71 comments found.
Can you provide an estimate on when we can expect a new version of this theme? Thanks in advance.
Hello Sean, unfortunately I still don’t have one. We had plans to have it already updated, but things got in the way.
I have 2017 version running on 3.10, wondering is your latest version Joomla 4 compatible, and any hickups I might encounter with helix and other add-ons?
Hello,
currently the templates are not supporting Joomla 4, but they will in the upcoming updates. I won’t recommend updating right now.
Best regards, Jordan
Any ETA for the updated version?
Hello, unfortunately no. Once I have it will let you know.
Please check the Urbanus2 QuickStart files. The files are present but the installation is missing the database with the demo example as the link http://demo.dhtheme.com/?theme=Urbanus
They could also include in the package all the pages created in the SP Page Builder so that it can import.
Thanks
Hello,
I have already sent you an email with answer to your question. There is no missing files and the database is included as it should be. You just have to follow the installation steps in the documentation and you’ll have your quickstart installed in few seconds.
Best regards, Jordan
Thanks, problem solved.
I’m so used to the option to install the demo that I didn’t pay attention.
thanks and success
Chico
Great to hear it, Chico!
Hi, I made a fresh install of the theme, but nor SP Page Builder neither Unite slider was installed. What can cause that?
And yes, I used the quickstart package.
Hi, may i use this theme in other CMS? I’m not using Joomla
Hey, I already replied to your emails
Hello How can we change the countdown clock at the offline page? Thank you in advance
Hello,
if you mean to edit the date, just go to the template settings > Basic > Coming Soon page > enable it and edit the date.
For future support questions please send us an email at support@dhtheme.com with your template license code.
Best regards, Jordan
I purchase the template and install the qucikstart as documented . How can i get the demo page please
Hello,
all of the installation steps are included in the documentation.
Please note that your support has expired. You can purchase additional support from the template’s page and send your support question through the contact form in our profile.
Best regards, Jordan
Hi, should I want it to be customized how much would cost be or how would it be calculated?
Hello,
I’m not sure that I understand the question. We do not provide customization services at this point. We can offer you free installation of the template or the quickstart.
Let me know if you need more information.
Best regards, Jordan
Hi I purchased the Urbanus template yesterday. Everything is going well except for I’m trying to make a horizontal menu but it keeps making it a list style. I used the nav-pills in the menu sufux and it didn’t make a difference. Can you please advise
Hello,
I’ve already sent you an email yesterday.
Best regards, Jordan
Doesn’t the theme come with psd files or any type of design file to create mockups easily?
Yes, we do have such files. I have already sent them to you via email.
Best regards, Jordan
Thank you so much Jordan
You’re welcome
I installed Urbanus template along with the Quickstart Joomla template zip, and the website only displays the top header and footer not the demo page as stated in the product page, can you please help
Hello,
I already sent you and email.
Best regards, Jordan
Hello, I just installed the Urbanus template. But I get this error on my page: Fatal error: Call to a member function Header() on null in /home4/ncihn61q/public_html/templates/urbanus/index.php on line 22 The site does now display anything besides the error. I installed it on Joomla 3.7.5. Could you kindly help to resolve this? Thanks.
Hello,
I have sent you an email already.
Best regards, Jordan
Dear Support, There’s some bug in the templete as i cannot update certain module in it. Is there any way to update the frame work or theme? Thanks
Hello,
please send me your template license code with more information about your issue at support@dhtheme.com
Best regards, Jordan
Like a previous poster, I too need to update the Stroke 7 icon set that comes with the Urbanus template. There are a number of icons that I’m trying to use, which are demonstrated at http://themes-pixeden.com/font-demos/7-stroke/index.html, which do NOT show up on the Urbanus-based site I’m working on when I add their relevant code. Thanks!
Hello,
I have just sent you an email with answers to your questions.
Best regards, Jordan
upgrading joomla to 3.7. Hi i had this version installed on my current joomla 3.3, and joomla is now at 3.7,. i wonder if it is safe for me to update it?
Hi,
and yes, the template supports the latest Joomla 3.7.4. Of course I would recommend to make a full site backup before updating, just in case.
Best regards, Jordan
Hi, I purchased and installed the template; it’s a beautiful piece of work. However I’ve the following challenges: 1. I’d like to remove the colour bar on the menu and logo section. 2. I have downloaded extra stroke 7 icon font, but I’ve no idea on how to load them on this template. I want to change the current icons e.g. transportation etc 3. My map BT Map doesn’t load, it says Something Went Wrong!
Please assist, anyone!
Hello,
please send me your questions at support@dhtheme.com with your template license code.
Best regards, Jordan
Hi Jordan,
Email sent.
Thanks
Thank you! I have sent you a reply already.
I would like to ask if you have a wordpress theme counterpart of this template?
Hello,
unfortunately not and we won’t have in future. Sorry that I can’t help more.
Best regards, Jordan
Hello, wonderful template!
Thank you.
Thank you
Hello, I have joomla 3.6 and SPbuilder pro Helix 3 on my website. Does your template is compatible oudois I uninstall it?
Thank you
Abdel
Hi Abdel,
I’ve already sent you an email.
Best regards, Jordan
Hello, I do not know why but I can not see the slide. I checked the component and appears to be all right. Could you help me?.
Thanks and I expect a prompt response. A greeting.
Hello,
please send me your question at support@dhtheme.com with your template license code.
Best regards, Jordan