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Hi guys, how do we avoid the “flicker effect” on fullwidth mega menu? Please have a look here: https://flywithus.ch Thanks!
First of all, great job you have done there, really like your design!
I see a small flickering there, but as you can also see, its not visible in the original theme: https://themes.iodsgn.com/uxshop-shoes/
So it looks like this is related to the customizations done there. As you understand we cannot offer much help or support on customizations that have been done by 3rd parties.
Hi, thanks for your feedback!
In your example is only one full width mega menu title.
If you add another title as full with mega menu you will see the menu flickers.
It’s not very commen to mix “full with mega menu” and “normal mega menu”.
Don’t you know about his bug?
Try switching the background color of the header to the color that matches your site’s background.
background: transparent url(/wp-content/uploads/2019/05/bg-navline.gif) center bottom repeat-x
background: #fcf9f4 url(/wp-content/uploads/2019/05/bg-navline.gif) center bottom repeat-x
Thanks a lot!!!
Hi there, thanks for the beautiful theme. I’m using it over several years and it is the best I ever had ! Just one question, at the moment i have running WPBakery at version 5.6. I see in the changelog that you already have an update 6. How can I get this updated without buying a license for WPBakery ? Thanks a lot !
You don’t need to buy a separate plugin license.
The page builder’s update will be included with the next theme update.
If for some reason you need it sooner than that, hit us up in the support link here.
I need the latest update of WPBakery Visual Composer and this is not offered due to support expired.
How do I get this please?
The latest theme version (pushed today) includes the latest version of the page builder.
Does your theme support AMP?
There are 3rd party plugins that add that functionality but its not officially tested.
I received an expired license from a client,
is there an e-mail that I can send my request.
Cannot submit to helpdesk, due to bad license.
An expired license, isn’t a bad license, it is a license that needs renewal.
We cannot provide support if there is no active support package.
See this article for more information on what support includes: https://themeforest.net/page/item_support_policy
Thank you for your understanding.
I cannot renew the license and I cannot access the updates, since the license was bought by another account!
Ok, so you either need to get access to the original account which the theme was bought from, or buy a new license.
Ok right before we purchase a new license, please see if this is actually your theme, since the developer name (Develoved) is not the same as the themeforest username (ioDSGN). https://ibb.co/rbxZcnS. Actual Website is: salachi dot com
Yes, it is the same theme. The author’s name has changed due to a re-branding.
Hello ,can I add Language Arabic ?
No, RTL languages are not supported officially.
Hi! I have a question about the way thumbnails are shown.
You do not see the complete product in the thumbnail The image is this: https://i.imgur.com/QVw6pQq.png and the thumbail shows like: https://i.imgur.com/8sXoHrj.png
Is there a way to correct this? Thank you in advance for your reply!
Thank you, will do
how can I enable Lighbox for the Product Gallery ? And product variation is not working.. image are not switching for the product gallery..
Hello. Is it possible to disable the use of cover in single posts if post has an image?
I like the no-cover template, but i must also use the image of the post in other places.
It can be done with a bit of custom code. If you open a ticket here we will help you out: https://helpdesk.iodsgn.com/
Is there any update regarding AMP? (is it tested/supported by the theme) Or if not, if some shops made it work for them?
There are a number of free plugins in the public WordPress plugin repo that offer that functionality.
It is very likely that most will work without problems.
If you face any problem, feel free to open a ticket.
I use your theme for some time and I would like to know if it’s still under active development? Recently I’ve got warning in Wordpress dashboard that Woocommerce templates are out of date in UX Shop.
I have installed most up to date version of theme.
Yes it is, an update will be out soon. These specific warnings can be safely ignored though.
Does the theme have the options to display the product variation’s images in the Variation section? As currently it seems to show the Attribute’s images or name only.
You can do that using this plugin: https://wordpress.org/plugins/variation-swatches-for-woocommerce/
Hello, the page broke. All I did was install the latest updates and now the Wishlist page looks very horrible. I don’t see how it’s fair for me to purchase support again when everything was working fine until after the update. Please help and advise.
The wishlist plugin ( YITH WooCommerce Wishlist ) introduced some braking changes in its latest versions.
We will probably be switching to supporting a different Wishlist plugin since this one is introducing more issues than features lately.
WordPress, WooCommerce, 3rd party plugins gets updated, so the theme needs to be under constant development to maintain compatibility. The initial purchase alone doesn’t cover this cost.
Regardless, you are not required to purchase support again.
Rolling back to version 2.2.17 of the Wishlist plugin should solve any issues until a more permanent solution is ready. You can get that here:
That’s a lot you guys do then! Thanks a million, you guys are awesome. All the best and success.
Theme continues to request a license for WPBakery?
The theme doesn’t request a license for WPBakery.
WPBakery requests a license and there is no need to purchase one since the plugin is bundled with the theme.
More info: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
I am pondered the possibility of purchasing your theme, but I wanted to ask you a couple of questions before I do.
1. Is it possible to test the theme before purchasing it?
2. Would your theme work with WP Crowdfunding (WooCommerce based) plugin?
1. You can purchase it and if you find that it doesn’t work for you as you ‘d expect you can get a refund.
2. Not officially tested. It will very possibly works in terms of functionality but it may require some styling tweaks to match the theme’s styling if it adds its own front-end elements.
Hi! Thank you for creating a wonderdul shop theme!
One question: when you have sub-sub menu items how can you show them in a flyout like menu? For example the structure:
Webshop -> Living -> Lamps—> Floor Lamps
The category Floor Lamps shows below Lamps but should be in a flyout/submenu of the parent category Lamps. In the menu this configured as it should be. Now the menu is very very long and on small screens not everthing is visible.
Thank you in advance for your reply!
Any idea how to correct this?
No, i am afraid fly-out menus are not supported. And if you ‘d like my opinion, they are a nightmare for the user. Especially on smaller screens and mobiles.
Ok, thank you for your reply. Unfortunately this webshop has a lot of categories
Hi! is there a way to not show the category texts in all capital letters? Thank you for your reply
You can use Custom CSS to change that: https://www.w3schools.com/cssref/pr_text_text-transform.asp
If you need further help, please open a ticket: https://helpdesk.iodsgn.com/
Does it have a product filter? And a size guide?
As embedded functionality no, you can use 3rd party plugins for these features.
Hello, I use your theme more than 2 years. Could you tell me why during theme update, plugins doesn’t update? For example in UX Shop 2.4.0 should be Revolution Slider 6.1.8 but I have 18.104.22.168. Best regards Rafal
When you update, you need to click on the notice that pops up that asks you to update the plugins.
If this notice doesn’t appear (it could happen if you have permanently dismissed it), you need to go to Appearance > Install plugins and update them.
Hi again, I just update WooCommerce to 4.1.1 version and unfortunately UX SHOP has outdated templates: ux-shop/woocommerce/global/quantity-input.php – should be 4.0.0 (now is 3.6.0).
1. Should I worry that something gonna break down on my shop?
2. Could you tell me, when you will update this in your theme?
1. No, nothing breaks because these out-of-date templates. They can be safely ignored.
2. In the next days there will be a new version. But the current version should work flawlessly for you.
3. Sorry for the delay getting back to you. Comments here are not for support. So when we got active tickets on our support system, those tickets always take priority over comments here.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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