ignitethemes supports this item


27 comments found.

Demo has responsive issues for billing details for me.

Please submit a support ticket via our Support Forum, thanks.

Hello. I just purchased the vegas theme. I followed all of the theme upload directions and it will not upload to wordpress. I tried uploading the theme .zip file and the style.css file to and it still will not work. Wordpress keeps giving me this alert error: “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

What should I do?

Your help is much appreciated!

Hi, just ask your hosting provider to increase the php memory limit for you.

That’s worked. Got it loaded finally, thanks. Now Im experiencing another issue, the “choose file” icon is totally unresponsive when I click it, making it impossible to choose and upload a logo image, background body image, favicon etc.. any suggestions? Thanks!

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Nice Theme, no problems, thanks!

Thank you :)

Hi, what version of WooCommerce this theme compatible with? Thank you.

Hello, i just purchased the extended support, tried to submit a ticket but prompt says Not a valid Purchase Code. Copied and pasted from the Downloaded text file, please advise. Thank you.

Hi you’ll want to check the purchase code with Envato support.

Is this theme supported anymore?

Yes just submit a ticket via our support forum.

Is it possible to buy only extended support after buying the theme more than 1 year ago?

I believe so but you have to purchase extended support with the same account used to purchase the theme.

Hello! Love the theme but there seems to be an outdated tool that I need the latest for.

Do you have the most recent version of Slider Revolution?

I already purchased this theme, it would be great if you could help me out, thanks!

Hi, seems your support period has expired.