Discussion on Uploader - Advanced Media Sharing Theme

Discussion on Uploader - Advanced Media Sharing Theme

Cart 870 sales
Well Documented

themebazaar supports this item

Supported

689 comments found.

i need hep here to download the demo files for the website at hit509.com please

the link you send me does not work at all

your link does not work .what is the alternative we have

so when time is over you will say sorry to get a new license to help me with your demos that does not work i will ask a refund if the time expired

@themebazzar Need a demo user account before purchase. Please provide the demo account for the theme.

Please get to our support portal (https://themebazaar.freshdesk.com) to resolve your query.

I have sent the query to your portal since. Please respond.

the theme can not be installed by the envato studio today. I need to know what we going to do about this. i pay for the installation and the product can not be installed. what are we doing ? please get back to me asap thank you . the studio is asking me if i have other theme to install since the product you sold is not possible to get it installed .

403 Forbidden openresty

this is the message from your support page . you ask me to contact support how . i need my money back that sit

your platform does not work to give support .

i need to install this to my website at hit509.com and your shit does not download the demo

When you will improve speed for this theme?

hey i purchased your theme but demo import not work please check

I have already replied to your support ticket please check it.

why your theme is not working?

Hi,

Could you please contact us through our ticket system https://themebazaar.freshdesk.com, our support team will look into it for you, thanks.

Hi, I have sent you some queries via ticket, please reply

I have already replied to your support ticket please check it.

Hi,

Please reply to my ticket. I’m waiting

Hi Sir I’m having checkout page styling issue can you please have a look into it and let me know solution? also i wanna update this theme can you please do a update with latest version? here you can see the issue: https://foretvhub.com/books/checkout/

Hi,

Sorry for the inconvenience caused. Please share your email address so we can check this on our help center

Hi,

Please check your email address for username and password, thanks

Why theme is so slow?

Hi,

I would suggest you try using any cache plugin to improve the overall performance of your website.

Can you activate some cache plugin now on theme to we can see results? Because if i buy theme and theme is again slow with cache plugins,i throw money then for nothing.

And please update theme to work with latest Wordpress version, and with latest PHP 8.0

Thanks

Hi,

Could you please contact us through our ticket system https://themebazaar.freshdesk.com, our support team will look into it for you,

thanks.

Hello, i use the ticket manager but i will post that here:

I buy this theme some year ago and i try to use it again right now, all is good except that i need to allow upload PDF and docs files but i see in comments that you send that information via email.

Can you send me that information?

Hello, no one has answered me

Hello, please i need a response, i create the ticket 2 days ago and i dont have any response of your team.

Hi,

I have already replied to your support ticket please check it.

Hello, I want to buy this theme but before this, Please let me know if user upload the content, would admin have access to approve the content?

Hi,

Please contact us through our ticket system at http://support.extracoding.com we will share the procedure with you

Hi

I have already submitted a ticket , Please assist me asap.

Thanks

Hi,

I have already replied to your support ticket please check it.

Hello, I am interested in buying this theme. Just have a question – Usually, instead of uploading videos on the wordpress server, third party plugins are used to store and host videos, as they have an optimized hosting for video files. So, how is this theme taking care of the storage of videos?

Hi,

This theme uses the build WordPress functionality to upload videos and you can offload the by using any third party plugin.

I have two pre-sale questions 1) Is there an option to embed youtube videos in the video posts? 2) Can I increase the Upload size of the videos ?

Hi,

Thank you for your interest,

1. You can embed a single video by using its URL on frontend 2. Yes, the upload size is adjustable from theme options.

hi, i do leave a message in support portal and no one reply ? KINDLY CHECK THANKS ! AND NOW I CANT ACCESS THE SUPPORT PORTAL.

Hi, the reply sent to you looking forward to response.

hi i replied the email. looking forward to response

Hi, replied.

Hello

Why this theme is so slow?

Hi,

Thanks for reporting, it was because of the hosting update, please check and it should work fine now.

Hello! I have a pre-buy question : Could you please confirm that the theme is compatible with PWA plugin like “Super Progressive Web Apps”? Thank You!

Hello

Did this theme work?

Hi,

Yes, this theme works without any issue and we are actively available for support in case you face an issue.

Hi

I finally got ur reply in support forum. And I replied. Kindly check. Coz quite urgent on the fixing bug. Thanks and really appreciate it

A pre sale question Where the images will be stocked ? website storage ?

Hi,

By default the uploaded images will be stored on your website storage but you can also use plugins to offload to cloud services.

I looked at the demo and wondering on 2 things – can I disable the front end sign up and just have user upload without creating any account. Then we would moderate those uploads before pushing out. Thanks

Hi,

Yes, we can disable the frontend signup but for the guest posting we have to modify the theme little bit.

Thanks! also The demo page is not working on the site. Do the videos have the ability to open up in pop up window or light box? I remember it was just playing in the small window they are embedded in.

Hi,

The demos are back, there is an option to open the video on a single page.

Hi Guys I’m having all kinds of problems installing the uploader theme. It’s a fresh WP install, with only the Uploader required plugins installed so far. It’s throwing errors when I try to import the demo data. I’m trying to post a Support Ticket on your support center unfortunately your support center appears to have some problems right now as only the navigation is showing, not the page bodies. I’ve tried it in several browsers. Please advise thanks.

Hi, any word on fixing your support system so we can get some support? Thanks.

Hi,

We are working on it until that please send us an email on info@extracoding.com

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey