Discussion on Velo – Responsive Magento Theme for Bike Shops

Discussion on Velo – Responsive Magento Theme for Bike Shops

Cart 111 sales
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sunrisetheme does not currently provide support for this item.

30 comments found.

I bought this theme and hoped it is Wordpress theme but it isnt. Is here any solution, how to get this theme for Wordpress? I dont want to waste my money

Hi There

I have found theme is not supporting to magento 2.x could you please let me know the procedure for refund ?

We have announce that we do not support 2.x and this item. Thanks,

So let me ask, can I install this theme on Magento 2 or not?

We do not support this theme anymore. And it only support 1.9 version

The demo pages are shocking when scrolling up and down. It blinks all the time. Very annoying. Is this the way this theme works? Thank you in advance.

We have fixed it. Thanks so much

Do you still plan to add Magento 2 support? If yes: when will it be approximately available?

We do not get plan to support Magento. Thanks,

Please ask Themeforest how to refund. Thanks,

can you explain me where i have to write to Themeforest for refound? Thanks

We have done refund for you. Thanks,

Hello, We have bought your theme-magento-theme-for-bike-shop theme. We have installed Magento version, version that is indicated as supported by your theme. After installing magento, we’ve followed the entire installation process for your theme, including importing the dump.sql database with demo data. We have an error in both the frontend and the backend that does not allow us to view the site: Fatal error: Call to a member function setArea () on boolean in /app/code/core/Mage/Core/Controller/Front/Action.php on line 67

Dear, this magento product we do not support. We have noted in product page and Envato still did also. Then we haved set price a half for this none supported product. Thanks,

Hi, We had submit private ticket #971408 about ePay window payment three days ago and still waiting for reply, as our web store is live and user visiting the store, so please need to sort out the problem in priority top.

Thanks Saeed


We do not have one who can support magento. We can do refund for you.

Please submit a refund request.


Dear sunrisetheme, i have applied for refund

Thank you

Dear, We have completed your refund. Thanks, Please read about this about article about this: http://sunrisetheme.com/2016/12/01/end-year-highlight-sunrisetheme-stops-supporting-magento-focuses-wordpress-field-2017/ Thanks,

why did you not provide updated theme here? I saw many pages design in psd is different with theme and i already submit a ticket but not get any reply..

Dear, We only choose some suitable PSD that we do for magento. Because PSD is made for Wordpress then we do not add all PSD screen to Magento version. Thanks,

Hi there,

My site doesn’t send email confirmation order to customers and admin. I sumbited you a ticket with id 940012 Please check and tell me

Thanks Steve

Dear, We have noted with my technician about your case. Thanks,

4 days since a ticket is open on your “dedicated Magento ticket system” (ticket number: 844035) and nobody replies at all. Just also realised that the reviews shown at the landing page of this theme is an image and not real comments! I have a feeling I did not get what I paid for!

Dear, We have noted with our technician and he will answer you soon. Thanks,

Hi, 4 days ago we did 3 questions in https://magento.ticksy.com: -Ticket #706752

Please, we need an answer as soon as possible. Thank you

Please check your ticket, our technician has just replied. Thanks

6 days ago to send them a question: https://magento.ticksy.com: -Ticket #759061

Please, we need an answer as soon as possible. Thank you

Hi, we have called our technician, we will answer your ticket soon. Thanks,

hello, is this theme dokan / wc vendor compatible? thank you very much

As reply above, we do need time to test this plugin. Thanks,

Hello, I consider to purchase Velo – Responsive Magento Theme for Bike Shops , but can you please give me some clarity about products filter system. May I add other filters, more than color and size? Thank you! Greetings Trifon!

Yes, you can do. We can setup an online demo for your testing. Thanks

Hi, 6 days ago we did 2 questions in https://magento.ticksy.com: -Ticket 683170 -Ticket 683170

Please, we need an answer as soon as possible. Thank you

Dear, We have a new engineer that he will support you now. Thanks for your patience. Regards,


I am reading this comments… I am not decided yet if I will buy the theme, but others are complaining against quick view, and ajax cart issues, from homepage or some other page… This still doesn’t work … Is there any plan to fix this?

I need to tell you that I really like your theme but it’s a little bit unprofesional that one comment from 4 months ago still don’t work on tour sample/demo page. Please let me know if you fixed this problem, for me to reconsider to buy it, because like I say the theme looks great!:)


We would like to sorry that at this time we do not have time to upgrade Magento version. We are focusing on Wordpress.

We will inform you when we have more technician work for Magento.


Hello, last February 24 send several questions to magento.ticksy.com/tickets, (my user is mario). Has a problem there been at the reception? Long about the doubts are resolved? Thank you for everything,

Dear, We will investigate your ticket soon. Thanks,

Thanks for all, my user in magento.ticksy.com/tickets is “Mario”

Dear, We have a new technician focusing on Magento and he will support you now. Thanks for your patience. Regards,

I have a valid licence, however am unable to submit a support ticket.

Website store switcher does not appear to work correctly.

Dear, Please let us know you bought Magento or Wordpress version. If you bought wordpress, please go to this link: http://sunrisetheme.ticksy.com .If you bought Magento, please go to this link: http://magento.ticksy.com. We move Magento to dedicated system for better support. Thanks,

Happy New Year everyone. Thanks for supporting us during the past year. It is our greatest happiness to receive great ratings during this holiday season. Wish everyone a successful new year!


Hola, es que yo compre velo en versión Magento, quería saber si hay algún programa para editar esta plataforma, por ejemplo dreamweaver, y mi otra pregunta es, donde descargo velo en versión de wordpress ya que decía que si compraba la versión Magento, me daban la de wordpress gratis, por favor enviarme estos datos a este correo: duvan98124@hotmail.con

Dear, please use English that we can know your questions. And please go to http://sunrisetheme.ticksy.com that you can submit a ticket using a purchase code. Thanks,

Dear, we have answered you on ticket system and send related link that you have requested. Thanks,


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