HI,

Thanks for contacting us

Please go to file “wp-content/themes/urbannews/htmlheader/main-nav.php” find this declaration (line #24)

          <?php if (urbannews_get_option('logo_image') == ''): ?>
            <a class="logo" href="<?php echo esc_url(home_url('/')); ?>"><img src="<?php echo get_template_directory_uri() ?>/images/logo.png" alt="logo" /></a>
          <?php else: ?>
            <a class="logo" href="<?php echo esc_url(get_home_url()); ?>" title="<?php wp_title('|', true, 'right'); ?>"><img src="<?php echo esc_url(urbannews_get_option('logo_image')); ?>" alt="<?php wp_title('|', true, 'right'); ?>" /></a>
          <?php endif; ?>

and change the data in href as you want, for example:

<?php echo esc_url(home_url('/')); ?>

change to

http://yourdomain.com

Best regards,

Cactusthemes

Found the zipped files in the install zip file. But layout is not like your fashion layout. And for some reason “Static page” selection in Reading does not show.

HI,

Thanks for contacting us

We use the shortcode POST GRID – LAYOUT 3 for Fashion Demo, please check the document of this shortcode, and try again

- http://urbannews.cactusthemes.com/doc/docs/theme-settings/shortcode/posts-grid/

- http://urbannews.cactusthemes.com/doc/docs/theme-settings/shortcode/posts-grid/layout-1/

Best regards,

Cactusthemes

HI,

Thanks for contacting us

We are sorry to hear that

Unfortunately, the refund is handled by Envato due to their policy. Please contact them to request it.

Best regards,

Cactusthemes

Hi

Thanks for contacting us

Do you mean the thumbnail images here http://prntscr.com/gbzbhj

Please give me the URL of Gallery shortcode on your site. I can help removing it by custom CSS

Best regards,

Cactusthemes

Hello. No it’s not that. The feautered image should be removed in the Gallery Post Layout.

I would like to have it so:

There is the Gallery Post with the blue wall. http://urbannews.cactusthemes.com/travel/ And in the Gallery Post Layout, there is the feautered image removed. http://urbannews.cactusthemes.com/travel/2016/07/15/the-list-of-books-men-must-read-before-messaging-me-about-feminism/

So I would like to have it.

Best regards

HI

Thanks for getting back to us

Your request requires some Custom code, please forward it to our Support System. Our supporter can help you.

Best regards,

Cactusthemes

I’ve noticed you haven’t updated the theme in a while, are you planning on adding more features to the theme? I would like to see some more options for widgets and post layouts.

Something like this would be awesome to see added in the future. It makes the post pop a little more. ↓

HI,

Thanks for your suggestion,

I’ve transferred it to the Develop Department, they will consider if they can apply it the Urban theme.

Best regards,

Cactusthemes

Sounds great, thank you! Would defiantly like to see some additional features added in to the theme.

Hi,

Thanks for contacting us.

We haven’t received your ticket, please follow this FAQ and submit a ticket again so we can help better.

http://ticket.cactusthemes.com/kb/faq.php?id=80

Best regards,

Cactusthemes

Thank you so much.. I have got it all working. I forgot to install the UrbanNews shortcode. Thank you for your help.. this theme is beautiful !!

You are welcome

Hi,

Thanks for contacting us.

We will consider this function in future but we don’t make sure about the release date. It’s because the logo is usually an image. If you want to make it’s just a text of site name please submit a ticket to http://ticket.cactusthemes.com our supporter can help you.

Best regards,

Cactusthemes

Thank you for your reply. I gonna wait for the next update. Hope, It will be in weeks, not in months Regarding the header, do you think, it could be possible to add also the functionality to simply change the colors of all three parts of the header and the font colour? To modify the header (often feature) For you (professionals) should be quite simple to add this. Many user will welcome this

Thank you and best regards, David from http://mobie.cz and http://mobimag.cz

Hi,

Thanks for contacting us.

Currently, there is no option/function to get that. You can contact us at http://ticket.cactusthemes.com please require of your section & color, our supporter can help you using Custom CSS.

Best regards,

Cactusthemes

Hi,

Thanks for you kind words and congratulation your new site

We’re pleased to hear that!

Best regards,

Cactusthemes

Hi,

Thanks for contacting us.

We replied to you in your ticket. Please check and respond to us. Thank you.

Best regards,

Cactusthemes

Thanks for your comment. We will consider it

Best regards

CactusThemes

Hi

Thanks for using our theme. The theme itself does not have any specific caching feature. You can use other popular ones such as Total Cache or Super Cache.

Best regards

CactusThemes

Hi

It seems you already purchased our theme. We update our theme package regularly if needed to fix bugs and add features.

If you need help, do not hesitate to contact us at http://ticket.cactusthemes.com

Best regards

CactusThemes

Thank you yes decided to purchase and get a tester site up as the documentation looks great and well supported we look forward to seeing what we can achieve with your theme

Thanks for your speedy reply

Sorry for the incorrect information. The price was changed to $54 some times ago. We’ve updated the text.

Best regards

CactusThemes

Hi

Thanks for your interest. Urban supports Google Structured Data.

Best regards

CactusThemes

Hi Durgatripathy ,

Thanks for contacting us.

We replied your question in the Support System, please check your ticket. Thank you.

Best Regards,

CactusThemes

Hi

Without admin access, we cannot create a sample for you on your site. You can create temp account and provide in the our ticket system. It’s safe.

Best regards

CactusThemes

Hi,

Thanks for contacting us.

You can find the XML file of sample data in the theme package > Sample Data folder.

Please check this document to know more http://urbannews.cactusthemes.com/doc/docs/installations-update/install-sample-data-by-import-manually/

Best regards,

CactusThemes

There is no xml file folder called “general” There are 6 folder which are blog, fashion, gaming, travel showbiz and tech.

Can I have more folder of demo content like the link below? http://urbannews.cactusthemes.com/general/

Hi,

Thanks for contacting us.

To import sample data you can use 6 available layouts: blog, fashion, gaming, travel showbiz and tech.

If you want to use layout like our demo page, you can refer video here to configure for your page: https://www.youtube.com/watch?v=mHYUCLwW8_g&index=3&list=PLWjSPp_M2fhvwiQECVF6OX4BzL7I-7h6k

Best Regards,

CactusTheme

Hi,

Thanks for contacting us.

We purchase Visual Composer with extended license to use the plugin within the theme so you need update it via the theme package. You can refer this FAQ for more details http://ticket.cactusthemes.com/kb/faq.php?id=26

Best regards,

CactusThemes

if I buy my own copy of Visual Composer- can I update VC without updating the theme ? we are planning to bring substantial changes to the theme so we would like to be able to update plugins without updating the theme – from past experience with other theme, even if we are using a child theme – theme updates often do not work well when we ave done a lot of changes.

Thank you

Hi,

Thanks for getting back.

Yes, if you have your own license of Visual Composer, you can update the plugin without updating the theme and also get support from the plugin’s author.

Best regards,

CactusThemes

Hi,

Thanks for contacting us.

Currently, the theme doesn’t have this function. We will consider to add it in future, but we don’t make sure if it can be applied or not.

Best Regards,

CactusThemes

Hi,

Thanks for contacting us.

Please try deleting theme via FTP then reinstall theme via FTP then check again. If your website still do not work, please submit a ticket to our system at http://ticket.cactusthemes.com/ and explain more about your information, so we can help you check.

Best Regards,

CactusThemes