme， and i can’t login the /wp-admin/ Dashboard, what happened
Please provide site URL + FTP to http://ticket.cactusthemes.com so we can check
where to find the Envato Purchase Code?
The purchase code can be downloaded from the same place where you get the theme package: http://dtbaker.net/admin/includes/plugin_envato/css/purchase_code_800.png
Just a few pre-purchase questions,
1. All my courses are offline, no on-line payment is needed.
Admin will register a (or more) course to a student, when the student login, he/she can only see the registered course(s).
2. Courses has attachements (PDF files) as homework. Registered students can download them.
Can U-Course and U-member support (or U-Project) these functions or I need to buy LearnDash or other plugin.
Thanks for your interest.
The default theme’s course do not have Subscribe feature (it requires external system to manage subscribers). Thus, you will need to use other plugins if you want to have subscription feature.
Hi! Is HTML version included in the pack?
Unfortunately, HTML version is not included in the package. There is a standalone version of University here: https://themeforest.net/item/university-education-event-and-course-html-template/19237546
Hello. I wanted to know if I can change the link (The url) when I click on to the logo. I do not want it to point to the “home” page but to a different URL. Is that possible?
There isn’t an option to do so. You would need to edit the /university/header-navigation.php file, line 81
Does the theme have a fullscreen template so we can have a landing page without the menu?
Unfortunatley not, there isn’t a template to disable menu, but you can do that with custom CSS. We can help you with that.
You have just given me a brain wave. I can just go through and change the CSS to this for example
That’s great. If you need more CSS, do not hesitate to contact us.
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