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The pages that have sliders on them do not display correctly on the mobile. The slideshow does not resize and gets chopped. Also is there a way to upgrade to Helix 3 framework?
please send me an email at email@example.com
Hi! Nice work !
I have a problem.
I have installed the demo in a temporary domain which looks like this http://domain.gr.185-4-135-94.domain.domain.gr/ but it doesn’t load the button icons. It shows some weird symbols.
I can provide you the link and passwords to see it. I Think when the real domain will be loaded the icons will show.
please send me your question at firstname.lastname@example.org with your template purchase code.
I’m unable to load the site. Can you send me also a working link so I can take a look.
I don’t know how to edit contact form in the contact page. Could you kindly suggest me.
please send me your question at email@example.com with your template license code.
Hi, I have installed the template in an 3.3.1 version of joomla. I would like to pdate it to 3.4.4 . Is it ok for the template ? Are they compatible ?
and yes, they are compatible. Be sure to update Helix framework as well. Here you can find how to do it.
WHY urbanus-joomla3-quickstart-package-dhsign Does not contain K2?
I already sent you an email. Let me know if you need more help.
HI?the Last Update on 24 June 14?would you please upload recent updates for us?
full update will be released in the next 2 months. All used extensions in the quickstart are free and can be easily updated, except Revolution Slider, which I can update for you.
If you have any supports questions or requests please send us an email at firstname.lastname@example.org.
About the css..
When I create a submenu (dropdown in the main menu) the colors are ok.
But when I create a 2nd level submenu the letters and the background have the same color (white) . How can I fix this?
I’ve just sent you an email.
when will be released joomla 3.5 version of the template
we have planned a full template update in few months. For now you can simply update your Joomla version to 3.5.
Please send all your support questions at email@example.com with your template purchase code.
Hello, I want to change the Your Elected Officials 4 module 11 people. I modified the HTML code but I could not put pictures of 4 in 4. What should I do to make everything look good?
I hope I explained correctly
and thank you for choosing one of our templates
Please send me your support question at firstname.lastname@example.org with your template license code.
Compatible with Joomla 3.6.x?
and yes, the template is compatible with Joomla 3.6.
Hi, Can I know how to hide the module “City Full Of Opportunities in homepage”? Thank’s. I have sent you an email without reply.
I have sent 2 emails to you already. I’m guessing that you are not receiving them at all. Please provide a working email or check your spam box for my 2 previous emails (one from today and one from Tuesday).
We use only our email for support. When you provide a working email I will resend the previous answer + the answer to this question.
Hello I am yet to receive your reply. my email is email@example.com just tell how to hide the module “City Full Of Opportunities in homepage”? me
I have resent the email for the 3rd time + I have answered your second question as well.
If you don’t receive this email as well, provide different email address.
Hello, I do not know why but I can not see the slide. I checked the component and appears to be all right. Could you help me?.
Thanks and I expect a prompt response. A greeting.
I have joomla 3.6 and SPbuilder pro Helix 3 on my website.
Does your template is compatible oudois I uninstall it?
I’ve already sent you an email.
Hello, wonderful template!
I would like to ask if you have a wordpress theme counterpart of this template?
unfortunately not and we won’t have in future. Sorry that I can’t help more.
Hi, I purchased and installed the template; it’s a beautiful piece of work. However I’ve the following challenges:
1. I’d like to remove the colour bar on the menu and logo section.
2. I have downloaded extra stroke 7 icon font, but I’ve no idea on how to load them on this template. I want to change the current icons e.g. transportation etc
3. My map BT Map doesn’t load, it says Something Went Wrong!
Please assist, anyone!
please send me your questions at firstname.lastname@example.org with your template license code.
Thank you! I have sent you a reply already.
upgrading joomla to 3.7. Hi i had this version installed on my current joomla 3.3, and joomla is now at 3.7,. i wonder if it is safe for me to update it?
and yes, the template supports the latest Joomla 3.7.4. Of course I would recommend to make a full site backup before updating, just in case.
Like a previous poster, I too need to update the Stroke 7 icon set that comes with the Urbanus template. There are a number of icons that I’m trying to use, which are demonstrated at http://themes-pixeden.com/font-demos/7-stroke/index.html, which do NOT show up on the Urbanus-based site I’m working on when I add their relevant code. Thanks!
I have just sent you an email with answers to your questions.
Dear Support, There’s some bug in the templete as i cannot update certain module in it. Is there any way to update the frame work or theme? Thanks
please send me your template license code with more information about your issue at email@example.com
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