97 comments found.
Hello, don’t you plan to upgrade you compatibility to the latest WP?
Hello,
When testing the theme with the latest version of the theme, we did not notice any issues. But if you have any issues, be sure to write to us in support, our developers will check and quickly fix it.
Thank you for using our theme.
My site stopped showing Post Views … any idea? .. updates?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
When are you adding GA4 counter? its been 2YRS since GA4 was announced and yet to provision was made
Hello,
It is better for you to write technical questions to technical support through the ticket system at https://codesupply.co/support, but what I can advise you now and as far as I know what you need in the settings on the site, just disconnect and reconnect and the data from Google will already come.
If you have any questions, feel free to open a ticket in our ticket system at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme!
Hi,
Your theme only supports GA3 (GA3 no longer works), Kindly update your code for GA4 https://support.google.com/analytics/answer/10089681?hl=en
GA3 no longer receives DATA update your theme for GA4.
Thanks
Is there an unlimited-site license option? Does a multisite require an extended license for multiple domain setup?
Hello,
You can use one license per site. Unfortunately, there is no universal license. The rules are that one WordPress installation, one license, how many installations of WordPress, so many licenses are needed.
Hello,
I would like to switch out the simple color background for my homepage with a custom image. However, there is no option to do so that I can find. How can I address this?
Thank you.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will
Thanks a lot for your purchase!
I want to buy a theme Uppercase, but I have a question about compatibility with Woocommerce. In the demo version of the theme at the link https://uppercasetheme.com/uppercase/, no implementation example of Woocommerce shop. But the technical documentation of the theme has information about Wocommerce plugin support https://codesupply.co/documentation/uppercase/getting-started/plugin-installation/
Where can I see what an Woocommerce shop will look like in a Uppercase theme? Do you have such an example?
I liked the theme very much. Thanks in advance for your support!
Hello,
Thanks for your interest in our Theme.
At the moment, the Woo plugin is partially supported as work is still underway to improve the support of this plugin, and if the store is very important to you, it is better to wait until our theme is fully supported or you can choose another theme from our portfolio.
Thanks for the answer! Do you know the approximate time frame when Woocommerce support will appear? Because I want exactly this theme. This theme is amazing! You guys are great!
Hello,
At the moment we do not know the exact date but you can follow the theme Changelog on this page. https://codesupply.co/documentation/uppercase/changelog/
Hi, a quick thing-hopefully. I’ve moved from https://memrecall.co.uk to https://memrecall.com and its saying I need a new license. Could this be swapped please. The .co.uk just forwards to the .com. now. Thanks. Great theme by the way. Really pleased with it. 
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
This is our analytics report regarding devices -> https://prnt.sc/v3WH-2mcFbLf so, eversthing comes down to mobile. Hero image on homepage is not optimized/resized/ for mobile, also featured image on posts are not optimised for mobile viewing. Can we do anything about it?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will
Thanks a lot for your purchase!
Is woocommerce supported? In the documentation it says it supports woocommerce integration but it doesn’t show in the demo. I’ve purchased Verta but want something more unique looking. Uppercase is my favorite so far and would like to get it if it supports woocommerce!
Hello,
As far as we know, we have not indicated anywhere that the theme supports WooCommerce, for this reason, there is no Shop pages in the demo content of this theme.
Please show where exactly you found the description about WooCommerce support.
In the documentation under Woocommerce Integration: https://codesupply.co/documentation/uppercase/woocommerce-integration/
“WooCommerce support is integrated into Uppercase. All you need to do is to install the WooCommerce plugin and configure it according to the documentation.”
Thanks for letting us know, we have disabled this page, and we will enable it when the theme will add Woo support to 100%.
Can’t find where to set body font to #000 .. Typography or Design? Not changing … i’m using Elementor to design posts
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
how to remove Pinterest icon from images?
Hello,
This is done very simply, please go to the menu item Powerkit and deactivate the module Pinterest Integration https://prnt.sc/4YAh2qal9-ej
If you have any questions, please use our ticket system at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Perfect, thank you!
You are welcome!
Am having issues, i can’t find “Spotlight” Demo after installing. Please help out, because client keep messaging for it
Hello,
The Uppercase theme does not have a demo with this name ‘Spotlight’, please check again.
All available demos are in Appearance > Customizer > Theme Demos.
If you still have questions, it is better to write to us in support via our ticket system at https://codesupply.co/support, our support agents will answer any technical questions.
By the way, Thanks a lot for your purchase!
OKay thank you.
Spotlight was the themes my client want.
Hello,
You can find all available demos for the Uppercase theme at the following link https://uppercasetheme.com/.
Hi. I want to write and make the thumbnail of the post show a video, not a picture. Like the one on your sample homepage. Can you help me with what to do? I was going to ask about the ticket, but it says to wait because there are a lot of inquiries. So I have to leave it here. Thank you!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
I left an inquiry through your license ticket. But there’s no answer. Please check…
Hello,
Our support agents reply within 24 hours or sooner. It may take longer during the weekends.
Please rest assured our agent will get back to you shortly.
Thanks for your purchase!
It’s been more than 3 days since I inquired, but I haven’t received a reply yet. Please check…
Excuse me… I haven’t received a reply yet. Please check…
Hello,
Unfortunately, I couldn’t find your ticket. Could you please provide the ticket ID (or a link to the ticket) please?
Thank you!
I left an inquiry again because I thought the ticket was missing! ticket ID is 119705
Is it compatible with wordpress 5.9?
Hello,
Yes, the theme is fully compatible with WordPress 5.9.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Can i place both before and after the content ads? Do you have plans to introduced new banner sizes in future.
Hello,
Yes, you may place both and actually place banners of any size.
Please let me know if you have other questions.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
I sent a support ticket, awaiting the reply.
No response???
Hello,
We provide support via our ticket system only.
Our support agents reply within 24 hours or sooner. It could have taken longer due to the holidays.
Thanks for your patience and your purchase.
Those this theme support self hosted videos? Is it possible to delete the watch on youtube button, or just have the video automatically start on our page instead of going to youtube?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Best regards,
Code Supply Co.
Dear Author, I want to know why the google ads only appear in video post page?
No ads is appearing in post with text?
Please suggest me why? Please have a look at https://blog.kyikyihouse.com
No ads show this post: https://blog.kyikyihouse.com/archives/2554
Ads i showing in post with video: https://blog.kyikyihouse.com/archives/2541
Pls reply and thanks.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Best regards,
Code Supply Co.
Hello! Just to let you know that we included Uppercase in a new form of roundup post where we select a few WP themes and review them in-depth. Take a look and let us know what you think! 3 Simple, Minimalist WordPress Themes: Compared
Thank you so much for featuring Uppercase in your post!
