Lol, how do I get the purchase code?
Thank you for the fast reply, but I can’t see what you see: http://i44.tinypic.com/20ggsc1.jpg
Click on the download button and a dropdown list will show up.
THX! Now I can go to the support forum.
can i use woocommerce with your theme?
will it work?
Unfortunately we have not tested our theme with WooCommerce, I am sorry.
I am interested in purchasing your theme Velo. Please help me out with these few questions so I can buy your theme.
-Does the theme work for WP 3.8? Problem-free?
-Is it possible to have a text menu instead of an Icon? And without the mouse:over squares?
-Can I control the effects of elements flying in and out of the different sections?
1) The theme is compatible with WP 3.8
2) There’s not a backend option for using labels instead of icons but, if you have some basic coding skills, you’ll achieve the desired result.
3) I am not sure to understand what you mean. Don’t you like the “curtain” effect?
Hi, I have a small layout problem, it is not a bug, but perhaps you have an idea. I use a FAQ-plugin on a section, everything work perfectly, but if the content of an accordion is very large (e.g. many pictures) you scroll to the next section, instead of the end of the accordion. Only if you make a small resize after opening the large accordion the section get it real height. It is logical, but perhaps you know a simple way to solve it.
Unfortunately I can’t advise if I can’t see what you’re talking about. Please, open a ticket on our support forum (http://help.opendept.net/) and post your URL.
I recently bought your Velo theme, but I would like to create my own icons. Is this possible (and no, I am no whizz-kid – still learning).
Sure it is, but I guess you need to replace the built-in webfont with a custom one.
Hi, I would like to use text labels instead of icons for the main navigation, would you mind sharing what lines to edit in ‘nav-walker.php’ to achieve this? I am having trouble getting this to work with your great theme. Please let me know and thanks.
I am afraid that this customisation requires a considerable number of modifications (not just few lines inside ‘nav-walker.php’) and – I am sorry – we are unable to provide this kind of support.
If you have any other question regarding the theme’s functions, please don’t hesitate to ask
I want to update logos (delete old and upload new) on the portfolio and I don’t know how ? If I delete a logo in “Media”, the space is empty. I want to delete the logo and the others logos take the space.
I try to search where to manage media on the admin ?
Thanks for your answer.
In the “PSD files” folder you can find a “logo.psd” file; edit it, save it and finally upload it in the Brand tab of the Control Panel.
I have a problem for my gallery in my portfolio. When I add a new item in my gallery, this item goes at the end of the page instead at the top as it’s a recent item (which is more logical).
How can I re-order this items ?
Can you please help me ?
The order of gallery items does not depend from the data you added them but the first that will be showed on your page is the first you click on when you choose media from the gallery.
Try this: Portfolio gallery page -> Gallery -> Select images -> Uncheck all media -> Check again media you want to add to that page, keeping in mind that the first media you’re clicking on is the first that will be showed on the page -> Update page.
Ok it works ! Thanks for you reply !
Is this a WooCommerce friendly theme
We have never tested Velo with WooCommerce plugin, I am sorry,
I like your theme, is your theme compatible with Wordpress 4.0?
Yes, it is.
one question I want to use “jQuery Lightbox For Native Galleries” to display a Wordpress gallery, but it shows first the velo lightbox and on close the lightbox of the plugin. Is it possible to deactivate the theme lightbox?
Unfortunately we are unable to provide support with any WP plugin, I am sorry. Also, please consider that that plugin hasn’t been updated in over 2 years…
Hello, I did not ask to support an other plugin, sorry for express mistakebly. I want to know if there is an easy way to use an other lightbox or not?
I think that your question is too generic… It only depends on your coding skills If you know a basic HTML knowledge, well, I have to admit that’s not pretty easy; if you feel comfortable with jQuery and PHP, then it’s an easy game.
I thought perhaps there is an easy way. Thank you for reply.
I’m glad to see that there is a new update… Long time !!! What is it about ?
Just a fix on the menu admin screen
Hello is compatible with Visual Composer?
No, I am sorry,
Hi, would there be an option to give each portfolio / blog item a different color overlay? When displayed as a grid?
Please open a ticket on our support forum: http://opendept.ticksy.com/
Hi, will this theme work with a https site? I am looking to install Wordpress in a directory under my main site to serve the content section. I noticed some themes hard code the http into their include statements (and elsewhere) and will cause problems.
Hi. I need to know, what icons are included in menu. It is set of Font Awesome icons? Have you got a list of them?
