357 comments found.
I just renewed my support, but your new support-platform says ” Purchase code is already registered by another user.”
Hi there,
Please send us an email via https://themeforest.net/user/swiftideas and we’ll revalidate the code for you. Please provide the purchase code with your email.
Thanks,
Swift Ideas
Hey Guys,
I have a problem with displaying my clients (see here: https://www.dropbox.com/s/kkgyu73r9anppch/Problem%20Clients.PNG?dl=0): The theme/widget randomly skips line. Instead, I want them to be displayed in a clean order.
Can you help? What am I supposed to do?
Thank You!
Hi there,
Are all the images the same size? Can you provide a link to the page for us to take a closer look?
Thanks,
Swift Ideas
Hi there,
thank you for your quick reply. Meanwhile, I was able to fix the problem. It was indeed due to the images not all being the same size.
Nevertheless, thank you!
No problem, glad you sorted it 
Swift Ideas
Hi,
I am very happy with the theme. I just wondering if I could change the text on the buttons lik “Show more”, “More projects” etc. I have Norwegian site and will have those buttons in Norwegian. Thank you.
Hi there,
You can translate the included language file (using a plugin, or POEdit) or you can use this plugin – https://wordpress.org/plugins/real-time-find-and-replace/
Thanks,
Swift Ideas
Hello, I tried to change the Nav text color. it changed in the customizer but once i log in to the website. the change doesn’t appear. i chose the color to be black for the text but it only shows the text in white.
How can i fix this problem?
Best,
Hi there,
Are you using the naked header by any chance? If you could please log a support topic and provide a link to your site, we’ll happily check it. http://swiftideas.com/support-request
Thanks,
Swift Ideas
Thanks for the awesome themes you provide each year! I’ve a question for you… we have this page http://blogseduzione.com/2012/08/come-si-puo-recuperare-una-storia-ormai-finita-e-riconquistare-lex/ could you create a blog style with little thumbnails and text aside like on our website? thanks
Hi there,
You’re more than welcome!
Sorry, not too sure what you are asking for here – looks like you have set that blog style up already using the recent posts element?
Thanks,
Swift Ideas
yeah but it’s handmade… so it’s risky to handle when some updates goes out.
We are unlikely to be adjusting that element/code at any point soon – you could always make it a custom shortcode
Swift Ideas
Hello. how can I get the Quick View and Add to cart buttons to both show in the image on hover like the demo? I imported the demo the quick view shows outside of the image. Thanks
I got it. Select “After Item” made it show up where I needed.
Glad you sorted it!
Thanks,
Swift Ideas
Hi! I’m facing an error on the variable products page. When changing the product variation, the photo carousel always returns to the first photo, not to the photo of the variation.
I’m running Theme Version: 1.2.60, with WooCommerce Version: 3.2.6. so I guess that the error came from an theme update.
I can not update woocommerce right now, because several plugins will cause problems.
I just need a glue where to edit to try fix this
Thanks!
Hi there.
Please check in Theme Options > WooCommerce Options > Product Options, that the legacy slider option is disabled.
Thanks,
Swift Ideas
Hi!
I do not have this option in Product Options.. Any other way to add the legacy slider code?
Apologies for the confusion – the issue is your Theme & WooCommerce versions are very very outdated! You’ll need to update those.
Swift Ideas
Hello! Your Media Lightbox supports displayng .pdf file, isn’t it?
Hi there,
Unfortunately not, as far as we are aware – we would suggest a 3rd party plugin for this.
Thanks,
Swift Ideas
Hey guys, love your themes! As I’m looking toward the future, Gutenberg looks like a pretty big change when it comes to designing content. How will the Swift Page Builder play with it? Will you be integrating into it, or will it continue to be an option to use one or the other? And will the themes support it when it rolls out?
Thanks for the kind words!
It will be a case of using either or – the option will be there for both and you can choose on a page to page basis.
We will be providing support in an update in the coming weeks.
Thanks,
Swift Ideas
Hello! how can you change the menu bar hover color
Hi there,
You can change this in Appearance > Customize. If you need any further help, please file a request here – http://www.swiftideas.com/support-request/ Thanks! Swift Ideas
Thanks
Hello! please can you send a copy of the latest version of the revolution slider plugin. Having issue updating it
Hi,
With header layout ver. 4 and enabled top bar – but the top bar only displayed on inner pages, on main page doesn’t. Any ideas?
Thanks
Hi there,
Do you have the naked header enabled on the main page?
Swift Ideas
Yes, Naked (Light). Need some CSS-hack?
Can you provide a link to your site? We’ll try and provide some for you
Thanks,
Swift Ideas
Hi there!
Is there any ready CSS to show products in split screen in mobile?
Thanks a lot!
Hi there,
Do you mean 2 columns on the shop page?
Thanks,
Swift Ideas
Yes! Thanks!
Sure, please add this CSS:
@media only screen and (max-width: 479px) {
.woocommerce ul.products li.product, .woocommerce ul.products li.product.col-sm-4, .woocommerce ul.products li.product.col-sm-3 {
width: 50%!important;
}
}
Swift Ideas
Thank you again!
I realized that some elements like ‘products carrousels’ or ‘related products’ were also affected. It is possible (and easy for you, of course) that only the products in store or brand/categories pages are listed in two columns?
Thank you so much!
Please try this CSS:
@media only screen and (max-width: 479px) {
.woocommerce ul#products li.product, .woocommerce ul#products li.product.col-sm-4, .woocommerce ul#products li.product.col-sm-3 {
width: 50%!important;
}
}
Swift Ideas
Hello, I want to purchase this theme for a project, but I want to know if the output can be like this website https://mediapanacheng.com/who-we-are/ and if I can add video gallery section to the homepage?
Hi there,
Yes that could definitely be achieved – and you could create a video gallery using the portfolio.
Thanks,
Swift Ideas
Have anyone else come across this bug, that you have to tap twice on galleries for them to open on mobile? It’s single tap if you view desktop version on phone. Same on PC even if you resize window to mobile size. Just the mobile version on phone. And it’s same on different phones and different browsers. Can be seen here: rmautoclassics.com and here: classic4u.com.pl Checked if links are properly defined and no other layers are on top. Everything looks ok, but still there is that annoying bug.
Hi there,
Please check in Theme Options > General – do you have Mobile Two Tap enabled?
Thanks,
Swift Ideas
Thank’s a lot! That solved the problem. Guess it’s a feature not a bug. Though one I don’t really understand a reason for. Anyway, thank you for a fast replay again!
No problem, happy to assist
Swift Ideas
I am having trouble with some of the edit functions for the elements. In particular the blog or icon box. For example, when I click the pencil to edit an Icon Box Grid element and want to change the Column count, if I click the triangle on the right to change it nothing happens. I’ve tried the latest versions of Chrome, Edge and Firefox thinking it was a browser issue. Could you please advise.Thanks.
Hi there,
Sounds like there may be a conflict – are you able to test without any other plugins active (only Swift Framework). Please let us know.
Swift Ideas
Are you planning on updating the theme and make it ready for Gutenberg, Woocommerce 3.5 and WP5?
Hi there,
Yes – update is in the works
Thanks,
Swift Ideas
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