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Thanks for this update, it is woocommerce compatible, or you are planning to do it?

Hi, you’re welcome :)

It’s not woocommerce compatible but I may consider it in a future update.

Best regards

Hi

The accordion has stopped working on the page below

http://www.lymmitedtaxis.co.uk/our-services/

Thanks in advance

Apologies, I inherited the website so no licence is present in my account. The theme is at 1.6.2. If it needs a licence to solve the issue then that can be arranged. Thanks

Can you please get back to me on whether a template upgrade may fix the issue?

Hi sorry for the delay. That issue is caused by a newer version of jQuery in recent WordPress versions ans the new theme version 2.0 fixes it. Keep in mind that the new theme version has some design changes so keep that in mind before upgrading.

Best regards

There is a bug in last version in smaller screens, see https://www.dropbox.com/s/t4b0f6zfhnx8q46/2017-10-31%2022.30.45.gif?dl=0

De nada

News?

Hey, not yet submitted the fix, in the meantime please add the following code to the Custom CSS file in the theme options panel to fix the issue:

.narrow .ls-overflow-visible {
    overflow: hidden!important;
}

Best regards

There’s no zip file included for download. How do I make this a zip file to upload?

Hi, make absolutely, positively sure you select the “Installable WordPress file only” option. If you select “All files & documentation” by mistake, you will not be able to install this zip as is.

Best regards

I’m having an issue where the menu drop down isn’t shown from a mobile phone. You provide the following a little over a week ago to remove lines and bars from the menu when viewing from a PC, but removing this code doesn’t restore the mobile menu.

/* remove menu line / #menu-bg { border-bottom-width: 0!important; }

/remove line below slider / #layer-slider-container.fullwidth #layer-slider .ls-container, #layer-slider-container.normal #layer-slider, #slider-container.fullwidth #slider li, #slider-container.normal #slider li, #slider { border-bottom-width: 0!important; }

/ remove bar below link in menu */ .menu > ul > li.current_page_item > a, .menu > ul > li.current_page_parent > a, .menu > ul > li.current_page_ancestor > a, .menu > ul > li.current-menu-item > a, .menu > ul > li.current-menu-ancestor > a { border-bottom-width: 0!important; }

Website address is www.resolveadverting.org.

Hi, you added custom CSS for menu placement that broke the mobile menu. Please add the following custom CSS in order to fix it:

@media only screen and (max-width: 767px) {
    #menu-bg {
        left: 0!important;
    }
}

Best regards

Many thanks

I have come across an issue and perhaps you can give me a clue regarding how to address it?

When I embed a Vimeo video in a portfolio item, the video is given the following inline style on the inner player div with these classes “vp-player-layout” and js-playerLayout> style="left: 120px; right: 120px; top: 0px; bottom: 0px;"

This “squashes” the video 120px from the left and the right so it doesn’t fill the space. See http://www.blackheartgang.com/portfolio/detail/the-tale-of-how/ I can’t overwrite this in the theme CSS

On the theme demo the vimeo videos display normally, so I am not sure why it would do this?

I have disabled all plugins except for Contact Form 7.

I am using Vanguard version 2.0.0

Thanks! :)

Hi, I think that is happening because of the video aspect ratio. It appears to be 4:3, and not 16:9. If you want to remove that background that overflows 120px on each site please add the following code to the custom CSS field in the theme options panel:

.embedded-video {
    background-color: transparent!important;
}

Awesome site by the way, really great with the typography ;)

Hi, can you help me fix the issue I’m having where the drop down menu is showing up way below the top menu? Here’s the site: http://blog.highlandbrokerage.com. Thank you.

Thank you! I checked our site today and there are new issues – the whole thing is pushed far to the left and it cuts off the sidebar. I haven’t made any changes in the past 2 days. Is there some code I can add to fix this?

It only seems to be affecting the home page and blog post pages.

Nevermind – something in the custom CSS was causing the issue. I’m slowly adding the CSS back in.

Hi I have tried to update the theme but the top header jumps up to the top bar and the slider isn’t appearing in Chrome (it is in Safari) Please can you help?

Hi, I see no problem with the drop down menus as you can see in the following screenshot: https://www.awesomescreenshot.com/image/3016670/b7dbfa4eef17fbfc4965586258ade807

Did you fix the issue?

Best regards

Hi, how strange it looks ok now, I havne’t done anything?? Thanks for looking. Thanks – Sarah

Hi, if you look at this it’s done the same here, I don’t know why?https://southossettinfantsacademy.co.uk

I need to add a full width slider in the middle of a page that that looks similar to the full width slide at the top of the page that extends beyond the page margins. The slider short code limits me to the margins with a 1980px width pic.

Hi, the slider shortcode has that particular limit, however, I believe that a LayerSlider extends to the width of the viewport without a maximum width. Please try a LayerSlider instead.

Best regards

Imrierms

Imrierms Purchased

I have 1.6.2 and comfortable with only administrative changes, Blog etc and have someone to assist on more involved configuration and support.

I originally purchased Vanguard due to the ability to display full screen -width Images. My support person has Never been able to get this resolved?? and I had asked about this issue previously with no response, support now ran out and just renewed this in hopes of getting a resolution??

I realize the Images need to be a set size and resolution ( would like to know this recommendation for Full Screen and New Box Format ) I also believe there is a configuration setting missing somewhere and would like to understand what is needed.

I am also looking to upgrade to 2.0 and would like to understand the cost and is there a pre checklist or known issues which I need to communicate in advance of this migration to my support person to avoid a major issues. I understand that my support guy has not added/changed the configuration

Hi, version 1.6.2 of the theme supported a fullwidth slider in the sub-header that was capped at 1080 pixels wide. This works if you are running the wide layout (not boxed). This slider can have a variable height that is set in the theme options of the particular page you are displaying the slider.

Upgrading to 2.0 should be straightforward, although your tech/support guy should create a full backup of the site just in case something goes wrong.

In the 2.0 version, the LayerSlider plugin is also updated and you can add a fullwidth LayerSlider anywhere on a page, not just the sub-header.

Hope this helps,

Best regards

Hello there,

Im using ur latest update of vanguard theme. I have a problem with the theme when using 2 languages > When Macedonian language is active i got this problem: http://prntscr.com/hi4e0m And the same page in English language: http://prntscr.com/hi4enq

How can i fix this ?

Hi, the problem is caused by the size of the post titles in the breadcrumbs. Add the following code to the Custom CSS field in the Theme options panel in order to visually truncate the breadcrumbs when they are too big:

#sub-header #breadcrumbs {
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 100%;
    overflow: hidden;
}

Best regards

pi-pages

pi-pages Purchased

hi i like to upgrade from 1.6.2 to 2.0.0 update of the theme itself works (keeps all the settings), but all my sliders are gone because you need an extra plugin now. how can i import all my old sliders (the plugin only supports zip and json files to import – but the old export file is just a long string). thanks and best regards

Hi, I think that in order to import from outdated versions (pre-v3.0.0), you need to create a new file and paste the export code into it. The file needs to have a .json extension, then you will be able to upload it.

Best regards

In the comments section, there are fields for Name, E-mail, and website. How do I get rid of the website field?

Hi, please post questions using the ThemeForest account used to buy the theme so that I can verify the purchase.

Best regards

we need to get an update our website is throwing errors. www.zenvoip.net we need to get update

Hi, it appears that you have DEBUG mode turned on in your WordPress installation. If you simply set WP_DEBUG to false in your wp-config.php file you should be fine.

Best regards

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