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Great template. Does anyone know who to change the logo link to a different website other than your homepage with this template? I have been looking at suggestions found for other templates in the header and function file but have not yet found a solution for this specific template.
Thanks for contacting us
Please go to file “wp-content/themes/urbannews/htmlheader/main-nav.php” find this declaration (line #24)
<?php if (urbannews_get_option('logo_image') == ''): ?>
<a class="logo" href="<?php echo esc_url(home_url('/')); ?>"><img src="<?php echo get_template_directory_uri() ?>/images/logo.png" alt="logo" /></a>
<?php else: ?>
<a class="logo" href="<?php echo esc_url(get_home_url()); ?>" title="<?php wp_title('|', true, 'right'); ?>"><img src="<?php echo esc_url(urbannews_get_option('logo_image')); ?>" alt="<?php wp_title('|', true, 'right'); ?>" /></a>
<?php endif; ?>
and change the data in href as you want, for example:
<?php echo esc_url(home_url('/')); ?>
Cannot find your plugin/urbannews to display short codes correctly. Upon installation of the wordpress pkg and as I set it to “Static Page” I got this code at the top of the page:
[ct_post_carousel count=”9” condition=”latest” order=”DESC” tags=”” featured=”1” ids=”” cats=”” autoplay=”1” speed=”5000” visible=”3”]
What’s happening? Please advise.
Found the zipped files in the install zip file. But layout is not like your fashion layout. And for some reason “Static page” selection in Reading does not show.
We use the shortcode POST GRID – LAYOUT 3 for Fashion Demo, please check the document of this shortcode, and try again
I am hoping to get a refund… I worked on the site all day yesterday. I’m trying to get a banner ad up in the top header and can find no way to do that. It’s a very difficult theme to work with for me. It’s just so time consuming, I ended up getting another theme from another company that is much more workable. Also, I have tried to get some questions answered yesterday and the support for questions is very time consuming on this site. I do love the design of the theme, but I won’t be using it. Please let me know how I can get a refund. Thank you.
We are sorry to hear that
Unfortunately, the refund is handled by Envato due to their policy. Please contact them to request it.
Hello. One little Question, when I use the Gallery Shortcode there is always the Thumbnail from the Article above. How can I hide the “Article Thumbnail” ?
Do you mean the thumbnail images here http://prntscr.com/gbzbhj
Please give me the URL of Gallery shortcode on your site. I can help removing it by custom CSS
No it’s not that. The feautered image should be removed in the Gallery Post Layout.
I would like to have it so:
So I would like to have it.
Thanks for getting back to us
Your request requires some Custom code, please forward it to our Support System. Our supporter can help you.
Is there an option to change the color of the main font?
Thanks for contacting us.
Unfortunately, it doesn’t have this option. Please submit a ticket to http://ticket.cactusthemes.com with your site URL and describe the sections/elements you want to change the colors. We will give you some Custom CSS
Does this theme support more options for social sharing? Would also love to be able to have a share number counter.
Currently, Urban supports the social network as you can see in Theme Options > Social Sharing
I’ve noticed you haven’t updated the theme in a while, are you planning on adding more features to the theme? I would like to see some more options for widgets and post layouts.
Something like this would be awesome to see added in the future. It makes the post pop a little more. ↓
Thanks for your suggestion,
I’ve transferred it to the Develop Department, they will consider if they can apply it the Urban theme.
Sounds great, thank you! Would defiantly like to see some additional features added in to the theme.
Hi there.. this is a nice looking theme but I/m having a few problems getting it up. Will send you a message on support.
We haven’t received your ticket, please follow this FAQ and submit a ticket again so we can help better.
Thank you so much.. I have got it all working. I forgot to install the UrbanNews shortcode. Thank you for your help.. this theme is beautiful !!
You are welcome
Hello friends. Thank you for the great theme. Can I ask you, if could be possible to add the feature: LOGO – use the site name Not the picture logo. And to modify the font and the size and colour of the logo word? Thank you for your feedback in advance. Best regards, David
We will consider this function in future but we don’t make sure about the release date. It’s because the logo is usually an image. If you want to make it’s just a text of site name please submit a ticket to http://ticket.cactusthemes.com our supporter can help you.
Thank you for your reply. I gonna wait for the next update. Hope, It will be in weeks, not in months
Regarding the header, do you think, it could be possible to add also the functionality to simply change the colors of all three parts of the header and the font colour? To modify the header (often feature) For you (professionals) should be quite simple to add this. Many user will welcome this
Thank you and best regards, David from http://mobie.cz and http://mobimag.cz
Currently, there is no option/function to get that. You can contact us at http://ticket.cactusthemes.com please require of your section & color, our supporter can help you using Custom CSS.
