Discussion on Vellum - Responsive WordPress Theme

Discussion on Vellum - Responsive WordPress Theme

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Parallelus supports this item

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951 comments found.

Jorgal

Jorgal Purchased

Hi guys, I installed your last update and I can see that you are now packaging the theme with Slider Revolution v6 and that’s great! But it is asking me to register the plugin in order to update it. The theme comes with a register code and where to find it?

Thank you

You don’t need to register Slider Revolution in order to use it.

We (Parallelus) have purchased extended licenses for some plugins that come with this theme. This enables us to package them with our theme, and because you have a license for our theme you are allowed (as part of our extended license for the plugins) to use these plugins free of charge with our theme.

From time to time you may see in your WordPress admin that one of the theme’s required or recommended plugins has an update available. You will not be able to update one of these plugins independently of a theme update, you will need to wait until we publish a theme update. Whenever we publish a theme update we always try to include in the update the latest stable versions of the theme’s required and recommended plugins. If you feel that you want to be able to update a plugin as soon as an update for it becomes available you will need to purchase a personal license for the plugin.

Sometimes you may see messages in your admin put there by one or more of the theme’s required and recommended plugins about registering or activating the license to get automatic updates or enhanced features or premium benefits and so on. You cannot register any of these plugins, or activate a license for any of these plugins, unless you purchase a personal license for the plugin.

We cannot prevent these plugins displaying messages in your admin. We understand that you may find it confusing, but there is nothing we can do about it, it is the plugins themselves that are displaying these messages.

We hope this clears up any questions you may have about updating the theme’s required and recommended plugins.

Thanks.

Jorgal

Jorgal Purchased

I got it! Thank you.

elfabi

elfabi Purchased

Hi, quick question. Does the updated theme jquery migrate free? meaning, do we still need to use the wp jquery migrate plugin? Thank you.

After updating the theme to the latest version, currently v1.7.47, you don’t need to use that plugin.

You can use the Vellum theme on any site that is powered by WordPress.

Hi! is this theme already compatible with Elementor? Thank you!!

Vellum comes with the WPBakery Page Builder plugin, which is one of its required plugins. It may work with Elementor as well. There’s a free version of Elementor so you can test it yourself. Thanks.

Great theme. I am using it for several years. Now .. the Problem. ​Page is working fine. After some undefined time (about a week) .. without any admin login or without any changes … page breaks and breaks usually with Icon Box element when I see shortcode text instead of icon box. Even stranger is that it only takes login to wp admin area for problem to be fixed ?? So .. without even touching the home page .. and with only simple login to wordpress .. problem disappears .. for the next week or so when again it breaks. I have installed latest WP and latest theme with latest plugins. I know .. it sounds like ghost story .. but you will have to believe me :)

Make sure you are using the latest version of the Vellum theme, currently v1.7.47.

If you need further help with this or with any other aspect of the Vellum theme, support is provided in our Help Center.

Visit our Help Center: http://para.llel.us/support/

If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.

Please submit a new ticket for each separate issue and we’ll do our best to help.

Thanks.

TMBlain

TMBlain Purchased

I just update the theme and have two issues with the site with the update. One is that the menu is now over my slider instead of hidden until you scroll and the second is that the events manager plugin is now causing a weird glitch with the menu. When I deactivate it, the menu is fine. I am willing to buy another support package, but want to make sure that the menu issue isn’t considered “customization” work. Also, not sure there is anything to do about the events manager plugin. Is anyone else having any issues? Any thoughts to fix it besides using another plugin?

The Vellum theme now comes with Slider Revolution v6. This new version of Slider Revolution works out of the box with the Vellum theme, but because our demo slideshows were created with a much earlier version of Slider Revolution, some of those demo slideshows don’t work properly with v6. So if you based your home page slideshow on one of our demo slideshows, which it sounds like you did, you will need to tweak it. More info here: http://para.llel.us/support/tutorials/if-your-vellum-slideshow-breaks-with-slider-revolution-v6/

If you need further help with this or with any other aspect of the Vellum theme, support is provided in our Help Center.

Visit our Help Center: http://para.llel.us/support/

If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.

Please submit a new ticket for each separate issue and we’ll do our best to help.

Thanks.

TMBlain

TMBlain Purchased

Thank you!

Hello .. I am client for the last 5 years and it is great template. But .. from day 1 .. I have problems implementing Google analytics code. I used to implement it in WP header.php but of course WP update killed it. Even when I was able to search through your support portal (btw search on your portal never worked for me) I was not able to find solution. So the question … Google analytics code ? .. Where .. How ?

Support is provided in our Help Center.

Visit our Help Center: http://para.llel.us/support/

If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.

Please submit a new ticket for each separate issue and we’ll do our best to help.

Thanks.

elfabi

elfabi Purchased

Hi, is the latest theme update fully compatible with WP 5.6?

We’ve not noticed any issues with WordPress v5.6 and the Vellum theme. Generally speaking, if there are issues after a WordPress update, those issues are much more likely to be plugin related than theme related.

I cannot use customizer anymore, it does not let me change, for example, text color. It is working with default theme, not with Vellum. Clean Wordpress installation.

Please refer to https://parallelus.ticksy.com/ticket/2671257

Please don’t post support issues here as well as in our Help Center. All that does is make more work for us. Thanks.

abys01

abys01 Purchased

i can’t update wpbakery, how it’s possible?

Support is provided in our Help Center.

Visit our Help Center: http://para.llel.us/support/

If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.

Please submit a new ticket for each separate issue and we’ll do our best to help.

Thanks.

after installing the theme i got notification to install the required plugins in a list but uber menu was not in there so now i dont have uber menu installed on my site, what do i do?

Support is provided in our Help Center.

Visit our Help Center: http://para.llel.us/support/

If you can’t find a solution using the forum search, click the big orange SUBMIT A TICKET button.

Please submit a new ticket for each separate issue and we’ll do our best to help.

Thanks.

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