376 comments found.
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
hi , I want to change from box to full screen , how to do it ?
That can be possible to change via code customization in style.css
Hi,
I wanted to know on the blog detailed page there is an option to click on the previous and next blogs however previous and next blogs not functioning as per blog categories as a result when I click on the previous it shows blogs from other categories.
Any solution to this problem
Hi @ Sumisahu , Make sure you are using recommended version of WordPress to avoid any trouble.
Regards,
Hello there? is it possible to import exactly demo that is showing in live preview?
Hi @ lightmantz2018 , Yes, Its 100% possible and One click importer is given in theme for that purpose that let the user to import complete demo data.
Regards,
hello: 1- do you offer from end course builder ?
2- can hide a course if it became old?
3- can admin block an instructor with his courses, and keep them in students dashboard?
4- can prevent instructor from deleting a course if some one enrolled it ?
thank you
Hi @fadiesseh , Thanks for your kind interest in University theme.
No, such options are not available and will need developer’s help. Could you please explain your customization request along with all clear requirements, list of features, functionalities and estimated budget here: http://chimpgroup.com/crm/index.php/quotation. Customization team will be more than glad to provide you with the counts and quotation as per your requirements.
Regards,
Hello. How should I update the theme? I received the notification to my mail, but I don’t know how I should do it. Thank you very much for your help
Hi @ jaimepinto , Yes, New and featured update is all live on theme forest now. Simplest way to update theme and plugin is to keep backup of previous package and upload new theme and plugin by downloading it from ‘Downloads’ section in theme forest.
Regards,
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Page builder elements are not saving and updating, at the beginning of the year until this month the page builder works normally but this week the page builder can’t save elements
Hi @aditsnapz , Can you please message here with your purchased account where i can assist you in a better way.
Hope you understand!
Regards,
Need Support or have any presale – Question ?
We’ll do our best to answer your questions and fix issues as soon as possible. While using our theme, if you have any question or query, we are always ready to assist you via dedicated Support ticketing system. We consider every customer as our prime client and provide support on top priority basis as defined in Envato Item Support Policy! You may also reach us via Whatsapp to ask quick question or update:
Open Ticket : Chimpstudio Support Portal
WhatApp No : +44 7387 757771
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The style of the box layout was beautiful in your previous theme version 1.5. The current version v2 box layout is much larger in width. Please add this advantace in your next update.
Hi @ sultan1in3 , Demo width is set to larger upon huge requests of our respected clients since boxed design is considered as classic in new era. You can hire developer incase you like it for your website. Thanks for sharing your opinion.
Regards,
This theme will undoubtedly be in the best position. Box, Wide Box, Full Wide These three layouts could be called the best education theme.
Thank you for your suggestion.
I was trying to make the theme box layout 90%. With this custom CSS code the layout is going to be 90% but the content is getting cut. I would be happy to have any suggestions.
.boxed-layout #page { max-width: 97%; } .wrapper { max-width: 97%; } .slider-section { max-width: 55%; } .besides-slider { max-width: 45%; }
I m sorry code customization is not the part of Item support. You can enlist developer’s help for this.
Hello, I’m using your theme in one of my websites. When i try to edit a promo box the content is erased completely and I can’t edit it anymore. I want to fix this ASAP. please!
Hi@ ledionalame1 , Can you please message here with your purchased account where i can assist you in a better way.
Hope you understand!
Regards,
Don’t share purchase code in public ever. Keep following you will be contacted shortly.
Hello there? Can I purchase this theme for lifetime. I don’t want annual renewal
Hi @ lightmantz2018 , Thanks for following us. Yes, Theme + Updates are available for lifetime. You don’t need to pay again.
Regards,
The price is it the same with what shown here?
Yes, You are right. 69$ only for lifetime with free updates via themeforest as well.
Can these theme expand to full screen?
Yes, That can be possible.
Hi, just would like to clarify one thing.
I like the home page version which is displayed in the ‘Item Details’ page in the mock up version, more specifically: the display within the mock up tablet.
Yet, as I explored your live preview feature, I didn’t find the demo version of it, the Demo V1 might looks more like it, but it doesn’t look exactly have the same layout.
The question is, would that home page version be available in the demo version to be imported also?
Thanks.
Hi @ alguskha , Thanks for your kind interest and followup. Yes, Advertised Item detail page features and demos are well integrated.
Regards,
Hi there, considering to purchase your theme, just would like to clarify a few more things.
Would the theme work with LMS plugin and Woocommerce?
NO, Theme is not compatible with them but can be possible via custom work.
hi i want to install the theme but i have problem …CS Framework.. not activitable and demo importation not available plz send me your meal then i will share the files and theme errors .. thanks
Fatal error: Array and string offset access syntax with curly braces is no longer supported in /home/kilasmar/public_html/kise.uk/wp-content/plugins/cs-framework/include/ical/iCalcreator.class.php on line 1374
Hi @ abdullahi5050, Could you write which version of wordpress and php you are using ? Seems its the trouble of non-compatible version of wordpress and php.
Looking forward to helping you.
Regards,
thanks the issue was php version
Thanks for acknowledgement.
I had updated this template a while ago but, buth the rv slider did not update. Do I have to purchase rv slider license separately?
Hi @ kongowea , No, You don’t need to buy extra. You can delete the older version and install update version from : Dashboard / Appearance / Install plugins / Install revolution slider
Regards,
how to change the slug ordering from ASC to DESC ?
Hi @ weblaghouat , For which specific option you need to change slug ?
Regards,
Greetings, there is a bug on mobile phones where menu keeps closing down when scrolling through menu items and subitems.
Hi @ ognjen1998, Could you share me live link where you are checking this so that i can replicate the same at my end?
Regards,
Hello, link is https://apeiron-uni.eu/ thanks in advance.
Your regular Support license had already been expired. You just need to renew Support license if you need support further regarding University theme to get this checked further. Read licensing details here: http://themeforest.net/licenses/standard
Where is the documentation ? There is no guide on How to Install, How to Install a demo ?
Hi @ kanaseshubhankar , You may follow theme documentation that will help you understand theme overall structure and functionality.
Link : https://chimpgroup.com/wp-demo/documentation/documentation/uoce/
Regards.
Hola! deseo comprar este tema, pero tengo una duda: ¿SE puede dejar en pantalla completa? Gracias // Hello! I want to buy this theme, but I have a question: can it be left in full screen? Thanks
Hi @ jaimepinto , Its already a full screen demo with mentioned width as shown in demo. Box view is not available. You would need to make some customization to achieve this, by default this option is not available.
Looking forward to assist you soon.
Regards,
This theme is so difficult to use. I can’t even edit the widget. Everything rigid you have to write code to do most of the stuff. Support doesn’t respond to their emails.
Please, if you have tight deadline to meet don’t buy this theme until owner makes it more flexible.
How do I request for refund?
How do I make changes to theme widget @Chimpstudio
Hi @ oswaldano, You can install ‘Classic Widgets’ to edit and use widgets with recommended version of wordpress on item detail page. Contact support team incase you need more help : https://chimpgroup.com/support
