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Why is the latest version of Revolution slider not included? and can you tell me how to update to it?
Hi, you can email me at firstname.lastname@example.org so I can send you the latest version ))
I want to add a code to the header file, should I use a child theme or I should add it to the backend ?
Hi, please create a support request at osetin.ticksy.com and our specialist will be happy to assist
Can you replay on the support ticket please?
Hi, what’s your ticket number?
I’m entering the slide ID to limit the slider to a specific slide but all slides still show (I’m using the post ID). Which value should be used for this parameter?
Also noted that the included ACF version is an old version (4.2.1) which results in a PHP fatal conflict if ACF (current version) is installed. I’ve patched the theme locally by replacing the included ACF version with the newest ACF version (4.4.1) which allows for multiple ACF installations without conflict. May be something to include in the main theme with the next update.
Thanks for letting me know, really appreciated, noted and will be added in the next update
It says you updated the visual composer, why didn’t I get an update notification within wordpress? If I download and reinstall the theme will I get the updated VC? I should also mention that I purchased a separate VC license, but it completely breaks your theme if I try to use it.
Which version of the theme are you using?
I was using 1.2, just updated to 1.3, but now none of your custom short codes appear in the visual composer options.
Which custom shortcodes?
portfolio block, clients, pricing tables, etc… basically all the cool things your theme does. They still work, but they don’t show up in the visual composer. Only the standard VC components appear.
Nevermind, I see now they were all turned off in the visual composer role manager after updating. I think it all works now. Sorry to bug you, thanks for responding so quickly.
No worries, glad you figured it out
My Search function isn’t showing up the results for the Portfolio section. Can you please help me enable this, this is a crucial feature of my website thanks.
Hi, portfolio items are not included in the default wordpress search, it only works for regular blog posts. You can try following this tutorial on how to add custom post types to a wordpress search : https://thomasgriffin.io/how-to-include-custom-post-types-in-wordpress-search-results/ or consider hiring a developer from envato studio to do that for you
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