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Hello. Will you be updating this theme for Wordpress 5.7/5.8 support? Currently getting “jQuery.fn.load() is deprecated” and “jQuery.fn.unload() is deprecated” errors. Thank you.
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
No need, just wondering if you’re going to update the theme on Themeforest to support Wordpress 5.7/5.8 and fix the deprecated js and the other issues.
The slider doesn’t work with the last version of Wordpress. It did before
Please login with your purchased account so we can continue providing support for you.
Hi I have the Venus theme for a few years working great!, But with WP 5.5 the site is broken and I can’t access the plugins settings!! also All the sliders and other addons doesn’t work! I Downloaded the latest 1.8 theme!! Which is the best way to upgrade to the newest version? I tried to upload the new files but it says that the folder venus already exist!!! Can you walkthrough to be able to upgrade without any downtime!! Thanks
Could you please provide URL of your site please.
Hi, is it possible to disable the integrated post editor and use gutenberg? Thanks in advance…
Yes you can also use Gutenberg to edit post content.
Could you pls tell me how to do it? I’m not able to do it…Tried for a week…
Hi, tried to insert the ticket but ask to buy another license because the one I have is after the 6month… is not possible to have to buy another license or support only for a simple problem like this…pls tell me how I can enable gutenberg block…
What size banner fits the Venus theme?
Thank you for purchasing.
I would recommend image at 1200+ px in total width.
I’m interesting to purchase this theme, but I have a few questions:
1. Did your theme supports rtl languages?
2. Can I choose different banners sizes, implement banners wherever I wont etc.?
Thank you for interesting.
1. Yes you can use this plugin https://wordpress.org/plugins/wp-rtl/ for RTL languages support.
2. Yes of course, you can make a different banner size then put it to theme advertising area.
Is there limit for banners or advertising areas?
I’m not getting theme update option, my current version is 1.4. Also I can’t find logo selecting option in my current version. I have deactivate all of my plugins to identity the issue, but still I’m not getting that option.
Hi there… I’m just taking over a website which uses this theme and wonder if you could clarify whether the “content builder” can be used for post formatting, or is it only designed to handle pages? With many thanks in advance.
I am not asking for support. I am asking about the basic functionality of your theme ie. is the built in content builder designed to be used for pages only, or should it be possible to use for posts too?
Hi there after one month we still waiting for Home dates translation.
plus, did you know that sometimes your theme losts setup and we have to reset all home page content, sidebars, color customization and logos?
it happened four times in less of two months, is there a way to fix it?
Hi there, I have translated all website in to Italian and all works perfectly, there is only one thing the HOME SIDE BAR dates still in English, any suggestion on how to translate it? thank you and greetings for this template!
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I will check the issue for you.
Hello i have a question, when u bring a update for php 7.3 ? now i have the template on 7.1 that works but when i take 7.2 come warning, php ….... dont work in posts regards mike
We will make sure our theme support PHP 7.3 and release the update very soon. Thank you for your patience.
BEST SUPPORT I SAW HERE ON ENVATO. I WORK MANY YEARS WITH TEMPLATES ETC ON ENVATO, BUT THIS SUPPORT IS TOP:
Thank you for your kind words
hello suport, i have buy your theme, and upload to wp, now i have become a mail of u, that you have a update, how i can instal this update on my WP Page? sorry
Here is detailed instruction about how to update theme http://themes.themegoods.com/photography/doc/how-to-update-the-theme/
1. I’m still waiting for your response regarding the instruction manual, the problem is that there are no videos,
2. How can I delete the black area from the central titles from the slider (this is coming out very ugly) or how can I make it transparent.
According your instructions to other clients none of them work
I’m waiting for a quick response.
Unfortunattely I haven’t received an answer from you about the problems for my purchased item, for 15 days now and I’ going to take legal advice and actions against you.
I still expect a reply …. I have submitted a ticket … in the folder /manual/index.html the videos have been abolished…... the help is non-existent…..
Can you use Venus without being a web guru? I’m having a lot of trouble finding how to change the color and background. I thought there was an advanced panel option or something?
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual folder it will help you get through all theme features.
If you still have questions regarding theme functionalities. Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Amazing theme well done!!!
I have a presale question. Does the theme support ads system? I saw an ad banner on the front page but i can’t find any documentation for the possible dimensions and positions. Also i would like to know if there is a possibility for a banner above the logo on the right side (horizontally)
1. For ads system you mentioned. You can use 3rd party ads plugins to add advertisement banner to your site.
2. You can add banner to page/post sidebar and also other positions you saw on our demo site.
3. It would required editing core theme code in order to add banner to that position.
A couple more questions. First: What plugin do you use for the slider? I thought that if you use a plugin i could place it as fullwidth for posts at the body section. Is it possible?
Second: Do you use a page builder?
It doesn’t use any additional plugin. It’s built-in our theme.
hi there thank you for this great work.
I would like the mega menu and the footer looks like your demo but i do nt know:
1) how to adjust mega menu items
2) how to add footer objects
could you please help us.
Could you please open theme documentation in theme package “venus-manul” folder.
You will find readme.html. Open it in the browser and find “Setup Mega Menu” and “Setting up footer”.
I want to buy this theme, But i am not familiar to edit the template in php. Hence, i would need this theme in HTML templates as well PSD if possible. How do i get it?
Really sorry, we have only WordPress version available.
hey, i wanna just to know if you will have a new update? bc the last is only 2017….
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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