It is a custom set. You can see them all here: http://oi66.tinypic.com/xqe2x2.jpg
Hi! I have section with white backrgound. When I open this section, menu icon disappear because it goes white (like menu background). It is possible to change this color without changing color of background of section?
I am not sure to understand what you mean. Would you mind to provide the URL of your blog?
Hi, I have a question about modifying the Homepage menus. I understand that I need to change file template-home.php. But what do I need to paste in there to get the primary menus? I’m looking to replace the generated Homepage menus with the primary menus from the rest of the site.
Loving the theme.
Replace the template-home.php content with the code here: https://codeshare.io/b1B0c
P.S. I recommend to create a child theme and make the changes on it
Wow, thank you!!!!
Hi, I think there’s an incompatibility with the latest version of JetPack. After installing it the Home Page no longer works. I’ve tried uninstalling JetPack but the damage has already been done. Here is what I’m getting in my console log: JQMIGRATE: Migrate is installed, version 1.4.1
jquery.js?ver=1.12.4:2 Uncaught Error: Syntax error, unrecognized expression: .velo-anchor [href=#menu]
On top of that WP upgraded itself and the contents of my original home page sections are all gone and replaced with the stock default versions. Almost looks like Velo’s original pages reinstalled.
If you have any ideas on how I can get the home page working again, I’d greatly appreciate it. Thank you!
Update: I can see the home page section posts in the wp_posts table. But they don’t show up in the admin->homepage listing. How can I re-hook them up in the database, if possible? Thank you
We have just updated both WordPress and Jetpack to the latest version on our demo site and we have not experienced any issue like that. I can definitely say that’s not the cause.
By the way, if you lose your content (whatever the reason is), you can’t recover it unless you’re using any recovery plugin (e.g. VaultPress). If you still can see the content in your db, maybe you still have some chances to recover it: did you try to deactivate Velo and activate it again? Would you mind to provide the URL of your blog?
Hi, yes what I did was activate another theme and tried deleting Velo. But it would not uninstall so I did removed the theme folder manually and reinstalled it. It worked except the default font would no longer show, so I added the Monserats Alternates via a Google link in the headers.php, which fixed the problem.
I did test this on another WP install, I had Velo active and installed JetPack and got the exact same result, it also messed up the homepage. This was on my dev server which is a completely different server.
I do have a bug to report, which was happening before JetPack. When I create a second Portfolio type page the individual posts can’t be navigated to, results in a 404 error. This happens with the Standard format type posts, link types work fine. You can see it here jobslah.com/a/resources . If you click on the grey Form icon it gives a 404. The initial portfolio page works fine at jobslah.com/a/support
Did you try to re-save Permalinks?
I’m not exactly sure what you mean, so I’ve tried the following:
1. On the Resources page, I changed the Permalink from ending in “resources” to “resources2” and saved.
2. On the Velo “resources” menu that appears in the admin menus, I’ve also changed the slug of the post.
Neither seems to do any good.
But I think I know what the bug/feature is. There seems to be some hardcoding of the portfolio page type to only permalinks “portfolio” and “photography”
If I use those two they work fine and you’ll notice my “support” page uses the permalink “portfolio” because I remembered it didn’t work with “support”.
I don’t mind going into the code, if you could just direct me where to look. Thank you!
When you get a 404, 90% of times you can fix it resving Permalinks. That is a very common WordPress issue with Permalinks, not related to the theme (even if we’re really trying to prevent it). To fix it, all you have to do is navigate to Settings – Permalinks and hit the “Save Changes” button.
Please let me know if that works.
Ah, I see, sorry, I’m still trying to get used to getting around Wordpress.
Yes! that did the trick! Thank you!!!
So it seems a new portfolio type page is a permalink change that isn’t properly registered by Wordpress, ok got it.
Just an update. After removing the theme, deactivating and reactivating Jetpack, and reinstalling the theme the home page worked (as mentioned earlier).
But, I made the mistake of changing the home page background color and I also noticed the Template was set to default. So I changed that to Velo Homepage and that seems to have broken it again for me, oh well. No console errors and all GET requests seem to come back fine, the page is blank with the pulsating circle….. So, I will just use a standard page going forward.
Others may find this useful:
Other changes I had to make was from http to https in these two files:
1. header.php – for link to fonts.googleapi.com
2. featured-video.php – references to Youtube and Vimeo as the videos were no longer showing up in the blog posts.
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