55 comments found.
Hi,
I was using Cart+Chechout (iFrame) for a long time, now it doesn’t work, I don’t know if a last WP update broke it, in previous versions of my site it works without problems, but with the current one, with WP and template, updated plugins only Cart works, I have my license up to date. Any idea or report maybe with the latest version of WP?
Thanks.-
Please create a ticket on our forum: https://support.physcode.com Our team will check and fix that for you.
Hi,
With the last update on admin category and tag page i found this error:
“web/htdocs/www.biocoloriststherapy.com/home/wp-content/plugins/physc-builder/inc/tax-meta-class/tax-meta-class.php:423 Stack trace: #0 /web/htdocs/www.biocoloriststherapy.com/home/wp-content/plugins/physc-builder/inc/tax-meta-class/tax-meta-class.php(240): Tax_Meta_Class->show_field_image() #1 /web/htdocs/www.biocoloriststherapy.com/home/wp-content/plugins/physc-builder/inc/tax-meta-class/tax-meta-class.php(202): Tax_Meta_Class->show() #2 /web/htdocs/www.biocoloriststherapy.com/home/wp-includes/class-wp-hook.php(308): Tax_Meta_Class->show_new_form() #3 /web/htdocs/www.biocoloriststherapy.com/home/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #4 /web/htdocs/www.biocoloriststherapy.com/home/wp-includes/plugin.php(517): WP_Hook->do_action() #5 /web/htdocs/www.biocoloriststherapy.com/home/wp-admin/edit-tags.php(542): do_action() #6 {main} thrown in /web/htdocs/www.biocoloriststherapy.com/home/wp-content/plugins/physc-builder/inc/tax-meta-class/tax-meta-class.php on line 423”
Hi,
Please be sure you updated the theme and all plugin to the latest version. If your issue not resolve, let’s create a ticket on our forum https://support.physcode.com and our team will check and fix for you.
Thanks
after updating the theme setting i got an error “Fatal error: Uncaught TypeError: Leafo\ScssPhp\Node\Number::offsetGet(): Return value must be of type ”. i saw in your support forum that other user got the same problem but cant see any information to fix this. i register in your support forum and the support forum is open but i cant submit a ticket there. I see the submit a ticket link but after clicking on this i cant find a form or another link to submit a ticket. ♂️
my fault. i got it. sorry. i created a new support ticket for this.
Hi,
We are so sorry to hear that, our team will check for you now, please follow your ticket.
Thanks
Hi , how i can fix this error https://ibb.co/Drkc5P7
Hi,
Please be sure all plugin and your theme is the latest version. If your issue is not resolved, let’s create a topic on our forum, and our developer will check for you.
Thanks
They are
If your issue not resolves, please contact us on the forum, hope to hear from you soon.
How do I put 4 blocks on the footer that I currently only have 3? If I add another field from the widget it goes under the first one it does not create 4 blocks for me
Hi,
Please visit Appearance -> Widgets -> footer -> add this CSS class: col-sm-3 for each item in this widget -> Save
Thanks
There is no option to add css to Appearance -> Widgets -> footer -> ! I can only add to Appearance -> Custom css , but nothing happens
Please send email to info@physcode.com our support team will check for you.
Hi , how i can add a font to this theme?
Hi,
We are so sorry, we don’t have the option to do that, we only provide the Google Font on the theme, if you need to use 3rd party font, you need to customize the code to meet.
Thanks
Can you show a tutorial how to customize the code?
I solved through CSS, thanks anyway
Very happy to hear that, Have a nice day!
Please let us know the affected files during “Updated: Compatible with PHP 8.x.x” this update?
Hi, We only edit some files for the importer data section and install all plugin when the importer data
Is there a new update coming soon? I’ve got the WooCommerce message that the theme contains old copies of WooCommerce template files. So please update it. Otherwise i’ve bought the theme for nothing. Thank you
Hi,
We will have a new update soon maybe in this week we will release new version.
Thanks
That would be great. Thank you. Hopefully the updates comes soon
Hi,
Please be sure you use the latest version of our theme, we checked and don’t have the notify out date template.
