Vivaco

Vivaco supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How do i speed up the resolution of my issue?

Please add as much info as possible about the issues, that is:

- screenshots
- web page urls
- wp-admin login (WP admin dashboard)
If you have more technical issues, then please add wp-admin credentials (can be temporary), this will speed up the resolution enormously!

How to fix/update Visual Composer – https://vivaco.groovehq.com/knowledge_base/topics/visual-composer-how-to-update

How to update theme – https://vivaco.groovehq.com/knowledge_base/topics/update-theme-using-envato-wp-toolkit

Thanks

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

by
by
by
by
by
by