Is there a settings in the them options where I can make the number of products column 2 on mobile instead of 1? That’s the only reason I’ve not purchased yet as the demo doesn’t specify.
Dear, the Theme latest version is display 2 product on mobile with > 320px. Please kindly check again.
Thanks for the reply. Any update coming soon. Will purchase tomorrow, thanks.
Your import demo function doesn’t work, both the manual importer and the one that comes with your plugin, so now I’m just stuck. Even the dhcw Ajax plugin refuses to update.
Hopefully it doesn’t take another week to read from you.
I personally think you intentionally disabled import of demo to force a support ticket to use your theme. I see devs doing this on this site and might have to report you all to evanto cos if I ask for a refund it becomes a problem.
Why are you selling themes and you disable the core features so that the client must contact you before they can use it? Can you tell me why? I see others have complained about this demo import issue but you did nothing to fix it!
Dear, We’re not disable import function in theme, because demo content save on our hosting. So, when import maybe have problem from network speed, timeout of your site… and if you can ‘t resolve it with your self, we’re will recommend you contact with our support team.
Hello, the product slider no longer works
Please help me its urgent
Dear, Please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
We are working on a clients website and there is a weird issue where the header is broken on mobile and the code on mobile view keeps getting updated as you can see in this video
This is happening without any action from us, we are just on mobile view
And this is happening on different browsers (chrome, safari)
Please let me know what you think could be wrong here
Found out its due to sticky menu plugin
Dear, Please kindly contact with our support team on Support forum Our supporter will check details to help you.
How can I upload a custom font.
Dear, the theme not support upload custom font but you can use custom font via use Child Theme, If you can’t do it, please kindly contact with our support team on Support forum Our support team will check to help you.
Hi.. I want to ask.. your dropdown menu in mobile view is enable or not? Because i just see the main title only..
Yes. The Urami theme support mobile menu with dropdown.
Hi. I saw so many WordPress errors (debugging) in the preview.
Dear, Please kindly contact with our support team on Support Forum Our supporter will check details to help you.
What is the latest version of this theme? 1.01 as in change log said? Or 1.011 as I’ve got, or is there a newer one? As I see here the latest update was 26 August, 2020… Should I download the package and update my 1.011 version? I wonder, why there is no info in change log description on this version?
Dear, the Theme latest version is 1.0.13 .We’re will update theme changelog again.
Hi!. you mention the theme includes slider revolution, but is asking for a purchase code, so is it included or not?,
Dear, the RevSlider included in theme without purchase code.
so it is not included? that means I have to buy it?
Dear, the theme is included RevSlider, please go to admin menu ‘Urami WP -> Install plugins’ to install RevSlider on your site.
Yes, but in order to add any module, I have to pay.
Yes, if you want the premium features (premium slides, support from themepunch) then you need to purchase a separate license from CodeCanyon. Please kindly read more in HERE.
infinite scroll can?
Yes, you can check demo in Shop infinite scroll, Also,it also support Shop with Load More button.
Yes. infinite scroll can apply for all shop type.
What’s the latest changelog?
We’re added changelog in Theme Description, please check again.
Friends, your support site is down. This message appears: Error establishing a database connection
Thank you for feedback! We’re still check our sites.
I hope they are well.
I sent them some messages by the support.
Please, when you have time read it.
I am very attentive.
I can’t send my problem from your page, because your site doesn’t work.
Please. Do you get my messages? Here in Chile it’s 00:22. Please I just need to know if my messages arrive.
Hi, please kindly connect with our support team on http://sitesao.com/support/ again.
Message sent to support.
I have a very big problem.
Update the topic as you told me. But it produced a GIANT error.
The page does not show. And it is a template problem.
How can I solve it. I am not a programmer. Please can you help me. It is urgent.
I am very attentive.
I can not enter your page. A connection error appears.
I lost everything I had done.
The last update ruined a lot of work. Delete and upload the theme again. But many improvements that you had given me, are not reflected, due to the updates. It may be 1.0.8 I think it was.
Can you help me, please.
Please, can I upgrade to 1.0.8? 1.0.9 causes me a serious error.
Until the previous update today. Please.
All the changes we made earlier are not reflected. For example:
The brand does not appear under the product in the product archive.
When I add to the cart a product in archive product, the cart does not appear on the left side of the screen.
The “add to cart” button does not appear pasted under the product in archive product.
Friends … Your page is not visible. I want to sort the ideas.
Due to the last update we had several problems. We managed to solve, I had to delete the theme and upload it again.
From what the wordpress support told me, I think it was a problem with a plugin, I think that of the wishlist. Since I currently use version 2.2.17 and it works well with its theme. This plugin is already in version 3.0.5
Wordpress support can’t help me more than this. And as you know I am not a programmer.
As I told you, I reconfigured some things again. Add all css codes, but since I can’t update, the changes are not reflected.
You can help me by updating to version 1.0.8, which was the last version that worked perfect.
The changes that are not seen are the following:
1.- I can’t change the color of the top bar
2.- The “add to cart” button disappears and I like it to be on the left side, and it is also attached.
3.-By adding a product in archive product to the cart. The pop up of the cart does not appear. The product is only added, and the customer can be confused.
4.- The brand name does not appear under the product in archive product.
In short, update to 1.0.8
Please ask for your help. Thank you.
Hi @fau_rru You have problem after update Theme to latest version 1.0.9 ? Please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details problem on your site to help you.
I can not enter your page. This appears all day.
This says your page …
How else can I contact you?
I really need your help.
Your demo page also looks bad.
At the end of home.
Send them all the information in the previous messages.
I managed to solve 2 problems.
1. Now the brand name appears below the product. √√
2. The “add to cart” button is pasted under the product and the price is also visible. √√
We need to solve the other two problems.
Where can I send you an email, because I have some doubts and problems.
Dear, if you have problem when use our theme, Please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Hi. How are you.
Send them a message on their support page.
Can you help me, please.
Can you tell me why the import button just keeps loading and doesn’t import anything? I am getting frustrated. What’s going on?m I even use the demo data, no imported demo.
Hello, I need a fix to this asap! Your import isn’t working!
I have a problem with DHWC Ajax. I can’t seems to add any widget into it, hence can’t display it in the shop page. Please advise.
Here is the page http://antm2019us.kinsta.cloud/shop/
Dear, please kindly contact with our support team on http://sitesao.com/support/ our supporter will check details to help you.
Do you have a timeline when you when the theme will be compatible with 5.2.x? This is the only thing preventing me from purchasing it.
Dear. this theme is compatible with WordPress 5.2.
I’m using it. It’s a great theme and support! Between the theme, and great support right away… I’ve turned a lost eCommerce project into a beautiful deliverable! Sophisticated WordPress UI, and Woo UX. Thank you!
Thank you for feedback!
Hi, what font plugin should I use if I want it to appear on the Urami Theme Options Typography section dropdown once I uploaded the font? Which plugin does your theme support?
Dear, in current version only support Google font. If you want upload custom font and add it on your site. Please upload it to your hosting and add it via childtheme.
If you can’t do it. Please kindly contact with our support team on http://sitesao.com/support/ Our supporter will check details to help you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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