Thanks
So is there a new version out now?
Now i have the update thank you.
does this work with the current version of wordpress and woocommerce
Hi,
Yes, of course. This theme can work normally.
Thanks
Hello I bought your theme last year.
Now i want to update it with new wp/woocommerce version but it seems that it doesn’t work. (cart still empty, impossible to order something)
You have the same problem than me on your demo, take a look : https://www.loom.com/share/a9576d41b2264e388780aab3b9b85b19
Thanks for your answer and your good work on this theme.
Hi,
Please send an email to info@physcode.com our team will check for you. We checked the theme on the new version of WP/Woocommerce and the function add to cart works normally.
Thanks
I have sent you an email. I have the same issue than your demo. Your demo still not working with woocommerce by the way.
We responded to your email, please check it.
Hi there,
Am starting a new project, and wanted to know when is the next update before buying.
Thanks
Hi,
This is the stable version, we will only update if WordPress and Woocommerce have changes that are not compatible with the current version.
Thanks & Regards,
PhysCode – Customer Service
impossible to import the demo, it loads in infinite ways
Hi, Please disable all plugin not require, enable debug mode then import again to find the cause of problem.
Thanks & Regards,
PhysCode – Customer Service
Hi,Regarding the recent update please let me know the files updated.You should mention this in change log about the affected files.
Hi ateacme,
We change code in the file uray/woocommerce/woocommerce.php and please update plugin physc-builder to the latest version.
Thanks & Regards
When will the theme be updated? Not compatible with current woocommerce version.
Can you tell us your problem with the new version of Woocommerce? We checked and it works or you can create a ticket on https://support.physcode.com we will check for you.
When will the theme be updated? Not compatible with current woocommerce version.
Can you tell us your issue with the latest version of Woocommerce? we checked and our theme work normally
Oh, don’t worry, I will ask the developer team to check and update it soon.
Recently I purchase this theme and this is my comment related to their support and features 1)WPML support – this theme is not officially supported by WPML plugin and will face issues during integration.
2)RTL support- they don’t have proper RTL css version and I found many basic Left to right text alignment issues during my development.
3)Poor and unprofessional Support- After purchase I pointed one basic issue which is breadcrumbs not showing on the blog listing page.I ask them about this and they said our theme is like this and no plan to change or fix this issue.
When I check here they respond within one day but if you ask in their forum it will take three to four days to respond and ask for your WordPress login and finally they will say its not their problem you need to fix this.
4)They have created woo-commerce theme which is using to build eCommerce website- I think its around 3 weeks before I pointed one compatibility warning from woo-commerce showing related to order review page and till this date they didn’t updated theme to fix this issue.
I don’t know what standards Evanto Market maintaining to control such people and they call them “Elite Author”
Hi,
1. If you have any problem when use our theme with WPML plugin, please create a ticket on our support system, our team will check then answer you, please don’t use the comment and rating like a tool to request support. We only see two your ticket on forum and don’t have ticket for your issue with WPML. 2. Our theme support RTL, some block have create with page builder plugin so when use WPML you need edit it yourself. 3. We checked, you use a category to set is the blog page on the menu so it will show breadcrumbs, please go to your Wordpress dashboard -> Settings -> Reading -> Settings like this https://prnt.sc/13dwggy -> Save then go to edit menu change the link blog to blog page. 4. We updated theme to compatible with the latest version of Woocommerce, please update it.
“This author’s response time can be up to 1 business day.”
Why don’t you answer our support requests? It’s been 3 working days. It says that it will be answered in 1 business day? https://prnt.sc/137i1duHi,
We so sorry, COVID-19 came and messed everything up so our respond delayed, our support team reply all ticket, you can check it.
Thanks
Does your theme have a mega menu feature? How can I do that?
Sorry, we don’t have a mega menu, you can try to use Mega Menu of Elementor plugin
When will the theme be updated? We are waiting for an update for the new version of Woocommerce.
We will update it as soon as possible, maybe this weekend.
Will it keep a regular update?
Yes, if have another new update of WordPress or plugin related, we will update theme