cactusthemes

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1018 comments found.

Hi,

My website is down for the 4th time in 10 days. I already check with server and plugins but it doesn’t help. Now I get this error: Fatal error: Call to a member function add_filter() on array in /home/ramonapi/public_html/audiologieweb/wp-includes/plugin.php on line 111.

Do you know what this problem can be? And if you can fix this. If so I like to extend my support again.

Thanks Ramona

Hi,

Thanks for contacting us.

Please give us more details about your case. What the versions of theme, plugins and WordPress you are using. Are they all latest. We also need your site URL and an Admin account to check. You can send us the private information to email hi@cactusthemes.com.

Best Regards,

CactusThemes

Hi,

Thanks for answering. I solved problem. It was due to WP 4.7 and auto installer.

Thanks Ramona

Hi,

It’s awesome. Thanks for your information.

Best Regards,

CactusThemes

I have an issue with the mobile version. When I try the sliders in any mobile device appear a blank space below the slider and I do not know how disable it. I need your support because that affect the responsiveness.

Please see this:

https://postimg.org/image/hz3nr5lrn/

Please provide site URL so we can help

Best regards

CactusThemes

Hi, Does this come with the Learn Dash plugin? thanks,

Hi,

Thanks for contacting us.

Yes, it does. Please check the demo here http://university.cactusthemes.com

Best Regards,

CactusThemes

Hi

Sorry for the confusing answer. We mean University supports LearnDash, but the package does not contain Learn Dash plugin. You will need to purchase separate license for it.

Best regards

CactusThemes

Hi! Can you make this theme high resolution? It does not look good on all devices. Can you also make it lighter so it will be faster? Is it possible to deactivate some plugins that come with the theme? Thanks!

I also found a big issue, lins to courses from the cours list are not working, i am just getting error page 404 not found. Can you please fix this issue asap?

Hi

Could you please provide site URL to http://ticket.cactusthemes.com so we can check?

Please check this FAQ for performance issue: http://ticket.cactusthemes.com/kb/faq.php?id=72

For the course URL issue, please go to Settings > Permalinks to resave the Permalinks settings.

Best regards

CactusThemes

lucas47

lucas47 Purchased

Hi. Is it possible to change the size of the featured image in the posts? For exemple, when I upload the image, wordpress creates the thumb, the medium and large predefined sizes. Is it possible to the post select one of these instead the original?

Hi

You can edit content-featured-image.php file to change the size of featured image used in single posts. At line 69, you can change the size from’full’ to ‘thumbnail’.

For detail help, please contact us at http://ticket.cactusthemes.com.

Best regards

CactusThemes

lucas47

lucas47 Purchased

Works fine. Thanks a lot.

tavy87

tavy87 Purchased

The theme works great overall, but lately I just noticed that it’s table css conflicts with other themes, particularly for :hover of the rows. Is there a simple way to stop all hover effects on table rows? Thanks

Hi

You can use this custom css
table > tbody > tr:hover > td{background:#FFF !important; color: #666 !important}

Best regards

CactusThemes

8persap

8persap Purchased

Hello,

Please could you let me know when you are due to update this theme? It seems that your last update was on 6th October 16, which means I am unable to keep all my plugins up to date, as you don’t seem to have updated to accommodate the new Visual Composer version.

Please could you let me know. Thank you.

Hi

We will update the package to include new Visual Composer version soon. Please download package again late today

Best regards

CactusThemes

Hello, does this also available on HTML template? Please let me know

Hi

Thanks for your interest. Currently it’s not available. We are working with a partner to release HTML version. It will be available soon.

Best regards

CactusThemes

potys

potys Purchased

Hello, i have a presale question. Is the university theme compatible with microsoft dynamics crm? I have found some plugins which integrate the crm with wordpress like this one https://wordpress.org/plugins/integration-dynamics/

potys

potys Purchased

Thank you!

potys

potys Purchased

Hi again. i have run into this plugin which i think will work with the theme. https://codecanyon.net/item/gravity-forms-crm-addon/10521695?s_rank=15

That’s great to hear. It’s an addon of Gravity Forms plugin, so you will need both plugins

Best regards

CactusThemes

sedale

sedale Purchased

I’ve just purchased and installed your university theme and sample data. When i view it in the frontend it only shows code.

Hi

Make sure you have installed required plugins, such as Visual Composer and University-Shortcodes plugin

Best regards

CactusThemes

Moontje

Moontje Purchased

Hi,

The visual Composer plugin is not working on pages. I use VC 4.7.4 and theme 2.0.18. Do I need to wait for an update of the theme? Or do you think there is an other issue?

Thanks Ramona

Hi

Please download the package again to get Visual Composer 5.0.1.

Best regards

CactusThemes

swiday

swiday Purchased

Hello, i can’t open a new ticket because i have this error: Envato returns: 404 – No purchase belonging to the current user found with that code. The license number is correct. Could you check please? Thank you

Hi

You can send us a message through the contact form. We will create a ticket for you.

Best regards

CactusThemes

Hi,

I’ve got a problem with a show event categories – can it shows like a Events List? Now, when i click on the category list of events show like a blog posts. My test webpage: http://www.serwer15352.lh.pl/szktest/szkolenie/ I want to when i click “Windykacyjne” or “Podatki” or something list of Events look the same like “Wszystkie”/”all”

Thank you for reply me, Krzysztof Michalski Kancelaria Prawna-Inkaso WEC S.A.

Hi,

Thanks for contacting us.

Unfortunately, it can not. As default, Event Listing page supports 2 layouts: List View and Grid View. However, when you select filter to view events by category, theme understand it as a Category page and use the Blog layout to display.

Best regards,

CactusThemes

wurgi

wurgi Purchased

Hello! I’ve purchased this theme last year, really happy! Now I want to simply update the start dates of the courses, but whenever I “Update” the page after changing the date in the “Course Info: Starts date” field, the page reloads and the date remains blank. Any idea why? www.sms-edu.ch

Hi,

In this case, could you provide us admin account so we can check more details? To ensure your infomations is only visible to CactusTheme’s staff, please send it to our Ticket System. http://ticket.cactusthemes.com/ Best Regards, CactusThemes

Hi,

That’s HTML version of University, from our partner. The one here is WordPress version.

Best regards

CactusThemes

jarturoll

jarturoll Purchased

Hi! Links to courses are not working, would this be a bug? Can you assist solving this issue?

Hi

Could you please share the URL of the issue? You can submit ticket to http://ticket.cactusthemes.com

Best regards

CactusThemes

hasanja

hasanja Purchased

There seems to be a problem with this theme and the new wordpress update (4.7). Ever since I updated, I can’t even open any of my posts (though their excerpts are working), and the post categories are all messed up (posts showing as “uncategorized” when I have actually assigned categories to them, and some posts showing their assigned categories repeatedly. Whenever I try to open a post, it shows this error at the breadcrumbs section: Catchable fatal error: Object of class WP_Error could not be converted to string in /home/.../university/functions.php on line 447 This only applies to the regular post type and not the events. Not sure if it is related to the new WP update or the combination with WPML.. You can see this at my website right now: www.pmn.or.id/pmn

Hi

Could you please submit ticket to http://ticket.cactusthemes.com and provide admin account so we can check?

Best regards

CactusThemes

jarturoll

jarturoll Purchased

Is this theme retina ready?

Yes, it is.

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