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I seem to be experiencing problems with this template. For some reason i cant get the theme to work with my existing pages. The theme integrates, however, there is no way that i can see to make the page full page. I’ve looked at the templates and i cannot find the full-width page template furthermore my header doesn’t display in any way close to how the demo display. Underneath the header a grey background across the screen.Please can you assist me with this matter as I really like the layout of this theme and I definitely want to incorporate it into my site. Thank you.
Please open a ticket here and provide us with you site’s URL and login details so we can take a look.
In mobile, all pages show a sidebar that you can slide in and out (see https://stoor.pro/wp-content/uploads/2018/09/See-the-problem.png) and I can’t disable it.
The problem is that when you load the page it appears out and eats 1/3 of the screen. It is causing problems to customers and Google Search Console is penalizing us.
Here are the settings of the template (https://stoor.pro/wp-content/uploads/2018/09/theme-settings.png) and the page settings (https://stoor.pro/wp-content/uploads/2018/09/page-settings.png). I have no cache plug-in active.
Its not a sidebar. You have some weird margin values in one of the last page builder rows (design tab): https://snaps.iodsgn.com/6bv99_2019_04_03_203003.png
That results in that row pushing the content beyond the window/screen width and results in what you are seeing.
If you need further help, please open a ticket here.
You, sir, are a gentleman and a scholar
Hello why WooCommerce Email Customizer plugin cant work with the template
That is a premium plugin and we don’t have access to test it.
Have you tested with one of the default themes to check if this issue is related to the theme?
If it is, please open a ticket here and include some more info, like your site’s URL and how it doesn’t work? Do you get an error or it just doesn’t have any effect on the e-mails generated?
Hello can i update woocomerce to the newest version allready because it seems to work there
Yes of course. The theme is compatible with the latest WooCommerce version.
Yes thanks great theme by the way
Hello guys i got another problem i am using woocommerce 3.4 at the checkout page the order totals dont stop with loading and i cant place an order becuase of that.
Im looking forward to your message
sorry this last one i already fixed i needid to delete the index html wich i need for maintanence…
Can you say when it will support RTL?
I am afraid there are no immediate plans for RTL support.
I love this template and use it for all of my sites for it’s functionality and ease of use! If I ever have a question it is answered promptly.
Hello guys one more issue the single product page i got it in wide screen but the image is blury how can this be set to sharp?
i got it changed the width toke a while before i could see the chanches great theme!
Hello guys i am breakin mine head, to change the text in the cart widget mobile menu i am tryin to change the “Your cart – Your wishlist and recently viewed products text in the mobile menu cart on all other places in the website its changed already can you provide details on how to do this
These are widgets.
You can add/remove/modify them via Appearance > Widgets.
Ok great… thank u very much.
i was checkin it in the php and so onn and coulden find the right one to change….
Be advised that directly modifying PHP files in the theme’s folder will result in these modifications being overwritten when you update the theme.
You should instead use a Child theme if you need such mods.
Hi, I love this theme and support, they are very helpful. Unfortunately my support has expired but I have problem with basic function. I can’t update the theme via Envato Market (in the past I could). I checked API Connection and it was a error – in the past my API requested “verify purchases you’ve made” but now it is forbidden. After all I changed the API but it didn’t help. Still I don’t see option “Update available” like in theme documentation (https://helpdesk.iodsgn.com/articles/updating-the-theme-using-envato-market). Best regards, Rafal
Try this: https://helpdesk.iodsgn.com/articles/manually-updating-the-theme
No product variants option on a $135 theme?
By default they are hidden in mobile.
Please open a ticket here and we will help you with a bit of custom CSS.
Hi. Is there a theme option to set 2 columns layout on mobile shop page and another to show the “add to cart” button? Thanks.
You can set the number of columns for each screen width as you wish.
But what do you mean about the “add to cart” button? A setting to show it where?
Currently in mobile shop product list page I must click on a product, waiting loading of the product page and finally click on the “add to cart” button…
Some theme have the “add to cart” button in the shop (mobile) list page just at the bottom of every product listed.
You can have the add to cart icon in the product list like it is here: https://themes.iodsgn.com/uxshop-furniture/shop/
Hello guys, how can i disable the product count for the categories
To which place are you referring to?
Menus / widgets?
menus and widgets
The ‘product category’ Widget has a “Show product counts” setting.
If you also want to hide them in some other place, open a ticket here and share a URL with us.
is there any possibility to not use and therefore hide the wishlist option on both the product overview and the single product? The wishlist does not offer any value to my shop and therefore could just be left out completely. Thank you for your help.
Just de-activate the “YITH WooCommerce Wishlist” plugin.
Really great theme. I’ve added this to a collection of my favorite eCommerce themes. Check it out here.
Hi! This is a great theme, just one thing I can’t find : Is it possible with theme settings to set the same menu “Shop page links below header” for the single products as on the shop and category-pages? At the moment I have no such menu on single products.
Not possible through the theme’s settings.
It can be done though using a piece of PHP code in your child theme.
Please open a ticket here so we can further assist you.
Hi! Is there any setting or CSS code to have the sub en sub-sub-menu items as ‘collapsed’ on the mobile menu? We have a lot of subcategories in our webshop and the lists gets too long.
As of now there is no title above the payment methods. Is it possible to add a title? Something like: “Choose your payment method”? Now the payment methods are just there underneath the “Your Order” overview. I think it will be more clear for customers to add a title witch says what they need to do.
Next to that, is it possible when you have the Your order overview and Payment methods on the right side (so not at the bottom) that this block will scroll down when the customers scrolls down? Now it stays at the top but the customer scrolls down to fill in the form on the left side. And when the customer is finished filling in the form it doesn’t see the Your order overview and payment methods block any more because it is still at the top.
Thanks for your time and help!
There is no title there by default in WooCommerce. You can add one by overriding and editing a WooCommerce template file in your child theme.
About the second part of your question, also not supported out of the box and that would require some custom development work to implement.
Hi. does the theme have a filter functionality on mobile shop page? thanks
You can have filter widgets in the sidebar (that’s also visible in desktops). The sidebar in mobile is stacked below the shop’s products.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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