We put the theme into high traffic this weekend and it worked amazing no UI issues reported
Thanks for creating such a great stable product and look forward to future updates
Thanks for you kind words and congratulation your new site
We’re pleased to hear that!
Hey there, I have a problem with my tags and categories not showing up correctly. I noticed this problem after I downloaded the same data, couldn’t figure out how to remove it back to my default settings so I deleted all the sample data individually. Would appreciate a fix for this issue.
We replied to you in your ticket. Please check and respond to us. Thank you.
Hi Guys a feature suggestion for a future update to allow each category label to be set seperate from the category name as to prevent overflow on long category names
Thanks for your comment. We will consider it
Just wondering if your theme supports any specific caching plugins?
Thanks for using our theme. The theme itself does not have any specific caching feature. You can use other popular ones such as Total Cache or Super Cache.
Pre Purchase –
Hi There, I’m Considering changing themes and wondering if there are any further update plans for this theme been stung by a few operators purchasing a theme only to never receive updates
We are looking at moving our site gcmag.com.au to your theme
It seems you already purchased our theme. We update our theme package regularly if needed to fix bugs and add features.
If you need help, do not hesitate to contact us at http://ticket.cactusthemes.com
Thank you yes decided to purchase and get a tester site up as the documentation looks great and well supported we look forward to seeing what we can achieve with your theme
Thanks for your speedy reply
The product website (urbannews.cactusthemes.com) says “Buy UrbanNews now for just $49 – On Themeforest,” but the price here on Themeforest is listed as $54. Is there a special code or something needed to get the correct price? Thanks!
Sorry for the incorrect information. The price was changed to $54 some times ago. We’ve updated the text.
The theme is implementing Microformats and Schema.org? It does not seem to be, can you please comment on this?
Thanks for your interest. Urban supports Google Structured Data.
The custom css is not working in the theme. url – http://odishareporter.in/new
I am currently testing the theme before implementation and i have noticed the custom css not working. Please do support.
Hi Durgatripathy ,
We replied your question in the Support System, please check your ticket. Thank you.
Hi cactus theme,
I have tried numerous times to install the top slider Urban Top News Slider and the Header Slider without success. I also reset all the settings and reinstalled the template twice. I followed all the instructions given and raised a ticket but dont want to give away my admin password. Can you help?
Without admin access, we cannot create a sample for you on your site. You can create temp account and provide in the our ticket system. It’s safe.
You can find the XML file of sample data in the theme package > Sample Data folder.
Please check this document to know more http://urbannews.cactusthemes.com/doc/docs/installations-update/install-sample-data-by-import-manually/
There is no xml file folder called “general”
There are 6 folder which are blog, fashion, gaming, travel showbiz and tech.
To import sample data you can use 6 available layouts: blog, fashion, gaming, travel showbiz and tech.
If you want to use layout like our demo page, you can refer video here to configure for your page: https://www.youtube.com/watch?v=mHYUCLwW8_g&index=3&list=PLWjSPp_M2fhvwiQECVF6OX4BzL7I-7h6k
Hi, I like your theme! have a pre-sale question: can I update Visual composer separately form the theme or is it embed in your theme ? thank you
We purchase Visual Composer with extended license to use the plugin within the theme so you need update it via the theme package. You can refer this FAQ for more details http://ticket.cactusthemes.com/kb/faq.php?id=26
if I buy my own copy of Visual Composer- can I update VC without updating the theme ? we are planning to bring substantial changes to the theme so we would like to be able to update plugins without updating the theme – from past experience with other theme, even if we are using a child theme – theme updates often do not work well when we ave done a lot of changes.
Thanks for getting back.
Yes, if you have your own license of Visual Composer, you can update the plugin without updating the theme and also get support from the plugin’s author.
Hey, great theme!
I was wondering if it was possible to add a caption on the featured images of the 5 standard post types?
Currently, the theme doesn’t have this function. We will consider to add it in future, but we don’t make sure if it can be applied or not.
Hi! immediately after installing the admin panel does not work http://joxi.ru/Q2Kn1NbF9BDRGm / what to do?
Please try deleting theme via FTP then reinstall theme via FTP then check again. If your website still do not work, please submit a ticket to our system at http://ticket.cactusthemes.com/ and explain more about your information, so we can help you check.
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