ThemeWisdom

ThemeWisdom supports this item

Supported

270 comments found.

HI your preview is down for two themes

Hi,

We are transferring our hosting and preview will be available very soon.

Thank you..

I got the latest update but there seems to be no sign of Visual Composer? The changelog said plugins have updated but no sign of Visual Composer being packaged? The build I am running has an outdated version of Visual Composer and seriously needs an update as has stopped loading correctly on the latest version of WP. Any ideas how to update VC?

Hi Sir and sorry for your inconvenience.

Please submit a ticket at https://themique.ticksy.com/ and our team will be happy to assist.

Thanks

is there an option somewhere to increase the number of items displayed on the Portfolio page? It seems to be limited to 12 items.

Hi,

Please submit a ticket at https://themique.ticksy.com/ and our team will be happy to assist.

Thanks

Having issues with Visual Composer 4.1.2 Attempted to download the updated theme, but there are no plug in files with the theme download. Where can I find the new version of Visual Composer?

Also note that I can’t post on support due to support having expired and it costing $32 dollars. Visual Composer only costs $34 dollars so I’m not interested in paying $32 for a supporting a $34 issue. Thank you for any help on this.

erathemes

erathemes Author Team

Hi,

Kindly send us an email at erathemes@gmail.com

Kindly mention your TF username and Theme name while you email us.

Thank you.

Hello. Can I suggest you review and update your documentation that is packaged with the download please. You appear to no longer include sample, importable Revolution slider, which makes following the instructions difficult as the home page will not work without a functioning slider.

Hi,

Please submit a ticket at https://themique.ticksy.com/ Our team will guide you for the settings.

Thanks.

Thank you answer-bot

Also, the product page says “you can choose light or dark versions with a single click”. Can you tell me where this option is please, because it’s not in the help doc.

Hi,

Please submit a ticket at https://themique.ticksy.com/ Our team will guide you for the settings.

Thanks.

Thank you answer-bot

Hello, I downloaded the latest version but I can not find the updated plugin?

do not tell me to write on the forum, because my support has expired, but I do not ask for support, I ask for a product that I bought.

Hi,

- We will provide you updated plugin.

- We have checked that you can create a support ticket.

- We found some of your old tickets & we have provided the latest version of the plugin, let me know if you can’t find our ticket answer.

Thank you.

Hello, is this theme available for multi-domains?

Hi,

You need to purchase individual license for each domain.

Thank you.

When do you guys gonna update the theme?

WPHelpDesk

WPHelpDesk Author Team

Hi,

- Do you found any issue for that we need to update the theme ?

- Let us know your queries/issues with detail in our email “WordPressQATeam@gmail.com”

Thank you.

Hi, your google maps is broken on your demo link – and my installation. Please resolve (yes, I already opened a ticket)

WPHelpDesk

WPHelpDesk Author Team

Hi,

We have already answered your ticket..

Thank you.

I’m not really sure that just asking me for the site login details and google API key constitutes an answer. There is no mention in your help files of how to set this up, I assumed that I could just paste in the coordinates and it would work.

I notice you haven’t fixed the issue on your demo site either, so please let me know if this is a problem with the template.

WPHelpDesk

WPHelpDesk Author Team

Hi,

We have already fixed issue in our demo, you need to provide detail to set API key.

Thank you.

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