Hi there,

Do those add-ons require a license to be added?

Swift Ideas

Yes please help me out as soon as possible

Hi there,

Unfortunately we can’t provide those as the extended license we purchase does not cover them. This is something the plugin developers have added in order to get people to buy personal licenses, out of our control!

Swift Ideas

Hi Kristina,

Please let us know your support site username and we’ll check that for you.

Please make sure you are using the latest theme & swift framework plugin versions (and cleared browser cache).

Thanks,

Swift Ideas

Hello, the support site username is marketingnorcab (I think it works now, I will try a support case through there and explain). It appears to be chrome and firefox – safari seems to be the only browser that shows the icon, I’ve also checked on different devices (android and mac), on 2 different sites. And yes it is the latest version.

Hi there,

We’ll need to verify your purchase in order to provide support. All support is provided through our support system – http://www.swiftideas.com/support-request. Please log a request through that form, and our team will be happy to assist.

Thanks!

Swift Ideas

Works thanks! I mean a swift slider like the my homepage https://gronline.nl

Unfortunately not on posts at the moment, we will consider the option with future updates.

Thanks,

Swift Ideas

Oki, thanks!

Hi there,

Yes! Go to WooCommerce > Settings, and you’ll find the options there.

Hope that helps.

Swift Ideas

Thanks for the heads up – we’ll be pushing a fix update for that issue shortly.

Swift Ideas

I’ve just restore to the backup from this morning for now, but please let me know what this issue may be. Thanks, Heather

We are looking into this – will provide an update as soon as we resolve.

Thanks,

Swift Ideas

Hi there,

Please go to Appearance > Install Plugins and ensure you have the required “Meta Box” plugin installed. We will release a theme update shortly to resolve the error, but having that plugin enabled will resolve it. ​ ​Thanks, ​ ​Swift Ideas

Hi there,

Have you added the purchase code for Uplift? Checked your account but it seemed we only have one assigned to you and that was for Atelier. Please try the process here: http://swiftideas.com/support-request

Thanks,

Swift Ideas

Done! Cheers

Hi there,

This change occurred with WooCommerce 3.3 when they adjusted their slider setup, and we needed to conform to their new setup in order to provide compatibility with 3rd party plugins.

We are looking at potential options on having the images appear in a row again, but to disable zoom you can use this: https://createandcode.com/how-to-disable-zoom-lightbox-and-gallery-slider-on-woocommerce-product-pages/

Thanks,

Swift Ideas

Hi Swift Ideas,

Thanks for getting back! We really love this theme and if we know it would have caused complications we would have stayed on the old woo-commerce. Just to check will you guys release an update to the theme to look like how it was in the demo? Especially on the images appearing in a row part, because anything with 5 images or more it looks pretty awkward like this: https://imgur.com/dcGbLVn

Cheers, J

Hi there,

Yes – we have it down as something we are working towards, once we comply with the latest Envato requirements for all our themes.

Thanks,

Swift Ideas

Hi there,

Please make sure you have installed the Meta Box plugin through Appearance > Install Plugins.

Swift Ideas

This is great customer support! Thank you so much, what a noob solution that I didn’t noticed. Hehe.

No problem at all, happy to help!

Swift Ideas

Hi there,

What changes are you looking to make?

Thanks,

Swift Ideas

Hi there,

We have no other customers with issues. We have emailed you a new password.

Thanks,

Swift Ideas

The topics are not visible on the site, once you send a support request all follow ups go to your email.

Thanks,

Swift Ideas

tks

Sorry for the confusion, please change the CSS to this:

function remove_page_heading() {
        global $post;
        if ( $post && is_singular() ) {
            $show_page_title       = sf_get_post_meta( $post->ID, 'sf_page_title', true );
            if (!$show_page_title) {
                remove_action( 'sf_main_container_start', 'sf_page_heading', 20 );
            }
        }
    }
    add_action('sf_main_container_start', 'remove_page_heading', 10);

Thanks,

Swift Ideas

I’ve created a child theme and added this to functions.php, working now thanks!

Great – happy to help!

Thanks,

Swift Ideas

Hi there,

You would need to customize the output of the related projects function. How competent are you with editing PHP within a child theme?

Thanks,

Swift Ideas

i’m working on a child theme, but i can’t find out the code/functions which are needed for more height on this thumbnails. maybe you can help me out

The function is sf_portfolio_related_projects() within uplift/swift-framework/content/sf-portfolio-detail.php

The image size is set on line 334:

$image                 = sf_aq_resize( $thumb_img_url, 500, 375, true, false );

and to remove the hover you want to remove animated-overlay class from line 368:

<figure class="animated-overlay overlay-style">

You can copy this function to child theme functions.php file and then adjust there.

Thanks,

Swift Ideas

Honestly no clue – I had a quick look at their code, and it may be due to this? https://swiftideas.d.pr/4RpZ47

Swift Ideas

Thanks a lot for your help and investigation, I really appreciate it! I’ll pass this info to plugin’s developers.

Happy to help!

Swift Ideas